Freshdesk
Automate ticket creation, contact management, and support team setup so you spend less time on admin and more time resolving customer issues.
Popular Operations
Showing 6 of 178 available operations
Add Note to Ticket
Tool to add a private or public note to an existing ticket in Freshdesk.
Add Ticket User Access
Tool to add agent access to a specific ticket in Freshdesk.
Add Watcher to Ticket
Tool to add the authenticated user as a watcher to a Freshdesk ticket.
Bulk Add Watcher to Tickets
Tool to add the authenticated user as a watcher to multiple tickets in a single bulk operation.
Bulk Create Canned Responses
Tool to create multiple canned responses in bulk via asynchronous operation.
Bulk Unwatch Tickets
Tool to remove the authenticated user as a watcher from multiple Freshdesk tickets in bulk.
How It Works
Connect Freshdesk, build workflows, and let AI handle the routine while you approve what matters.
Connect Freshdesk
Link your Freshdesk account securely with API key.
Build Your Workflow
Create automation rules using AI or the visual builder.
Approve & Automate
AI handles routine tasks. You approve the exceptions via mobile.
The Rills Difference
AI handles routine crm tasks from Freshdesk. You approve the exceptions from your phone, in seconds.
Start automating Freshdesk
Connect your Freshdesk account and build AI-powered workflows in minutes.
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