Reference

ZENDESK_NEW_USER_TRIGGER

Fires when a new user account is created in Zendesk, whether as a customer, agent, or collaborator. Use this to welcome new users, sync their information with other systems, or trigger onboarding workflows.

ZENDESK_NEW_ZENDESK_TICKET_TRIGGER

Fires when a customer creates a new support ticket or an agent manually creates a ticket in your specified Zendesk view. Use this to automatically notify teams, create tasks, or route work to the right department.

Install Zendesk App

Adds a Zendesk app to your account from the marketplace or a private app repository, enabling new features and integrations within your support system.

Send Notification to App

Sends real-time notifications to active Zendesk app instances to trigger immediate updates or alerts for support agents currently using the app. This enables your app to push timely information directly into an agent's workflow without requiring them to refresh or check elsewhere.

Create Automation

Set up automated ticket handling rules in Zendesk that perform actions like assigning, prioritizing, or tagging tickets based on specific conditions without manual intervention.

Create Object Trigger

Automatically create business rules that trigger actions whenever custom object records in Zendesk meet specific conditions. This enables you to build automated workflows that handle repetitive tasks without manual intervention.

Create Trigger

Automates ticket management by creating business rules that immediately perform actions when tickets are created or updated, such as changing status, assigning to agents, or adding tags based on specific conditions.

Create Trigger Categories Batch Job

Efficiently update multiple ticket trigger categories at once through a batch job, allowing you to apply consistent routing rules and automation settings across your support system simultaneously.

Create Zendesk Trigger Category

Organize your Zendesk automation rules by creating custom trigger categories that help you group related workflows and keep your support system structured as it grows.

Create Bookmark

Save important tickets for quick access by creating bookmarks in Zendesk, helping you maintain a personalized list of tickets that need your attention or follow-up.

Check Host Mapping Validity for Existing Brand

Verifies that DNS records are correctly configured for your customer support brand in Zendesk, showing you the current setup and whether it's valid. This helps ensure your support domain is properly connected and accessible to customers.

Create Resource Collection

Batch multiple Zendesk resources (like tickets) into a single operation for efficient bulk processing, with the system handling everything as a background job.

Create Support Address

Add a new email address to your Zendesk account for receiving customer support requests and tickets.

Create Many Dynamic Content Variants

Add multiple language versions to a dynamic content item in Zendesk, enabling you to support international customers with translated support content all at once.

Create Zendesk Dynamic Content Item

Create reusable content templates in Zendesk that automatically adapt to different languages and customer locales. This enables you to maintain consistent messaging across support tickets while serving customers in their preferred language.

Create Zendesk Dynamic Content Item Variant

Add a language or locale-specific version of your help content to reach customers in different regions. This lets you serve the same dynamic content item in multiple languages without duplicating the entire entry.

Count Custom Object Records

Retrieve the total number of records stored in a specific Zendesk custom object to support reporting, validation, and capacity planning decisions.

Create Custom Object Bulk Job

Process multiple custom object records in Zendesk simultaneously by creating a bulk job for batch operations like creating, updating, or deleting records, saving time on repetitive data management tasks.

Create Custom Object Record

Add a new entry to a custom object in Zendesk to store and organize business-specific data alongside your customer information. This is useful when you need to track specialized information that doesn't fit into standard customer fields.

Create Custom Object Record Attachment

Attach files like documents, images, or PDFs to custom object records in Zendesk, enabling you to keep all relevant materials organized alongside your customer data.

Create Deletion Schedule

Automatically remove old or inactive records from your Zendesk account based on conditions you set, helping you maintain a clean database and comply with data retention policies.

Create Zendesk Group Membership

Assigns an agent to a specific group in Zendesk, enabling you to organize your support team and control ticket routing and permissions. This helps you structure your customer service operations by placing team members into functional groups.

Apply Zendesk Macro Preview

Preview how a macro will modify a ticket before applying it, so you can verify the changes are correct and avoid unintended updates. This lets you see exactly what will happen to fields, status, and comments without making permanent changes.

Bulk Unregister Push Notification Devices

Remove multiple push notification devices from Zendesk in one action, permanently stopping those devices from receiving notifications. Use this when cleaning up old or test devices to reduce unnecessary notification traffic.

Count Zendesk Organizations

Get the total number of organizations currently in your Zendesk account to understand your customer base size and account capacity. Use this lightweight operation for quick reporting without retrieving detailed organization data.

Create Many Organization Memberships

Bulk assign multiple users to organizations in Zendesk at once, processing up to 100 memberships in a single request. This is ideal when you need to quickly establish relationships between users and organizations during team onboarding or restructuring.

Create Or Update Organization

Automatically create a new organization in Zendesk or update an existing one if it already has a matching external ID, allowing you to sync organization data without manual duplicate checking.

Create Organization Field

Add custom fields to your organization records in Zendesk to capture company-specific information that matters to your business. This lets you track unique attributes beyond Zendesk's standard fields to better organize and understand your customers.

