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Zoho Bigin

Reference

54 actions for Zoho Bigin workflows.

01. Operations

Act on Zoho Bigin from a workflow

Operations are the actions a workflow can take in Zoho Bigin, grouped by category. Each lists its method, parameters, and a template you can drop it into.

Administration

6 operations

Manage user accounts, roles, and access permissions within your Zoho Bigin organization. Use these operations when you need to configure team members, assign profiles or roles, or retrieve user information for automation workflows.

Action

Get Profiles

ZOHO_BIGIN_GET_PROFILES

Retrieve all available user profiles and their properties in your Zoho Bigin organization. Use this to discover which profiles exist and understand their configurations.

Action

Get Roles

ZOHO_BIGIN_GET_ROLES

Retrieve all available roles in your Zoho Bigin organization to understand user permissions and role hierarchy. Use this to discover what roles exist and their properties before assigning them to team members.

Action

Get User

ZOHO_BIGIN_GET_USER

Retrieve detailed information about a specific user in your Zoho Bigin CRM by their ID, including their profile data and account details. This helps you quickly access user information for verification, communication, or account management purposes.

1 input
Action

Get Users

ZOHO_BIGIN_GET_USERS

Retrieve all users in your Zoho Bigin organization with the ability to filter by user status, such as active, inactive, or admin users. Use this to view team members and manage access across your CRM.

3 input
Action

Update User

ZOHO_BIGIN_UPDATE_USER

Modify an existing user's profile details like contact information, role, or status in your CRM system. This keeps your team directory current and ensures users have the correct permissions and preferences.

7 input
Action

Update Users

ZOHO_BIGIN_UPDATE_USERS

Modify details for multiple users in your Zoho Bigin organization, such as contact information, roles, and status in a single action. This helps you keep your team information current and manage user permissions efficiently.

1 input

Attachments

3 operations

Handle file uploads, downloads, and deletions associated with Bigin records. These operations are essential when you need to attach supporting documents to deals or contacts, retrieve files for processing, or clean up outdated attachments.

Action

Delete Attachment

ZOHO_BIGIN_DELETE_ATTACHMENT

Remove files that are no longer needed from your CRM records to keep your data clean and organized.

3 input
Action

Download Attachment

ZOHO_BIGIN_DOWNLOAD_ATTACHMENT

Retrieves the binary file content of an attachment stored in a Zoho Bigin record, allowing you to access and work with files directly without manually downloading them through the interface.

3 input
Action

Get Attachments

ZOHO_BIGIN_GET_ATTACHMENTS

Retrieve all files and documents attached to a specific contact, deal, or other record in your CRM, with automatic pagination for easy access to your complete file history.

5 input

Bulk Operations

3 operations

Execute large-scale data read operations and retrieve results asynchronously. Leverage these operations when you need to export or process thousands of records efficiently without impacting system performance.

Action

Create Bulk Read Job

ZOHO_BIGIN_CREATE_BULK_READ_JOB

Initiate an asynchronous bulk export of records from your CRM when dealing with large datasets that would exceed normal limits, receiving a job ID to track progress and retrieve results later.

2 input
Action

Download Bulk Read Result

ZOHO_BIGIN_DOWNLOAD_BULK_READ_RESULT

Downloads the results of a completed bulk read job as a ZIP file containing your exported CRM data in CSV or ICS format, allowing you to access and use large datasets from Zoho Bigin.

1 input
Action

Get Bulk Read Job Status

ZOHO_BIGIN_GET_BULK_READ_JOB_STATUS

Check the status and progress of a bulk data export job you've initiated, and retrieve the downloaded results once the job completes.

1 input

Notes

7 operations

Create, retrieve, update, and remove notes attached to records and across your pipeline. Use these operations to maintain detailed record history, log interactions, or automate note management for better team collaboration.

Action★ Featured

Create Record Notes

ZOHO_BIGIN_CREATE_RECORD_NOTES

Add detailed notes to any record in your CRM to capture important information, follow-up items, or conversation details that team members need to know about.

3 input
Action

Create Notes

ZOHO_BIGIN_CREATE_NOTES

Add detailed notes directly to your contacts, accounts, deals, and other records in Zoho Bigin to keep all important information organized and accessible in one place.

1 input
Action

Delete Note

ZOHO_BIGIN_DELETE_NOTE

Removes a note from a customer, deal, or contact record in your CRM when it's no longer needed or was created in error. This helps keep your records clean and up-to-date.

3 input
Action

Delete Notes

ZOHO_BIGIN_DELETE_NOTES

Remove one or more notes from your Zoho Bigin CRM after you've confirmed which ones to delete, helping you keep your customer records clean and organized.

1 input
Action

Get All Notes

ZOHO_BIGIN_GET_ALL_NOTES

Retrieve all notes linked to your CRM records with pagination support, allowing you to access up to 200 notes per request to review communications and activity history.

