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Zoho

Reference

57 actions for Zoho workflows.

01. Operations

Act on Zoho from a workflow

Operations are the actions a workflow can take in Zoho, grouped by category. Each lists its method, parameters, and a template you can drop it into.

Attachments

2 operations

Manage files and documents associated with your Zoho CRM records. Use these operations to upload new attachments or retrieve a complete list of files linked to a specific record for reference or further processing in your workflow.

Action

List Attachments for Zoho CRM Record

ZOHO_LIST_RECORD_ATTACHMENTS

Retrieve metadata about all files attached to a Zoho CRM record, such as file names, sizes, and upload dates, without downloading the actual files.

5 input
Action

Upload Attachment to Zoho CRM Record

ZOHO_UPLOAD_ATTACHMENT

Attach files or external links to your Zoho CRM records to keep all relevant documents and resources organized in one place.

5 input

Leads

1 operation

Transform lead records into opportunities or accounts as they progress through your sales process. This operation helps you automatically advance prospects once they meet conversion criteria in your automation workflow.

Action★ Featured

Convert Zoho CRM Lead

ZOHO_CONVERT_ZOHO_LEAD

Transforms a qualified lead into active business records by automatically creating a contact and account, with the option to generate an associated deal for immediate sales tracking.

7 input

Metadata

3 operations

Access structural information about your Zoho CRM setup, including available modules, field definitions, and related list configurations. Use these operations to dynamically understand your CRM schema and build flexible workflows that adapt to your organization's custom data model.

Action

Get Zoho CRM Module Fields Metadata

ZOHO_GET_MODULE_FIELDS

Retrieves detailed information about all fields in a Zoho CRM module, including their names, data types, and configurations, helping you understand the exact structure before adding or modifying records.

4 input
Action

Get Zoho CRM Related Lists Metadata

ZOHO_GET_RELATED_LISTS

Retrieves the metadata and API names for all related lists in a Zoho CRM module, helping you identify the correct field names needed to work with related records. This ensures you have accurate information before syncing or updating connected data without errors.

2 input
Action

List Zoho CRM Modules

ZOHO_LIST_MODULES

Retrieves a complete list of all available modules in your Zoho CRM account, including standard and custom modules, so you can identify the correct module names needed for other operations.

Records

4 operations

Perform core CRUD operations on Zoho CRM records across any module. Whether you need to fetch existing data, search for specific records, create new entries, or modify existing ones, these operations form the foundation of most CRM automation workflows.

Action★ Featured

Create Zoho CRM Record

ZOHO_CREATE_ZOHO_RECORD

Add new contacts, leads, deals, or other business records directly to your Zoho CRM account. This operation lets you quickly populate your CRM with customer information and business opportunities without manual data entry.

4 input
Action★ Featured

Search Zoho CRM Records

ZOHO_SEARCH_ZOHO_RECORDS

Find specific customer records, leads, or contacts in Zoho CRM by searching for matching criteria like names, emails, or phone numbers without having to browse through all records.

8 input
Action★ Featured

Update Zoho CRM Record

ZOHO_UPDATE_ZOHO_RECORD

Modify existing customer, deal, or other CRM records in Zoho with updated information like contact details, deal status, or custom fields. This helps you keep your customer data current and synchronized with your business changes.

6 input
Action

Get Zoho CRM Records

ZOHO_GET_ZOHO_RECORDS

Fetches customer records from any Zoho CRM module like Contacts, Leads, or Accounts so you can access, analyze, or sync your business data. Useful for pulling specific information to generate reports, automate workflows, or keep other tools updated with your latest CRM data.

9 input

Relations

2 operations

Work with linked records and relationships between different Zoho CRM modules. Use these operations to retrieve related data or update connection records, enabling you to maintain data consistency across related entities in your workflow.

Action

Get Zoho CRM Related Records

ZOHO_GET_RELATED_RECORDS

Retrieve related records like notes, attachments, and emails connected to a CRM contact or deal, helping you access all relevant information in one place.