Create Organization Membership

Assigns a user to an organization in Zendesk so they can access organization-specific tickets and support data. Use this when you need to connect team members or clients to their respective organizations.

Create Organization Subscription

Subscribes a user to receive notifications and updates for a specific organization, enabling them to stay informed about organization-related activities and access relevant resources.

Merge Zendesk Organizations

Consolidate two Zendesk organizations into one by merging all users, tickets, and associated data from a source organization into a target organization.

Set Organization Tags

Assign or update organizational labels in Zendesk to categorize and manage your customer accounts for better organization and filtering. This replaces any existing tags with your new selections.

Create Access Rule

Set up data access policies for your custom objects by creating rules that control which team members can view or modify specific records based on conditions you define.

Create Autocomplete Tags

Generate tag suggestions based on partial text input to help quickly find and apply relevant tags when organizing support tickets and content. This streamlines the tagging process by providing autocomplete matches as you type.

Autocomplete Problems

Get intelligent problem suggestions based on partial text to quickly categorize and organize support tickets. This helps you consistently label issues and find related problems faster.

Bulk Import Tickets

Import up to 100 tickets into Zendesk at once, making it easy to migrate customer support history from another platform or quickly populate your help desk with multiple tickets in a single operation.

Count User CCD Tickets

Get a count of tickets where a specific user is copied as CC, helping you track collaboration visibility and communication reach across your support queue.

Create Custom Ticket Status

Define custom ticket statuses in Zendesk to create workflow states that match your unique support process beyond default options. This lets you track tickets through stages specific to your business, like "Pending Approval" or "Escalated to Manager."

Create Many Zendesk Tickets

Create up to 100 Zendesk support tickets simultaneously in a single request, with asynchronous processing that queues the operation and returns a job status for tracking. This is useful when you need to bulk-import customer issues, feedback, or support requests without creating them one at a time.

Create Side Conversation

Start a private conversation on a Zendesk ticket that only team members can see, allowing you to discuss issues, escalate to specialists, or coordinate responses without the customer being notified.

Create Ticket Content Pin

Attach helpful resources or reference materials directly to support tickets in Zendesk, making it easy for your team to access relevant information while resolving customer issues.

Create Ticket Field

Add a custom field to your Zendesk tickets to capture specific information relevant to your business, such as customer type, priority level, or project details. This lets you organize and track ticket data in ways that match your unique workflow.

Create Ticket Field Option

Add or update selectable options for dropdown and multiselect fields in your Zendesk tickets, allowing you to customize the choices available to your support team.

Export Suspended Tickets

Generates a data export of all suspended tickets from your Zendesk account and sends a downloadable CSV file to your email when ready. Use this to analyze inactive tickets, maintain compliance records, or review tickets that need attention.

Redact Zendesk Comment

Permanently removes or hides sensitive information from ticket comments in Zendesk, such as personal data, payment details, or confidential information that should not be visible to other agents or customers.

Create or Update User

Automatically create new customer profiles or update existing ones in Zendesk based on email or external ID, ensuring your customer database stays current without duplicates.

Autocomplete Users

Quickly find Zendesk users by typing partial names, returning matching users whose names start with your search term for streamlined user lookups.

Count Deleted Users

Retrieves the total count of deleted users in your Zendesk account, helping you track user account changes and system cleanup activities.

Create End User Identity

Link additional contact information like email addresses or phone numbers to a customer's profile, keeping all their communications and support history connected under one account.

Create Many Zendesk Users

Bulk create up to 100 users in Zendesk simultaneously, ideal for onboarding teams or importing customer databases efficiently. The operation runs asynchronously, allowing you to queue large user imports without waiting for immediate completion.

Create Or Update Many Users

Simultaneously create or update multiple customer profiles in Zendesk by sending up to 100 user records in one request, saving time versus individual updates and ensuring consistent customer data.

Create User Field Option

Add or update selectable options for custom dropdown and multiselect fields on user profiles, allowing you to standardize and expand the choices available when categorizing or tagging customers.

Add Organization Tags

Add organization tags in Zendesk.

Autocomplete Organizations

Search for Zendesk organizations using autocomplete.

Autocomplete Users

Autocomplete users by name or phone number.

Bulk Delete Soft-Deleted Zendesk Tickets

Permanently deletes multiple soft-deleted tickets in Zendesk.

Bulk Delete Zendesk Automations

Bulk delete automations in Zendesk.

Bulk Delete Zendesk Custom Object Triggers

Bulk delete triggers for a Zendesk custom object.

Bulk Delete Zendesk Group Memberships

Bulk delete group memberships in Zendesk.

Bulk Delete Zendesk Macros

Bulk delete macros in Zendesk.

Bulk Delete Zendesk Organization Memberships

Bulk delete organization memberships in Zendesk.

Bulk Delete Zendesk Organizations

Bulk delete Zendesk organizations.

Bulk Delete Zendesk Suspended Tickets

Permanently deletes multiple suspended tickets in Zendesk.

