Reference

Create a new Fireberry account

Adds a new company or organization to your Fireberry CRM system with complete contact and billing information. Use this when you need to register a new client, prospect, or partner in your database.

Delete an Account

Permanently remove an account record from Fireberry by its unique identifier. Use this when you need to clean up inactive clients, consolidate duplicate accounts, or remove test data from your CRM.

Get All Accounts

Retrieve a complete list of all accounts from your Fireberry CRM with support for pagination. Use this to view, search, or analyze all your customer accounts in one request.

Get an Account

Retrieves detailed information about a specific customer account from Fireberry using its unique identifier. Use this when you need to access account details for customer communication, verification, or business processes.

Update Fireberry Account

Modify an existing account's information in Fireberry by updating specific fields like name, contact details, or revenue. This allows you to keep customer records current without affecting other data.

Create a Fireberry meeting

Schedule a new meeting in your Fireberry CRM system to track client interactions and follow-ups. The meeting is automatically created with a unique ID and default settings ready for your team to use.

Create a phone call

Log phone calls with your customers and team members directly in Fireberry, capturing details like duration, direction, and participants for a complete communication history.

Delete a Meeting

Removes a meeting record from your Fireberry CRM system when it's no longer needed or scheduled incorrectly. This helps keep your activity log clean and accurate by deleting outdated or cancelled meetings.

Delete a Phone Call

Remove a phone call record from your Fireberry CRM by its unique identifier. Use this when you need to permanently delete incorrect or duplicate call entries from your system.

Get a Meeting

Retrieve detailed information about a specific meeting, call, or activity record including its subject, description, related contacts, and current status.

Get a phone call record

Retrieve detailed information about a specific phone call, including duration, participants, timestamps, and call outcomes from your call history.

Get All Meetings

Retrieve all scheduled meetings and activities from your Fireberry CRM system with built-in pagination support. Use this to view, search, or analyze your complete meeting history to stay organized and never miss important client interactions.

Get All Phone Calls

Retrieve all phone call records from your Fireberry CRM with pagination support to review call history and analyze customer interactions. Use this to access complete call logs and details for reporting, follow-up planning, or performance analysis.

Update a Fireberry Meeting

Modify the details of an existing meeting in Fireberry, including subject, description, time, location, and related records to keep your schedule and customer interactions accurate and up-to-date.

Update a phone call record

Modify existing phone call records in your CRM to keep call details current, including status, duration, call type, and linked contacts or accounts.

Create an Activity Log

Log customer interactions like phone calls, meetings, and emails in Fireberry to maintain a complete record of your relationship history with contacts and accounts.

Delete an Activity Log

Remove a specific activity log record from Fireberry when you need to clean up outdated or incorrect customer interaction data. This helps maintain accurate records of your business communications and activities.

Get All Activity Logs (v2)

Retrieve a complete list of activity logs including calls, meetings, and tasks from your Fireberry CRM with pagination support to handle large datasets. Use this to track customer interactions and monitor team activity across your business.

Get an Activity Log

Retrieve detailed information about a specific activity log entry in Fireberry by its unique identifier. Use this to access complete records of customer interactions, communications, and business activities.

Update an Activity Log

Modify existing activity log entries in Fireberry to update details like descriptions, contact references, or call information. Use this when you need to correct or enhance records of past customer interactions.

Create an Article

Add new knowledge base articles, documentation, or help content to your Fireberry system with customizable titles, categories, and content. Build and organize your company's self-service knowledge library to support customers and team members.

Delete an Article

Permanently removes an article from your Fireberry knowledge base or content library. Use this when you need to retire outdated information, remove incorrect content, or clean up your knowledge system.

Get all articles from Fireberry

Retrieve a complete list of knowledge base articles from Fireberry with pagination support to view, search, or organize your entire article library. This helps you manage and reference your company's documented information all in one place.