11 input
Action

Update Related Records in Zoho CRM

ZOHO_UPDATE_RELATED_RECORDS

Creates or updates relationships between records across different Zoho CRM modules, allowing you to link parent records with related child records like connecting contacts to accounts or products to deals.

4 input

Tags

1 operation

Organize and categorize your Zoho CRM records with tags for better filtering and tracking. This operation allows you to automatically apply organizational tags to records as part of your workflow logic.

Action

Create Zoho CRM Tag

ZOHO_CREATE_ZOHO_TAG

Create custom organizational tags in Zoho CRM to categorize and label records within specific modules. Tags enable solopreneurs to establish consistent naming conventions and grouping systems for leads, deals, and other CRM data.

3 input

Users

1 operation

Retrieve information about users in your Zoho CRM instance for assignment, notification, or filtering purposes. Use this operation to dynamically reference user details when automating record assignments or user-dependent workflows.

Action

Get Zoho CRM Users

ZOHO_GET_ZOHO_USERS

Retrieves a list of all users in your Zoho CRM account with their details like names, emails, roles, and IDs. Use this to get the information needed to assign records to team members or manage user access across your CRM.

5 input

Crm

43 operations
Action

Create Contact in Zoho CRM

ZOHO_CREATE_CONTACT

Creates a new contact record in Zoho CRM.

32 input
Action

Create Deal in Zoho CRM

ZOHO_CREATE_DEAL

Creates a new deal in Zoho CRM representing a sales opportunity with deal name, stage, amount, and closing date.

13 input
Action

Create Email Draft in Zoho CRM

ZOHO_CREATE_EMAIL_DRAFT

Creates email drafts for a specific record in Zoho CRM.

3 input
Action

Create Lead in Zoho CRM

ZOHO_CREATE_LEAD

Creates a new lead record in Zoho CRM with the specified details.

27 input
Action

Create Note in Zoho CRM

ZOHO_CREATE_NOTE

Creates a new note attached to a specific record in Zoho CRM.

4 input
Action

Create Zoho Event

ZOHO_CREATE_EVENT

Creates a new Event record in Zoho CRM.

14 input
Action

Delete Zoho Account

ZOHO_DELETE_ACCOUNT

Deletes an existing account record from Zoho CRM.

2 input
Action

Delete Zoho CRM Contact

ZOHO_DELETE_CONTACT

Deletes a contact from Zoho CRM.

2 input
Action

Delete Zoho CRM Deal

ZOHO_DELETE_DEAL

Deletes a deal record from Zoho CRM.

2 input
Action

Get Call

ZOHO_GET_CALL

Retrieves a specific Call record by its unique identifier from Zoho CRM.

2 input
Action

Get Email Drafts for Zoho CRM Record

ZOHO_GET_EMAIL_DRAFTS

Retrieves email drafts associated with a specific record in Zoho CRM.

2 input
Action

Get From Addresses

ZOHO_GET_FROM_ADDRESSES

Retrieves the list of from addresses configured for email operations in Zoho CRM.

Action

Get Zoho CRM Account

ZOHO_GET_ACCOUNT

Retrieves a specific Account record from Zoho CRM by its unique identifier.

2 input
Action

Get Zoho CRM Contact

ZOHO_GET_CONTACT

Retrieves a single contact record by ID from Zoho CRM.

1 input
Action

Get Zoho CRM Note

ZOHO_GET_NOTE

Retrieves a single note by its unique identifier from Zoho CRM.

2 input
Action

Get Zoho CRM Record Emails

ZOHO_GET_RECORD_EMAILS

Retrieves all emails associated with a specific record in Zoho CRM.

5 input
Action

Get Zoho CRM Task

ZOHO_GET_TASK

Retrieves a specific task record by its ID from Zoho CRM.

2 input
Action

Get Zoho CRM User

ZOHO_GET_USER

Retrieves a specific user from Zoho CRM by their user ID.