Bulk Delete Zendesk Users

Bulk delete users from Zendesk by their IDs or external IDs.

Bulk Delete Zendesk Views

Bulk delete views in Zendesk.

Count Activities

Count ticket activities in Zendesk.

Count Groups

Count groups in Zendesk.

Count Organization Tickets

Count organization tickets in Zendesk.

Count Organization Users

Count users in a specific Zendesk organization by ID.

Count Satisfaction Ratings

Count satisfaction ratings in Zendesk.

Count Tags

Count Tags in Zendesk.

Count Ticket Audits

Count audits for a specific ticket in Zendesk.

Count Ticket Comments

Count comments on a Zendesk ticket.

Count Ticket Fields

Count ticket fields in Zendesk.

Count Tickets in View

Count tickets in a specific view in Zendesk.

Count Tickets in Views

Count tickets in multiple Zendesk views.

Count User Assigned Tickets

Count tickets assigned to a specific user in Zendesk.

Count User Groups

Count user groups in Zendesk.

Count Users

Count users in Zendesk.

Count Users by Group

Count users in a specific Zendesk group.

Count Views

Count shared and personal views in Zendesk.

Count Zendesk Tickets

Count the number of tickets in Zendesk.

Create Ticket or Voicemail Ticket

Create a ticket in Zendesk via the voice/channel API endpoint.

Create User Identity

Tool to add an identity to a user's profile in Zendesk.

Create User Organization Membership

Create a new organization membership for a specific user in Zendesk by assigning a user to an organization.

Create User Profile Event

Store an event against a Sunshine user profile.

Create Users Tags

Set tags on a Zendesk user via POST request to /api/v2/users/{userid}/tags.

Create View

Create a new view in Zendesk.

Create Zendesk Custom Object

Create a new custom object in Zendesk.

Create Zendesk Custom Object Field

Create a new field for a custom object in Zendesk.

Create Zendesk Group

Create a new group in Zendesk.

Create Zendesk Organization

Create a new organization in Zendesk.

Create Zendesk Request

Create a new request in Zendesk.

Create Zendesk Target

Create a target in Zendesk for triggering outbound integrations.

Create Zendesk Ticket

Create a ticket in Zendesk with full support for all ticket fields.

Create Zendesk User

Tool to create a new user in Zendesk.

Create Zendesk User Field

Create a custom user field in Zendesk.

Delete Access Rule

Delete an access rule for a custom object in Zendesk.

Delete All User Sessions

Bulk delete all sessions for a specific user in Zendesk.

Delete Authenticated Session

Delete the current authenticated session in Zendesk.

Delete Custom Object Record

Permanently deletes a custom object record in Zendesk by its external ID or name.

Delete Custom Object Record Attachment

Permanently deletes an attachment from a custom object record in Zendesk.

Delete Deleted Ticket Permanently

Permanently deletes a soft-deleted ticket from Zendesk.

Delete Organization Membership

Permanently removes a user from an organization in Zendesk by deleting the organization membership.

Delete Organization Tags

Remove all tags from a Zendesk organization.

Delete Resource Collection

Delete a resource collection in Zendesk.

Delete Ticket Field Option

Permanently deletes an option from a ticket field in Zendesk.

Delete Ticket Tags

Remove tags from a Zendesk ticket.

Delete User Field Option

Permanently deletes an option from a user field in Zendesk.

Delete User Identity

Deletes an identity for a given user in Zendesk.

Delete User Tags

Remove tags from a Zendesk user.

Delete User's Organization Membership

Permanently removes a user from an organization in Zendesk by deleting the organization membership for a specific user.

Delete Zendesk App Installation

Permanently removes an installed app from Zendesk.

Delete Zendesk Automation

Permanently deletes an automation in Zendesk.

Delete Zendesk Bookmark

Permanently deletes a bookmark in Zendesk.

Delete Zendesk Business Hours Schedule

Permanently deletes a business hours schedule in Zendesk.

Delete Zendesk Custom Object

Permanently deletes a custom object definition in Zendesk.

Delete Zendesk Custom Object Field

Permanently deletes a custom object field in Zendesk.

Delete Zendesk Custom Object Record

Permanently deletes a custom object record in Zendesk.

Delete Zendesk Custom Object Trigger

Permanently deletes a custom object trigger in Zendesk.

Delete Zendesk Custom Status

Permanently deletes a custom ticket status in Zendesk.

Delete Zendesk Deletion Schedule

Permanently deletes a deletion schedule in Zendesk.

Delete Zendesk Dynamic Content Item

Permanently deletes a dynamic content item in Zendesk.

Delete Zendesk Dynamic Content Item Variant

Permanently deletes a dynamic content item variant in Zendesk.

Delete Zendesk Group Membership

Permanently deletes a group membership in Zendesk, immediately removing a user from a group.

Delete Zendesk Macro

Permanently deletes a macro in Zendesk.