Get an Article

Retrieve detailed information about a specific article stored in Fireberry, including its content, metadata, and engagement metrics. Use this when you need to access the full details of a particular article for review, sharing, or analysis.

Update a Fireberry article

Modify existing articles in your knowledge base by updating content, titles, descriptions, and other metadata to keep your help resources current and accurate.

Create a Fireberry asset

Adds a new product or service to a customer account in Fireberry, allowing you to track quantities, pricing, installation dates, and status for better account management.

Delete a Fireberry asset

Permanently remove an asset record from your Fireberry system by its unique identifier, such as when assets are no longer needed or have been transferred out.

Get All Assets

Retrieve a complete list of all assets (account products) from your Fireberry system with pagination support to manage your customer product inventory.

Get an Asset

Retrieve detailed information about a specific asset using its unique identifier, allowing you to access all asset properties and current status in your system.

Update an Asset

Modify details of an existing asset in your system such as quantity, price, or description to keep your product inventory and pricing current.

Delete a Business Unit

Permanently removes a Business Unit from your Fireberry CRM system using its unique identifier. Use this when you need to clean up organizational structure or eliminate divisions that are no longer active.

Get All Business Units (v2)

Retrieves a complete list of all business units in your Fireberry organization with pagination support, helping you view and manage your organizational structure.

Update a Business Unit

Modify specific details of an existing business unit such as name, manager, address, or hierarchy without affecting other information.

Create a Campaign

Set up a new marketing or sales campaign in Fireberry to organize your outreach efforts and track performance metrics in one place.

Delete a Fireberry campaign

Permanently remove a campaign from Fireberry when you no longer need it or want to clean up your campaign library. This action cannot be reversed, so use it when you're certain the campaign should be deleted.

Get All Campaigns

Retrieve a complete list of all marketing campaigns from your Fireberry CRM, with pagination support to handle large numbers of campaigns efficiently.

Get Campaign by ID

Retrieve detailed information about a specific marketing campaign using its unique identifier, allowing you to access campaign performance data, settings, and configuration details.

Update a Fireberry Campaign

Modify an existing Fireberry campaign's details including name, description, budget, dates, and status without creating a new campaign.

Create a Competitor

Add a new competitor to your Fireberry CRM to track competitive companies, their offerings, and key business intelligence all in one place.

Delete a Competitor

Permanently removes a competitor record from your Fireberry CRM system using its unique identifier. Use this when you need to clean up outdated or duplicate competitor information from your database.

Get a Competitor

Retrieve detailed information about a specific competitor by looking up their record in Fireberry. Use this when you need to access competitor data like contact details, market position, or activity history.

Get All Competitors (v2)

Retrieves a complete list of competitors tracked in your Fireberry CRM with support for pagination, allowing you to view and analyze all competitor information in your system.

Update a Fireberry Competitor

Modify existing competitor information in your Fireberry database, including contact details, SWOT analysis, metrics, and product information. Keep your competitive intelligence current and accurate to inform strategic business decisions.

Create a Fireberry contact

Add a new person to your Fireberry CRM system with their contact information, billing address, and account details all in one place. This helps you keep your customer database organized and current as your business grows.

Get All Contacts

Retrieve all your contacts from Fireberry with pagination support to view and manage your complete contact database. Use this to access your customer list for analysis, reporting, or integration with other tools.

Update a Fireberry contact

Modify contact information in your CRM including personal details, addresses, and account settings for an existing contact. Keep your customer database accurate and up-to-date without creating duplicate records.

Delete a Contact

Permanently remove a contact record from your Fireberry CRM system when you no longer need to maintain their information.

Get a Contact

Retrieve detailed information about a specific contact in Fireberry using their unique identifier, allowing you to access their profile data, communication history, and related details.

Delete a contract

Permanently removes a contract from your Fireberry system, allowing you to clean up outdated or cancelled agreements that are no longer needed.

Get All Contracts

Retrieve all contracts stored in your Fireberry CRM with built-in pagination support, allowing you to view and manage your entire contract portfolio. This is useful for getting a complete picture of your client agreements and their status.