3 input
Action

Get Record Notes

ZOHO_BIGIN_GET_RECORD_NOTES

Retrieve all notes attached to a specific customer, deal, or contact record in your CRM. This helps you quickly access important communication history and context without manually searching through records.

5 input
Action

Update Note

ZOHO_BIGIN_UPDATE_NOTE

Modify the title or content of an existing note attached to a customer, deal, or other record in your CRM. This helps you keep your contact information accurate and up-to-date as business relationships evolve.

5 input

Notifications

5 operations

Configure and manage notification settings for your Zoho Bigin instance. These operations let you control alert behavior, enable or disable notifications for specific events, and adjust notification preferences across your organization.

Action

Disable Notifications

ZOHO_BIGIN_DISABLE_NOTIFICATIONS

Stop receiving instant notifications from specific channels in your CRM so you can focus on work without constant interruptions. Useful when you need to temporarily silence alerts from certain communication channels.

1 input
Action

Enable Notifications

ZOHO_BIGIN_ENABLE_NOTIFICATIONS

Activates real-time webhook notifications for your Bigin CRM so you can instantly detect when records are created, modified, or deleted across your sales modules.

1 input
Action

Get Notification Details

ZOHO_BIGIN_GET_NOTIFICATION_DETAILS

Retrieve information about your active notification settings and configured channels in Zoho Bigin. This helps you verify which modules are sending alerts and ensure you're receiving critical business updates.

4 input
Action

Update Notification Details

ZOHO_BIGIN_UPDATE_NOTIFICATION_DETAILS

Modify existing notification channels in Zoho Bigin to change webhook URLs, monitored events, authentication tokens, or expiration settings without losing your notification configuration.

1 input
Action

Update Notification Info

ZOHO_BIGIN_UPDATE_NOTIFICATION_INFO

Modify notification settings like events, expiry times, tokens, or webhook URLs while preserving other notification data. This helps you keep your CRM alerts and integrations synchronized with your current business processes.

1 input

Organization

1 operation

Retrieve high-level information about your Zoho Bigin organization and its configuration. Access this operation when you need organizational details for logging, reporting, or conditional workflow logic.

Action

Get Organization

ZOHO_BIGIN_GET_ORGANIZATION

Fetches your organization's core settings including name, ID, currency, and timezone so you can reference your account configuration programmatically. This is useful for verifying account details or using organization data in your workflows.

Photos

2 operations

Upload, download, and remove photos for organization profiles and individual records. Use these operations to maintain visual assets for leads and contacts, enhancing your CRM data with profile pictures and related imagery.

Action

Delete Record Photo

ZOHO_BIGIN_DELETE_RECORD_PHOTO

Removes a profile photo from a contact or record in your CRM, helping you keep record images current and accurate. Use this when you need to update outdated photos or remove incorrect images.

2 input
Action

Download Record Photo

ZOHO_BIGIN_DOWNLOAD_RECORD_PHOTO

Retrieve the profile photo attached to a specific customer, contact, or lead record in your CRM database. This is useful when you need to access visual profile information for communications, reports, or integration with other business tools.

2 input

Records

13 operations

Create, read, update, and delete core business records like deals, contacts, and accounts in Bigin. These foundational operations enable you to manage your entire sales pipeline, search for specific records, track relationships, and handle bulk record modifications in your workflows.

Action★ Featured

Add Records

ZOHO_BIGIN_ADD_RECORDS

Quickly add new records like contacts, tasks, events, or calls directly into your Zoho Bigin CRM. This operation helps you programmatically populate your CRM with important business data to keep your customer information organized and up-to-date.

3 input
Action★ Featured

Delete Records

ZOHO_BIGIN_DELETE_RECORDS

Remove one or multiple records from your CRM module when they're no longer needed, such as duplicate contacts, outdated deals, or closed opportunities.

3 input
Action★ Featured

Get Record

ZOHO_BIGIN_GET_RECORD

Retrieve complete details of a single record from your Zoho Bigin CRM by its ID, allowing you to access all stored information about a contact, deal, or other business entity.

2 input
Action★ Featured

Get Records

ZOHO_BIGIN_GET_RECORDS

Retrieve a list of records from a Bigin module with support for filtering, sorting, and pagination to access the data you need. Use this to pull customer information, leads, deals, or other module data for reporting or further processing.

9 input
Action★ Featured

Update Records

ZOHO_BIGIN_UPDATE_RECORDS

Modify existing records in your Zoho Bigin CRM by updating specific fields in one or multiple contacts, deals, or other data entries at once.

4 input
Action

Delete Record

ZOHO_BIGIN_DELETE_RECORD

Remove a specific record from your Zoho Bigin database when you no longer need it, such as closing out a lead or contact that's no longer relevant to your business.

3 input
Action

Delink Related Records

ZOHO_BIGIN_DELINK_RELATED_RECORDS

Remove the association between two records in your CRM without deleting either record, allowing you to reorganize relationships as your business needs change.

5 input
Action

Get Deleted Records

ZOHO_BIGIN_GET_DELETED_RECORDS

Retrieve a list of deleted records from any module to audit, recover, or permanently remove data that was recently deleted within your retention window.