Delete Zendesk Organization

Delete an organization in Zendesk.

Delete Zendesk Organization Field

Permanently deletes an organization field in Zendesk.

Delete Zendesk Organization Subscription

Permanently deletes an organization subscription in Zendesk.

Delete Zendesk Support Address

Permanently deletes a support address from Zendesk.

Delete Zendesk Target

Permanently deletes a target in Zendesk.

Delete Zendesk Ticket

Permanently deletes a ticket in Zendesk, including its entire conversation history.

Delete Zendesk Ticket Field

Permanently deletes a ticket field in Zendesk.

Delete Zendesk Trigger

Permanently deletes a trigger in Zendesk.

Delete Zendesk Trigger Category

Permanently deletes a trigger category in Zendesk.

Delete Zendesk User

Tool to permanently delete a user from Zendesk.

Delete Zendesk User Field

Permanently deletes a user field in Zendesk, removing it from all user profiles.

Delete Zendesk User Profile

Permanently deletes a user profile in Zendesk by its profile ID.

Delete Zendesk User Session

Delete a specific user session in Zendesk.

Delete Zendesk User's Group Membership

Permanently deletes a user's group membership in Zendesk, immediately removing a user from a group.

Delete Zendesk View

Delete a single view in Zendesk.

Detect Best Locale

Detect the best language/locale for the current user based on their browser settings and account preferences.

Download Custom Object Record Attachment

Download attachment file from a Zendesk custom object record.

Execute View

Execute a Zendesk view to retrieve its column titles and matching ticket rows.

Export Incremental Routing Instance Values

Export incremental routing instance values from Zendesk skill-based routing.

Export Search Results

Export search results from Zendesk using cursor-based pagination.

Export View

Export a Zendesk view as a CSV file.

Get Account Settings

Retrieve Zendesk account settings.

Get Agent Attribute Values

Retrieve attribute values for multiple agents/users using the Skill-Based Routing API.

Get App

Get a single Zendesk app by its numeric ID.

Get App Installation Requirements

List all requirements for a Zendesk app installation.

Get App Location

Get details for a specific Zendesk app location by its numeric ID.

Get App Public Key

Retrieves the public key for a specific Zendesk app.

Get App Public Key PEM

Retrieves the public key for a specific Zendesk app in PEM format.

Get Attachment

Retrieve details of a single Zendesk attachment by its ID.

Get Autocomplete Tags

Search for Zendesk tags using autocomplete.

Get Current Locale

Show the current locale for a Zendesk account.

Get Current Session

Show the currently authenticated session in Zendesk.

Get Current User Settings

Get the settings for the currently authenticated user in Zendesk.

Get Custom Object Fields Limit

Get the current count and maximum limit for custom object fields in Zendesk.

Get Custom Object Records Limit

Get the current record limit and usage count for custom objects in Zendesk.

Get Custom Objects Limit

Get the current count and maximum limit for custom objects in Zendesk.

Get Custom Status

Get a specific custom ticket status from Zendesk by its ID.

Get Deleted User

Retrieves a single deleted Zendesk user by their ID.

Get Deletion Schedule

Retrieve a specific deletion schedule from Zendesk by its ID.

Get Email Notification

Retrieve details of a single email notification in Zendesk by its notification ID.

Get Email Notifications

List email notifications from Zendesk.

Get End User Identity

Tool to fetch a specific end user identity by user ID and identity ID.

Get Full User Entitlements

Tool to retrieve full entitlements for a Zendesk user across all products (Chat, Explore, Talk, Guide).

Get Group Membership

Get a group membership by its unique ID.

Get Incremental Organizations

Retrieve organizations that have been modified since a specified start time using the Incremental Organization Export API.

Get Incremental Routing Attribute Values

Retrieve routing attribute values that have been modified since a specified start time using the Incremental Skill-Based Routing API.

Get Incremental Sample Export

Test the incremental export by retrieving a sample of records that have changed since a specified start time.

Get Incremental Ticket Events

Export incremental ticket events from Zendesk.

Get Incremental Tickets

Retrieve tickets that have been modified since a specified start time using the Incremental Ticket Export API.

Get Incremental Tickets (Cursor)

Export tickets incrementally using cursor-based pagination.

Get Incremental Users

Retrieve users that have been modified since a specified start time using the Incremental User Export API.

Get Job Status

Get a single job status by ID from Zendesk.

Get Locale

Get a locale by its ID or BCP-47 code.

Get Organization Field

Get details for a specific organization field in Zendesk by its ID or key.

Get Organization Membership

Get details for a specific organization membership by its ID.

Get Organization Related Info

Get related counts and information for a specific Zendesk organization by ID.

Get Organization Subscription

Show Organization Subscription - retrieves details of a specific organization subscription by its ID.

Get Organization Tags

List all tags associated with a specific Zendesk organization.

Get Organization Tickets

Get tickets for a specific organization in Zendesk.

Get Owned Apps

List apps owned by the current Zendesk account.