Update a Contract

Modify existing contract details including name, dates, pricing, and service terms directly in Fireberry without creating a new contract.

Get All Custom Object Records

Retrieve all records from a custom or standard object in your Fireberry CRM with built-in pagination support. Use this to access your complete customer data, cases, tasks, or any custom objects you've created.

Get Custom Object Record

Retrieves detailed information about a specific custom object record in Fireberry using its unique identifier and object code, allowing you to access stored data whenever needed.

Create a date field

Add custom date fields to your CRM objects to track important dates specific to your business needs, such as contract deadlines, customer anniversaries, or follow-up dates.

Create a Fireberry lookup field

Creates a lookup field in Fireberry CRM to establish relationships between different record types, allowing you to link and reference data across your CRM objects. This helps you organize and connect related information like linking customers to their projects or opportunities.

Create a URL field

Adds a custom URL field to your CRM objects so you can store and organize web links, social media profiles, or website addresses directly on accounts, contacts, or other entities.

Delete a custom field

Permanently remove a custom field from your CRM objects like accounts, contacts, or other entities when you no longer need to track that data.

Update a Date & Time Field

Modify the properties and settings of date and time fields in your Fireberry CRM, such as changing field labels, setting default values, or marking fields as required.

Update a Date Field

Modify date field properties in your Fireberry CRM, including labels, default values, and tracking settings to match your business processes and data requirements.

Update a Formula Field

Modify formula fields in your Fireberry CRM to change calculations, field types, labels, or precision settings for better data accuracy and reporting.

Update a Number Field

Modify number field settings in your Fireberry CRM, such as labels, decimal precision, default values, and whether the field tracks changes or is required for data entry.

Update a Phone Number Field

Modify phone number field settings in your Fireberry CRM, such as labels, display names, descriptions, and whether the field is required.

Update a Text Area Field

Modify text area field settings in Fireberry such as labels, default values, and validation rules to customize how your CRM captures and displays customer information.

Update a Text Field

Modify text field properties in your Fireberry CRM such as labels, default values, character limits, and validation settings to match your business needs. This helps you customize how data is captured and displayed for your team and contacts.

Update a URL Field

Modify URL field settings in your Fireberry CRM database, such as labels, validation rules, and default values. This helps you customize how URL data is captured and displayed across your customer records.

Update an Email Address Field

Modify the properties and settings of an email address field in your Fireberry CRM, such as changing labels, making it required, enabling autocomplete, or adjusting validation rules.

Update an HTML Field

Modify HTML field properties in your Fireberry CRM forms, including labels, tracking settings, and field constraints like required or read-only status. Use this to keep your form configurations aligned with evolving business needs.

Upload file to Fireberry record

Attach documents, images, or other files directly to your Fireberry records such as contacts, accounts, or custom objects. This helps you keep all relevant materials organized and accessible in one place.

Create a note

Add detailed notes to your CRM records like contacts, accounts, and deals to keep all client information organized in one place. This helps you track important details, conversations, and follow-up actions without losing critical context.

Delete a Note

Remove unwanted or outdated notes from your Fireberry system to keep your customer records clean and organized. This helps maintain accurate contact information by deleting notes that are no longer relevant or were created in error.

Get a Note

Retrieve a specific note's full details including its content, related information, and timestamps. Use this to access stored notes when you need to review customer interactions, project details, or any documented information.

Get All Notes (Detailed)

Retrieves all notes from your Fireberry CRM with complete field information and pagination support, allowing you to access detailed note data attached to your customer records.

Get All Objects

Retrieve all available object types and their metadata from your Fireberry system to understand what data structures are available for your business processes.

Get an Object

Retrieve detailed information about a specific object in your CRM system by its ID, including its name, type, and system properties. Use this when you need to look up object details for reference, validation, or integration purposes.