4 input
Action

Get Records Count

ZOHO_BIGIN_GET_RECORDS_COUNT

Quickly retrieve the total number of records in a Zoho Bigin module, with optional filtering by custom views to get counts for specific record segments.

2 input
Action

Get Related Records

ZOHO_BIGIN_GET_RELATED_RECORDS

Retrieve all related records such as notes, attachments, products, or activities linked to a specific contact, deal, or account in your CRM. This helps you get a complete view of all interactions and information associated with a customer or business opportunity.

6 input
Action

Get Team Pipeline Records

ZOHO_BIGIN_GET_TEAM_PIPELINE_RECORDS

Retrieve deals and records from a team's pipeline in Zoho Bigin, with options to filter and sort results for better organization and visibility.

6 input
Action

Search Records

ZOHO_BIGIN_SEARCH_RECORDS

Find specific customer, contact, or deal records in Zoho Bigin by searching across fields like email, phone, name, or custom criteria to quickly locate the information you need.

8 input
Action

Update Related Records

ZOHO_BIGIN_UPDATE_RELATED_RECORDS

Modify linked records associated with a specific contact, account, or other module entry, such as updating notes, activities, or related items in bulk.

4 input

Schema

6 operations

Retrieve metadata about your Bigin modules, fields, layouts, and data structure. Use these operations to dynamically understand your CRM schema, validate field configurations, or build flexible automations that adapt to your organization's custom setup.

Action

Get Fields

ZOHO_BIGIN_GET_FIELDS

Retrieve the list of all available fields in a Bigin module along with their data types, validation rules, and picklist options. This helps you understand the structure of your CRM data before creating records or building automations.

1 input
Action

Get Layout

ZOHO_BIGIN_GET_LAYOUT

Retrieve the complete configuration and field structure of a specific layout in your CRM, including all sections, fields, and their display settings.

2 input
Action

Get Layouts

ZOHO_BIGIN_GET_LAYOUTS

Retrieves all available layouts for a specific CRM module, showing you how fields are organized and configured. This helps you understand the structure of your customer data and customize views for your team's needs.

1 input
Action

Get Module Metadata

ZOHO_BIGIN_GET_MODULE_METADATA

Retrieve detailed configuration and structure information about a specific module in your Zoho Bigin CRM, including field definitions, permissions, and available features.

1 input
Action

Get Modules

ZOHO_BIGIN_GET_MODULES

Retrieves all available modules in your Zoho Bigin CRM instance, helping you understand what data types and features are accessible in your system.

Action

Get Related Lists Metadata

ZOHO_BIGIN_GET_RELATED_LISTS_METADATA

Retrieves metadata about all related lists available for a specific CRM module, helping you understand what associated records you can access and manage. This is useful for discovering which relationships are configured in your CRM system.

1 input

Tags

2 operations

Assign and create tags for organizing and categorizing your records. These operations help you implement tagging strategies for filtering, reporting, and automated record classification within Bigin.

Action★ Featured

Add Tags to Records

ZOHO_BIGIN_ADD_TAGS_TO_RECORDS

Attach labels to your CRM records to organize and categorize them by type, priority, or status. This helps you quickly filter and manage records based on meaningful groupings.

4 input
Action

Create Tags

ZOHO_BIGIN_CREATE_TAGS

Organize and categorize your CRM data by creating custom tags for contacts, deals, or other modules to improve tracking and filtering.

2 input

Views

2 operations

Access custom views and filtered record lists configured in your Bigin workspace. Use these operations to retrieve pre-filtered data sets or drive workflows based on specific view criteria without building filters from scratch.

Action

Get Custom View

ZOHO_BIGIN_GET_CUSTOM_VIEW

Retrieves the detailed configuration and settings of a custom view in your CRM module, including its filters, field selections, and display criteria. Use this to understand how a specific custom view is set up or to programmatically access its structure for automation purposes.

2 input
Action

Get Custom Views

ZOHO_BIGIN_GET_CUSTOM_VIEWS

Retrieve all custom views available for a specific module in your Bigin CRM, helping you discover and work with saved filters and views that organize your data.

1 input

Crm

4 operations
Action

Upload Attachment

ZOHO_BIGIN_UPLOAD_ATTACHMENT

Tool to upload an attachment to a record.

4 input
Action

Upload Organization Photo

ZOHO_BIGIN_UPLOAD_ORGANIZATION_PHOTO

Tool to upload or update the brand logo or image for the current organization.

1 input
Action

Upload Record Photo

ZOHO_BIGIN_UPLOAD_RECORD_PHOTO

Tool to upload a photo/image to a specific record (e.g., contact photo).

3 input
Action

Upsert Records

ZOHO_BIGIN_UPSERT_RECORDS

Tool to insert or update records in a module based on unique field values.

4 input
What now

Use Zoho Bigin in a workflow

Drop a trigger and an action into a template; approve from your phone; the workflow runs.