Get Recent Tickets

List recently viewed tickets in Zendesk.

Get Request Comment

Get a specific comment from a Zendesk request.

Get Search Results Count

Count the number of items matching a search query in Zendesk.

Get Security Settings

Show Security Settings for a Zendesk account.

Get Side Conversation

Get a specific side conversation by its ID for a Zendesk ticket.

Get Support Address

Get a support address by its unique ID.

Get Ticket Audit

Show a specific audit for a ticket from Zendesk.

Get Ticket Comments

List comments on a Zendesk ticket.

Get Ticket Conversation Log

List conversation log events for a specific Zendesk ticket.

Get Ticket Metric

Retrieve a specific ticket metric from Zendesk by its ID.

Get Ticket Metrics

List Ticket Metrics from Zendesk.

Get Ticket Metrics

Get ticket metrics from Zendesk for a specific ticket.

Get Ticket Tags

List all tags associated with a specific Zendesk ticket.

Get Ticket Trigger Definitions

Get Ticket Trigger Action and Condition Definitions.

Get User

Tool to fetch a single Zendesk user by numeric userid.

Get User Compliance Deletion Statuses

Tool to fetch GDPR compliance deletion statuses for a specific Zendesk user.

Get User Events

Retrieve event history for a specific Zendesk user.

Get User Field By ID

Retrieve a single Zendesk user field by its numeric ID.

Get User Fields Show Many

Retrieve multiple Zendesk user fields by their keys.

Get User Password Requirements

Get password requirements for a specific Zendesk user.

Get User Profile by Profile ID

Retrieve a single Zendesk user profile by its Sunshine profile ID.

Get User Profile Events by ID

Get events for a Sunshine profile by its profile ID.

Get User Related Info

Get related counts and information for a specific Zendesk user by ID.

Get User Tags

List all tags assigned to a specific Zendesk user.

Get User's Assigned Tickets

List tickets assigned to a specific Zendesk user.

Get User's CC'd Tickets

List tickets where a specific Zendesk user is CC'd (carbon copied).

Get User's Followed Tickets

List tickets the specified Zendesk user is following.

Get User's Group Membership

Get a specific group membership for a user by their IDs.

Get User's Organization Membership

Get details for a specific organization membership by user ID and membership ID.

Get User's Organizations Count

Returns an approximate count of organizations that a user belongs to.

Get User's Requested Tickets

List tickets requested by a specific Zendesk user.

Get Users Profiles

Retrieve profiles associated with a specific Zendesk user by user ID.

Get Zendesk About Me

Get information about the currently authenticated user in Zendesk.

Get Zendesk Brand

Show a Brand.

Get Zendesk Organization

Get metadata for a specific Zendesk organization by ID.

Get Zendesk Organization Merge

Retrieve the details of a specific organization merge operation in Zendesk.

Get Zendesk Organizations

Get all organizations in Zendesk.

Get Zendesk Ticket

Get ticket details from Zendesk.

Get Zendesk Ticket Form

Get details for a specific ticket form in Zendesk by its ID.

Get Zendesk Ticket Related

Get related information for a specific Zendesk ticket.

Import Zendesk Ticket

Import a ticket into Zendesk with historical timestamps.

Incremental Routing Attributes Export

Export routing attributes incrementally with optional starttime filtering and cursor-based pagination.

Incremental User Export (Cursor)

Export users incrementally using cursor-based pagination.

List Access Rules

List all access rules for a Zendesk custom object.

List Active Automations

List all active automations in Zendesk.

List Active Macros

List all active shared and personal macros in Zendesk.

List Active Triggers

List all active ticket triggers in Zendesk.

List Active Views

List all active shared and personal views available in Zendesk.

List Activities

List ticket activities in the last 30 days affecting your Zendesk.

List Agent Locales

List the translation locales that have been localized for agent use.

List Agents by Brand

List agents assigned to a specific brand in Zendesk.

List All Skips

Lists all ticket skips in Zendesk.

List App Installations

List all app installations in the Zendesk account.

List App Locations

List all available locations where Zendesk apps can be installed.

List Apps Location Installations

List all apps location installations from Zendesk.

List Assignable Group Memberships

List assignable group memberships in Zendesk.

List Assignable Groups

List all groups that can be assigned to tickets or users in your Zendesk account.

List Assignable Memberships By Group

List assignable group memberships for a specific group in Zendesk.

List Automations

List all automations for the current Zendesk account.

List Bookmarks

List Bookmarks returns all bookmarks created by the user.

List Brand Agent Memberships

List brand agent memberships to retrieve which agents are associated with which brands in Zendesk.

List Brand Agent Memberships By User

List brand agent memberships for a specific user in Zendesk.

List Brands

List all brands configured in your Zendesk account.

List CCD Requests

List CCD Requests.

List Custom Object Fields

List all fields for a custom object in Zendesk.

List Custom Object Record Attachments

List all file attachments for a specific custom object record in Zendesk.