Create an Opportunity

Add a new sales opportunity to your CRM with details like deal value, expected close date, and account information to track potential revenue and manage your sales pipeline.

Update an Opportunity

Modify the details of an existing sales opportunity in Fireberry CRM, including name, value, close date, status, and associated account information.

Delete an Opportunity

Permanently removes an opportunity record from your Fireberry CRM system when it's no longer needed. Use this to keep your sales pipeline clean and accurate by removing opportunities that won't convert or are no longer relevant.

Get All Opportunities (Deprecated)

Retrieves a paginated list of all sales opportunities from your Fireberry CRM to view potential deals and pipeline activity. Note: This operation is deprecated; use the newer version for better performance.

Get an Opportunity

Retrieve detailed information about a specific sales opportunity in Fireberry using its unique identifier. Use this to access opportunity details like deal value, stage, timeline, and associated contacts.

List All Opportunities

Retrieve a complete list of all sales opportunities from your Fireberry CRM with pagination support to browse through your pipeline systematically.

Create a CRM Order

Record a new customer order in your CRM with associated line items and link it to the customer account for tracking and fulfillment.

Create an Order Item

Add products or line items to an existing order in Fireberry CRM, specifying quantity, price, and other item details to build out complete customer orders.

Delete an Order Item

Permanently remove a product or service line item from an order in Fireberry. Use this when you need to correct order mistakes, handle cancellations, or adjust customer purchases.

Get a CRM Order

Retrieve detailed information about a specific order in your Fireberry CRM system using its unique identifier. This is essential for accessing order status, customer details, items, and transaction history at any time.

Get All Order Items

Retrieve a complete list of all order items from your Fireberry CRM with pagination support, allowing you to view and manage all products across your orders in one place.

Get All Orders

Retrieve a complete list of orders from your Fireberry CRM with pagination support to view and manage all customer purchases in one place.

Get an Order Item

Retrieve detailed information about a specific order item using its unique identifier, allowing you to access line-item details like quantity, pricing, and product information.

Get Items for an Order

Retrieve all line items, products, quantities, and pricing details for a specific order in Fireberry. This helps you access the complete product breakdown and financial details associated with any customer order.

Update a CRM Order

Modify existing order details in your Fireberry CRM including customer information, line items, pricing, and discounts to keep your sales records accurate and current.

Update an Order Item

Modify details of an existing order item including product information, pricing, quantity, and description to keep your orders current and accurate.

Create a Fireberry product

Add a new product to your Fireberry catalog with essential details like name, catalog number, vendor information, and status. Use this when you're expanding your product inventory or introducing new items to sell.

Delete a product

Remove a product from your Fireberry catalog when it's no longer available or needed. This permanently deletes the product record and all associated data from your system.

Get a Product

Retrieve detailed information about a specific product in your catalog by its unique identifier. Use this when you need to access product details like pricing, inventory, or specifications.

List All Products

Retrieve all products from your Fireberry CRM catalog with built-in pagination support, allowing you to browse and access your complete product inventory.

Update a Product

Modify product details in Fireberry including name, catalog number, vendor information, and status. Use this when you need to keep your product catalog current with pricing changes, availability updates, or corrected information.

Create a Project

Set up a new project in Fireberry to organize and track work, budgets, timelines, and deliverables for a specific client engagement or internal initiative.

Delete a project

Permanently remove a project from Fireberry when it's no longer needed or was created in error. This helps keep your project database clean and organized.

Get a Project

Retrieve detailed information about a specific project using its unique identifier, allowing you to access project details, status, and related data whenever needed.

Get All Projects (v2)

Retrieve a complete list of all projects from your Fireberry CRM with pagination support to view detailed project information and current status.

Update a Project

Modify project details like name, budget, due date, priority, or status to keep your project information current and accurate. Use this when project circumstances change and you need to reflect those updates in your CRM.

Query Fireberry records with filters

Search and retrieve specific records from your Fireberry CRM using advanced filters, sorting, and pagination to find exactly what you need. This enables you to pull targeted datasets for analysis, reporting, or workflow automation without manual searching.

