Reference

WHATSAPP_MESSAGE_STATUS_UPDATED_TRIGGER

Fires when a WhatsApp message delivery status changes (such as sent, delivered, or read). This trigger requires you to configure a webhook endpoint to receive real-time status notifications from WhatsApp, as the system cannot directly poll for status updates.

Get business profile

Retrieve your WhatsApp Business profile information including your business description, address, website, and contact details. Use this to view and manage the public-facing information customers see when they interact with your WhatsApp Business account.

Get phone number

Retrieve detailed information about your WhatsApp Business phone number, including its verification status, quality rating, and throughput limits. Use this to verify your phone number is properly configured and understand its capabilities.

Get phone numbers

Retrieve all phone numbers connected to your WhatsApp Business Account, including their verification status and messaging capacity. Use this to identify which phone numbers are available for sending messages and manage multiple business lines.

Get media info

Retrieve metadata and download links for media files shared in WhatsApp conversations, including file type, size, and security information. This enables you to access and verify media content that customers or colleagues have sent you.

Upload media

Upload media files to WhatsApp servers and receive a reusable media ID for sending images, videos, documents, audio, and stickers to contacts. This enables you to prepare and organize multimedia content for WhatsApp messaging campaigns.

Send media

Send images, videos, or documents to WhatsApp contacts who have messaged you first, enabling you to share visual content and files directly through WhatsApp conversations.

Send message

Send text messages directly to WhatsApp users who have recently engaged with your business, enabling direct communication without email or phone calls.

Send template message

Send pre-approved WhatsApp message templates to customers, enabling you to deliver consistent, branded communications at scale without building messages from scratch.

Send contacts

Share one or multiple contact details directly via WhatsApp with recipients who have already started a conversation with you.

Send interactive buttons

Send interactive button messages to WhatsApp users, allowing them to quickly respond by tapping predefined options instead of typing. Ideal for streamlining customer interactions and collecting structured responses.

Send interactive list

Send an interactive menu with organized options to WhatsApp users, allowing them to tap and select from a structured list of choices. Perfect for presenting multiple options like products, services, or workflow steps in a conversational format.

Send location

Share precise location information with customers via WhatsApp, including coordinates, location name, and address to help them find your business or delivery destination.

Send media by

Send images, videos, or documents to customers via WhatsApp using a media ID that's already stored on WhatsApp servers, providing faster delivery than uploading new media each time.

Create message template

Set up reusable message templates for your WhatsApp Business Account that comply with WhatsApp's policies, enabling you to send marketing messages and messages outside the standard conversation window once approved.

Delete message template

Permanently remove a message template from your WhatsApp Business Account to clean up unused templates and maintain an organized template library.

Get message templates

Retrieve all pre-approved message templates associated with your WhatsApp Business Account to see what templates are available for sending messages outside the 24-hour customer conversation window.

Get template status

Check the approval status and details of your WhatsApp message templates to see if they're ready to use or need revision. This helps you track which pre-approved messages you can send to customers.