List Custom Object Records

List all records for a specific custom object type in Zendesk.

List Custom Objects

List all custom object definitions in Zendesk.

List Custom Roles

List all custom roles configured in your Zendesk account.

List Custom Ticket Statuses

List custom ticket statuses available in a Zendesk account.

List Deleted Tickets

Lists tickets that have been deleted from Zendesk, showing up to 100 deleted tickets per page with pagination.

List Deleted Users

Tool to list deleted users in Zendesk via the Users API.

List Deletion Schedules

List all deletion schedules for the current Zendesk account.

List Dynamic Content Items

List all dynamic content items configured in your Zendesk account.

List Dynamic Content Variants

List all variants of a specific Zendesk dynamic content item.

List End User Identities

Tool to list all identities associated with a specific end user.

List Group Memberships

List all group memberships in your Zendesk account.

List Group Users

List all users belonging to a specific Zendesk group.

List Guide Survey Responses

List survey responses from Zendesk Guide.

List Guide Surveys

List available CSAT (Customer Satisfaction) surveys in Zendesk Guide.

List Incremental Custom Object Records

Export custom object records incrementally using cursor-based pagination.

List Job Statuses

List job statuses from Zendesk.

List Locales

List all translation locales available for your Zendesk account.

List Macro Action Definitions

Retrieve the definitions of all actions that a macro can perform in Zendesk.

List Macro Actions

List supported actions for macros in Zendesk.

List Macro Attachments

List all attachments associated with a specific Zendesk macro.

List Macro Categories

List all macro categories available to the current Zendesk account.

List Macros

List all shared and personal macros available in your Zendesk account.

List Memberships By Group

List group memberships for a specific Zendesk group.

List Memberships By User

List group memberships for a specific Zendesk user.

List Monitored X Handles

List all monitored X (Twitter) handles configured in your Zendesk account.

List Object Trigger Definitions

List Object Trigger Action and Condition Definitions for a custom object in Zendesk.

List Object Triggers

List all triggers for a specific custom object in Zendesk.

List Open Requests

List open requests from Zendesk.

List Organization Fields

List all custom organization fields for the Zendesk account.

List Organization Memberships

List organization memberships in Zendesk.

List Organization Memberships by Organization

List organization memberships for a specific organization in Zendesk.

List Organization Merges

List all organization merge operations for a specific organization in Zendesk.

List Organization Requests

List requests for a specific Zendesk organization.

List Organization Subscriptions

List Organization Subscriptions in Zendesk.

List Organization Subscriptions

List all organization subscriptions for a specific Zendesk organization.

List Organization Users

List all users associated with a specific Zendesk organization.

List Permission Policies

List all permission policies for a custom object in Zendesk.

List Public Locales

List all available public locales that can be used for translations in Zendesk.

List Remote Authentications

List all remote authentication configurations in your Zendesk account.

List Request Comments

List comments on a Zendesk request.

List Requests

List ticket requests in Zendesk.

List Resource Collections

List Resource Collections for the Zendesk account.

List Satisfaction Ratings

List satisfaction ratings for tickets in Zendesk.

List Sessions

List all active sessions in your Zendesk account.

List Sharing Agreements

List all sharing agreements for your Zendesk account.

List Side Conversation Events

Retrieve side conversation events for incremental export.

List Side Conversation Events

List all events for a specific side conversation on a Zendesk ticket.

List Solved Requests

List Zendesk requests with the 'solved' status.

List Support Addresses

List all support addresses (recipient addresses) configured in your Zendesk account.

List Suspended Tickets

List suspended tickets in Zendesk.

List Tags

List Zendesk tags in order of popularity.

List Target Failures

List the 25 most recent target failures in Zendesk.

List Targets

List all targets for the current Zendesk account.

List Ticket Audits

List all audits (change history) for a specific Zendesk ticket.

List Ticket Audits

List all ticket audits from Zendesk.

List Ticket Collaborators

List all collaborators (CC'd users) on a Zendesk ticket.

List Ticket Content Pins

List Ticket Content Pins returns all content pins for a specified ticket.

List Ticket Email CCs

List Email CCs for a Ticket.

List Ticket Field Options

List Ticket Field Options - Returns a list of custom ticket field options for dropdown and multi-select ticket fields.

List Ticket Fields

List all system and custom ticket fields in Zendesk.

List Ticket Followers

List all followers on a Zendesk ticket.

List Ticket Forms

List all ticket forms configured in your Zendesk account.

List Ticket Incidents

List incidents linked to a problem ticket in Zendesk.

List Ticket Metric Events

List ticket metric events in Zendesk that occurred on or after a specified time.

List Ticket Problems

List Zendesk ticket problems.

List Ticket Skips

List ticket skips for a specific ticket from Zendesk.

List Ticket Triggers

List all ticket triggers for the current Zendesk account.

List Tickets

List Zendesk tickets with pagination and filtering.

List Tickets From View

List tickets from a specific Zendesk view.