Create a new Fireberry record

Add new records to your Fireberry CRM database such as accounts, contacts, leads, or deals. This operation automatically assigns a unique ID and applies default values to streamline your data entry process.

Fireberry: Query Records

Retrieve and search for records from your Fireberry CRM modules with flexible filtering, sorting, and pagination capabilities. This helps you find specific customer data, accounts, or contacts based on your criteria.

Get Related Records

Retrieves all records that are connected to a specific primary record in your CRM, such as viewing all contacts associated with an account or all deals linked to a contact. This helps you see the complete relationship map for any customer or business entity.

Get an Object's Fields

Retrieve detailed metadata about all available fields for a specific object type in your Fireberry CRM, including field names, types, and labels. This helps you understand the data structure you're working with before performing operations or integrations.

Get Field Details

Retrieves detailed metadata and properties for a specific field in your Fireberry CRM, helping you understand field configurations and data types. This is useful when you need to verify field settings or troubleshoot data handling issues.

Get Object Field Values

Retrieves all available options and values for dropdown/picklist fields in your CRM, including their IDs, labels, and current status. Use this to understand what choices are available for fields like deal status, customer type, or priority level.

Get Picklist Field Values

Retrieves all available options for a dropdown or selection field in your Fireberry CRM, helping you understand what values can be selected for that field. This is useful when building automations or forms that need to validate or restrict user selections.

Get Picklist Values

Retrieves all available dropdown options for a specific field in your CRM, helping you understand what values can be assigned to picklist fields. This is useful when you need to see all possible choices before creating or updating records.

Create a Task

Add new tasks or action items to your Fireberry CRM to track work assignments, follow-ups, and to-do items for your team or yourself.

Delete a task

Permanently removes a task from your Fireberry system using its unique identifier, allowing you to clean up completed or outdated task records.

Get a Task

Retrieve detailed information about a specific task in Fireberry using its unique identifier, allowing you to view task status, assignments, and other key details without navigating the platform manually.

Get All Tasks

Retrieve all tasks from your Fireberry CRM system with pagination support, helping you view and manage your complete task list.

Get Fireberry Task by ID

Retrieve complete details of a specific task from your Fireberry CRM using its unique ID, helping you access task information on demand without searching through lists.

Update a Task (V2)

Modify task details like status, priority, due date, or assignment to keep your team's work organized and on track.

Create a Ticket

Logs customer issues and support requests into your CRM with all relevant details for organized tracking and resolution. This helps you maintain a complete record of customer interactions and ensure nothing falls through the cracks.

Delete a ticket

Permanently removes a ticket from your Fireberry system using its unique identifier, allowing you to clean up resolved, duplicate, or erroneous support cases.

Get a Ticket

Retrieves detailed information about a specific support ticket or case in your Fireberry CRM system using its unique identifier. Use this to access ticket status, customer details, and resolution history whenever you need to check on a specific support request.

Get All Tickets

Retrieve all support tickets and cases from your Fireberry CRM with pagination support. Use this to review customer issues, track support requests, and manage your help desk workload.

Update a Ticket

Modify ticket details like title, status, priority, assignment, or description to keep your support cases current and organized. Use this when you need to reflect changes in customer issues, escalate problems, or reassign work to team members.

Delete a CRM User

Permanently remove a CRM user account from your Fireberry system by their unique identifier. Use this when an employee leaves your team or you need to clean up inactive user records.

Get a Fireberry user by ID

Retrieve detailed information about a specific user in Fireberry using their unique ID, including their name, email, role, and account status.

Get All Users

Retrieve a complete list of all CRM users in your Fireberry system with pagination support, enabling you to view and manage your entire team's access and activity.

Update a User

Update user details in your Fireberry CRM such as name, contact information, role, or language preferences. Use this when you need to keep user records current as your team or client information changes.