1 input
Action

Get Zoho Event

ZOHO_GET_EVENT

Retrieves a specific event record from Zoho CRM by its unique identifier.

1 input
Action

List Contacts

ZOHO_LIST_CONTACTS

Retrieves contact records from Zoho CRM with support for pagination, filtering, and sorting.

8 input
Action

List Deals

ZOHO_LIST_DEALS

Retrieves a list of deals from Zoho CRM with support for filtering, sorting, and pagination.

11 input
Action

List Zoho CRM Accounts

ZOHO_LIST_ACCOUNTS

Retrieves a list of account records from Zoho CRM with pagination and filtering support.

10 input
Action

List Zoho CRM Calls

ZOHO_LIST_CALLS

Retrieves Call activity records from Zoho CRM with pagination support.

8 input
Action

List Zoho CRM Events

ZOHO_LIST_EVENTS

Lists events (meetings) from Zoho CRM with pagination and filtering support.

8 input
Action

List Zoho CRM Leads

ZOHO_LIST_LEADS

Retrieves lead records from Zoho CRM's Leads module with pagination support.

9 input
Action

List Zoho CRM Notes

ZOHO_LIST_NOTES

Retrieves a list of notes from Zoho CRM across all modules.

3 input
Action

List Zoho CRM Tasks

ZOHO_LIST_TASKS

Retrieves tasks from the Tasks module in Zoho CRM with support for filtering, pagination, and sorting.

8 input
Action

Search Deals in Zoho CRM

ZOHO_SEARCH_DEALS

Search for Deal records in Zoho CRM using server-side queries.

7 input
Action

Search Events

ZOHO_SEARCH_EVENTS

Search for Events in Zoho CRM using server-side queries.

7 input
Action

Search Leads

ZOHO_SEARCH_LEADS

Search for lead records in Zoho CRM using server-side queries.

9 input
Action

Search Notes

ZOHO_SEARCH_NOTES

Search for notes in Zoho CRM using server-side queries.

7 input
Action

Search Zoho CRM Accounts

ZOHO_SEARCH_ACCOUNTS

Search for Account records within Zoho CRM using server-side queries.

7 input
Action

Search Zoho CRM Calls

ZOHO_SEARCH_CALLS

Search for Call records in Zoho CRM using server-side queries.

7 input
Action

Search Zoho CRM Contacts

ZOHO_SEARCH_CONTACTS

Search for contacts in Zoho CRM using server-side queries by criteria, email, phone, or keyword.

7 input
Action

Search Zoho CRM Tasks

ZOHO_SEARCH_TASKS

Search for tasks in Zoho CRM using flexible criteria including subject, status, priority, or due date.

7 input
Action

Update Lead

ZOHO_UPDATE_LEAD

Updates existing lead records in Zoho CRM.

5 input
Action

Update Zoho CRM Account

ZOHO_UPDATE_ACCOUNT

Updates an existing Account record in Zoho CRM with the specified field values.

28 input
Action

Update Zoho CRM Call

ZOHO_UPDATE_CALL

Updates existing call records in the Calls module in Zoho CRM.

4 input
Action

Update Zoho CRM Deal

ZOHO_UPDATE_DEAL

Updates an existing deal in Zoho CRM.

5 input
Action

Update Zoho CRM Email Draft

ZOHO_UPDATE_EMAIL_DRAFT

Updates an existing email draft associated with a record in Zoho CRM.

13 input
Action

Update Zoho CRM Event

ZOHO_UPDATE_EVENT

Updates existing events in Zoho CRM.

2 input
Action

Update Zoho CRM Note

ZOHO_UPDATE_NOTE

Updates an existing note in Zoho CRM.

4 input
Action

Validate Zoho CRM Credentials

ZOHO_VALIDATE_CREDENTIAL

Validates Zoho CRM credentials by retrieving current user information.

What now

Use Zoho in a workflow

Drop a trigger and an action into a template; approve from your phone; the workflow runs.