List Trigger Categories

List all ticket trigger categories in your Zendesk account.

List User Field Options

List custom user field options for a given user field.

List User Fields

List all custom user fields configured in your Zendesk account.

List User Groups

List all groups that a specific Zendesk user belongs to.

List User Identities

Tool to list all identities for a specific Zendesk user.

List User Organization Memberships

List organization memberships for a specific Zendesk user.

List User Organizations

List organizations associated with a specific Zendesk user.

List User Requests

List ticket requests for a specific Zendesk user.

List User Sessions

List all sessions for a specific Zendesk user.

List User Skips

List ticket skips for a specific user from Zendesk.

List User's Organization Subscriptions

List User's Organization Subscriptions - retrieves organization subscriptions for a specific user.

List Users

Tool to list/enumerate Zendesk users via the Users API.

List View Filter Definitions

List the definitions of the conditions and actions available for constructing views in Zendesk.

List Views

List shared and personal views available to the current user in Zendesk.

List Views - Compact

Retrieves a compacted list of shared and personal views available to the current user in Zendesk.

List Views By IDs

Get multiple Zendesk views by their IDs.

Logout Many Zendesk Users

Log out multiple users in Zendesk by ending their active sessions.

Make End User Identity Primary

Set a specified identity as the primary identity for an end user in Zendesk.

Make Organization Membership Default

Set a specific organization membership as the default for a user in Zendesk.

Make Ticket Comment Private

Change a public comment to private on a Zendesk ticket audit.

Make User Identity Primary

Tool to set a user identity as the primary identity for a Zendesk user.

Make Zendesk Ticket Comment Private

Make a public ticket comment private in Zendesk.

Mark Multiple Tickets as Spam

Marks multiple tickets as spam in Zendesk.

Merge Users

Merges two Zendesk end users together.

Merge Zendesk Tickets

Merges multiple tickets into a target ticket in Zendesk.

Open User's Profile in Agent Browser

Open a Zendesk user's profile in a specified agent's browser.

Permanently Delete User

Permanently deletes a soft-deleted user from Zendesk.

Preview View

Preview a Zendesk view by constructing conditions and execution settings to see which tickets match.

Preview View Ticket Count

Preview ticket count for a view in Zendesk.

Recover Multiple Suspended Tickets

Recover multiple suspended tickets in Zendesk.

Renew Session

Renew the current Zendesk session and obtain a new authenticity token.

Reorder App Location Installations

Reorder App Installations For Location.

Reorder Custom Object Fields

Reorder Custom Fields of an Object.

Reorder Organization Fields

Reorder Organization Fields.

Reorder Ticket Fields

Reorder Ticket Fields.

Reorder Ticket Triggers

Reorder Ticket Triggers.

Reorder User Fields

Reorder User Fields.

Reply to Zendesk Ticket

Action to reply to a Zendesk ticket by adding a comment.

Request End User Verification

Send a verification email to an end user to verify ownership of their email address identity.

Request User Create

Send a request to create a user in Zendesk.

Request User Verification

Send a verification email to a user to verify ownership of their email address identity.

Restore Multiple Deleted Tickets

Restores multiple previously deleted tickets in Zendesk.

Restore Zendesk Ticket

Restores a previously deleted ticket in Zendesk.

Search Automations

Search for Zendesk automations by their title.

Search Custom Object Records

Search and filter custom object records in Zendesk using text queries and field filters.

Search Macros

Search for Zendesk macros by their title.

Search Object Triggers

Search for triggers associated with a custom object in Zendesk.

Search Organizations

Search organizations in Zendesk by external ID or name.

Search Requests

Search for requests in Zendesk using query syntax.

Search Ticket Triggers

Search for Zendesk ticket triggers by their title.

Search Views

Search for Zendesk views by their title.

Search Zendesk

Tool to search for tickets, users, organizations, and groups in Zendesk using query syntax.

Search Zendesk Users

Search for Zendesk users by query or external ID.

Set Default Custom Ticket Status

Sets one or more custom ticket statuses as the default for their respective categories.

Set Group Membership as Default

Set a group membership as the default for a specific user in Zendesk.

Set Organization as Default for User

Set an organization as the default for a user in Zendesk.

Show Access Rule

Show a custom object access rule by its ID.

Show Automation

Show a specific automation by its ID.

Show Changes to Ticket

Show changes to a ticket that would result from applying a macro.

Show Custom Object

Get details of a specific Zendesk custom object by its key.

Show Custom Object Record

Get details of a specific Zendesk custom object record by its key and record ID.

Show Dynamic Content Item

Show a specific dynamic content item by its ID.

Show Dynamic Content Item Variant

Show a specific variant of a dynamic content item in Zendesk.

Show Macro

Show a specific macro by its ID.

Show Macro Replica

Show a macro replica (unpersisted macro representation) based on a macro ID and ticket ID.

Show Many Dynamic Content Items

Retrieve multiple dynamic content items by their identifiers.

