Rills Docs
Quick Start

Understanding Credits

How Rills pricing works — logic and approvals are free, you pay for actions

Rills uses action credit pricing, which means you only pay for high-value actions like AI model calls and external API operations. Logic, approvals, and workflow orchestration are completely free.

Two types of credits

Every Rills plan includes separate monthly quotas for two credit types:

Workflow Credits

Consumed by operations that interact with external systems or execute custom code:

  • External API actions — Sending emails, creating calendar events, updating CRMs (typically 1-3 Workflow Credits per action)
  • Custom code execution — Running custom JavaScript or Python (5 Workflow Credits per execution)
  • File operations — Uploading or processing files (1-5 Workflow Credits depending on size)
  • Scheduled trigger checks — Polling-based triggers cost 0.1 Workflow Credits per check

AI Credits

Consumed by AI model calls:

  • AI agent calls — Each AI analysis (Claude 3.5 Sonnet, GPT-4) costs AI Credits based on tokens used (typically 1-5 AI Credits per call)

Free operations

These never consume any credits:

  • Logic and branching — If/then conditions, loops, data transformations
  • Scheduling — Running workflows on schedules, waiting between steps
  • Human approvals — Reviewing and approving proposed actions
  • Workflow orchestration — Managing workflow state, storing data, retrying failed steps

You can have thousands of workflows with complex logic, pause them for weeks waiting on approvals, and pay nothing. Paused workflows cost $0.

Plans and pricing

Rills offers four plans, each with separate Workflow Credit and AI Credit quotas:

PlanPriceWorkflow Credits/moAI Credits/moTeam members
Hobby$29/month10,0001001
Professional$99/month50,0007505
Business$349/month200,0003,50025
EnterpriseCustom1,000,000+CustomUnlimited

The Hobby plan includes a 14-day free trial so you can explore Rills before committing.

Visit the pricing page for the full plan comparison.

All plans include:

  • Unlimited workflows
  • FREE human approvals
  • FREE logic operations
  • Mobile approval queue
  • Full access to workflow builder and templates

Why this pricing model matters

Most automation platforms charge per workflow run, per execution minute, or per user. This creates perverse incentives -- you're discouraged from pausing workflows, adding approval steps, or building complex logic because it increases costs.

Rills flips this model:

  • Approvals are free -- Add as many review steps as you like at no cost
  • Logic is free -- You can build sophisticated workflows without worrying about complexity charges
  • Paused workflows cost $0 -- You can wait hours, days, or weeks for human approval without burning money

You pay for outcomes (AI insights, completed actions), not for orchestration or decision-making.

Credit usage visibility

You can track credit consumption at multiple levels:

  • Account level — Total Workflow Credits and AI Credits consumed across all workflows
  • Workflow level — Credits consumed per workflow over time
  • Step level — Credits consumed by individual workflow steps

This visibility helps you understand which workflows are cost-effective and where to optimize. If a workflow consumes 50 Workflow Credits per run but saves you an hour of manual work, that's great ROI. If another consumes 10 Workflow Credits but doesn't provide value, you can pause or revise it.

Tips for managing credits

Here are some strategies to get the most value from your credits:

  1. Start with high-value workflows — Automate tasks that consume significant time or have high business impact
  2. Use confidence scoring — Let workflows learn so high-confidence actions execute without re-analysis
  3. Batch similar tasks — Process multiple items in one AI call when possible
  4. Monitor usage — Check Workflow Credit and AI Credit consumption weekly to identify inefficient workflows
  5. Optimize prompts — Concise AI prompts consume fewer AI Credits than verbose ones

Remember that approvals are free -- don't hesitate to add approval steps for peace of mind. You're never penalized for requiring human review.

You're ready!

You've completed the Quick Start guide. You know how to create a workspace, build workflows, connect integrations, use approvals, and manage credits.

Head to your workspace dashboard and create your first real workflow, or browse workflow templates for inspiration. To see your current credit usage, open Settings > Usage in your workspace.

Next steps