Show Many Email Notifications

Show details of many email notifications in Zendesk.

Show Many Job Statuses

Show many job statuses by their IDs in Zendesk.

Show Many Organizations

Show many Zendesk organizations by their IDs or external IDs.

Show Many Ticket Fields

Retrieve multiple ticket fields by their IDs or keys in a single request.

Show Many Ticket Forms

Show multiple ticket forms by their IDs.

Show Many Tickets

Show multiple tickets by their IDs.

Show Many Users

Retrieve multiple Zendesk users by their numeric IDs or external IDs.

Show Object Trigger

Show a specific trigger for a custom object in Zendesk.

Show Permission Policy

Get details of a specific permission policy for a Zendesk custom object by its ID.

Show Request

Show a single request in Zendesk.

Show Target

Show a specific target by its ID.

Show Target Failure

Show a target failure in Zendesk.

Show Ticket Field

Show a specific ticket field by its ID.

Show Ticket Field Option

Show Ticket Field Option - Retrieves a specific custom ticket field option for dropdown and multi-select ticket fields.

Show Trigger

Show a specific trigger by its ID.

Show Trigger Category

Show a specific ticket trigger category by its ID.

Show User Identity

Tool to show a specific user identity by user ID and identity ID.

Unassign User from Organization

Immediately removes a user from an organization in Zendesk.

Update Access Rule

Update an existing access rule for a custom object in Zendesk.

Update Automation

Update an existing automation in Zendesk.

Update Current User Settings

Update the settings for the currently authenticated Zendesk user.

Update Custom Object

Update an existing custom object in Zendesk.

Update Custom Object Field

Update an existing custom object field in Zendesk.

Update Custom Object Record

Update an existing record for a custom object in Zendesk.

Update Custom Ticket Status

Update an existing custom ticket status in Zendesk.

Update Deletion Schedule

Update an existing deletion schedule in Zendesk.

Update Dynamic Content Item

Update a dynamic content item in Zendesk.

Update Dynamic Content Variant

Update a single variant of a dynamic content item in Zendesk.

Update Macro

Update an existing macro in Zendesk.

Update Many Automations

Update multiple automations in Zendesk in a single request.

Update Many Dynamic Content Variants

Update one or more variants of a dynamic content item in Zendesk.

Update Many Macros

Update multiple macros in Zendesk in a single request.

Update Many Object Triggers

Update multiple custom object triggers in Zendesk in a single request.

Update Many Ticket Triggers

Update multiple ticket triggers in Zendesk in a single request.

Update Many Tickets

Update multiple tickets in Zendesk in a single request.

Update Many Users

Bulk update multiple Zendesk users in a single request.

Update Many Views

Update multiple views in Zendesk in a single request.

Update Many Zendesk Organizations

Bulk update multiple Zendesk organizations in a single request.

Update Object Trigger

Update an existing custom object trigger in Zendesk.

Update Organization Field

Update a custom organization field in Zendesk.

Update Permission Policy

Update an existing permission policy for a custom object in Zendesk.

Update Request

Update a ticket request in Zendesk with a comment or collaborators.

Update Resource Collection

Update an existing resource collection in Zendesk.

Update Side Conversation

Update a side conversation on a ticket in Zendesk.

Update Support Address

Update an existing support address in Zendesk.

Update Ticket Field

Update an existing ticket field in Zendesk.

Update Ticket Trigger

Update an existing ticket trigger in Zendesk.

Update Trigger Category

Update an existing trigger category in Zendesk.

Update User Identity

Update a user identity in Zendesk.

Update User Tags

Update (replace) tags for a specific Zendesk user.

Update Users Profiles

Create or update a user profile for a specific Zendesk user by user ID and identifier.

Update View

Update an existing view in Zendesk.

Update Zendesk Account Settings

Update Zendesk account-level settings including tickets, branding, localization, routing, and more.

Update Zendesk App Installation

Update an app installation in Zendesk.

Update Zendesk Attachment

Updates an attachment's malware access override setting.

Update Zendesk Organization

Update an organization in Zendesk.

Update Zendesk Target

Update an existing target in Zendesk.

Update Zendesk Ticket

Tool to update a ticket in Zendesk.

Update Zendesk Ticket Tags

Update tags on a Zendesk ticket via PUT request to /api/v2/tickets/{ticketid}/tags.

Update Zendesk User Field

Update an existing user field in Zendesk.

Update Zendesk User Profile

Partially updates a user profile in Zendesk by identifier.

Update Zendesk User Profile By ID

Partially updates a user profile in Zendesk by profile ID.

Upload Zendesk Attachment

Upload a file attachment to Zendesk.

Upsert Custom Object Record By External ID or Name

Create or update a custom object record in Zendesk by externalid or name.

Verify Subdomain Availability

Verify if a subdomain name is available for use in Zendesk.

Verify Support Address

Verify a support address forwarding in Zendesk.

Verify User Identity

Set a user identity as verified in Zendesk.