Sendbird Integration & Channel Workflow Automation
Run Sendbird on autopilot. Keep the veto.
37 actions
A muted user goes unreviewed, a ban fires without context, and your in-app community breaks before you notice. Rills proposes each Sendbird action; you approve before anything ships.
Interactive. No signup. 14 days free · approvals always free.
Most automation fires first, asks later. Rills shows you the change before it ships.
Every consequential communication action from Sendbird arrives on your phone first. Approve in seconds. Decline without explaining yourself. Workflows wait, paused at zero cost, until you decide.
Queue 3
Ban 3 users from the support group channel?
3 accounts flagged by report count >= 5 in last 24h
Same profile pattern as last week's spam wave
Channel: VIP Support · 142 active members
Free to wait. Free to think.
Approvals and logic don't cost a credit. Pause a workflow for three hours or three weeks. The price is the same: zero. You only pay when something real happens: an AI call, an outbound action.
Approve from your phone in five seconds.
Swipe right when you're sure. Decline when you're not. Between meetings, mid-coffee, on the train. No dashboard to babysit, no inbox triage, and no surprise send you find out about after it's already out the door.
Routine cases graduate themselves.
Every approval feeds a confidence score for that exact workflow shape. The obvious cases (the ones you've green-lit fifty times) start running on their own. The judgment calls still come to you.
About Sendbird automation
User reports stack up in your Sendbird channels and the obvious move, ban the account or delete the message, feels safe until you realize the AI got the wrong user ID or pulled the trigger on a paying customer.
When Sendbird runs unsupervised
A single misjudged moderation action sends a ban notice, removes a member, or wipes a thread before anyone with context has seen the case.
- Ban User from Group Channel fires on a false-positive report and removes a paying customer from their own support thread.
- Delete Message removes a message that was evidence in an open dispute before your team can screenshot it.
- Mute User silences a vocal but legitimate community member, triggering a public complaint you never anticipated.
- Revoke All Session Tokens logs out an entire team mid-session because an automated rule matched the wrong pattern.
- Add Members To Group Channel posts the wrong contacts into a private channel before anyone checks the recipient list.
What Rills does inside Sendbird
Rills sits between the trigger and the action: when a ban, mute, or deletion is proposed for a group channel, you see the member count, the channel name, and the reason before anything goes out. Operations like Register Group Channel Operators or Unban User from Group Channel queue up for your review, not your regret.
The ban still happens when it should; you just see who it's for first.
Why Sendbird has no triggers and how Rills fills the gap
Sendbird does not emit native event triggers, so Rills uses scheduled polls and upstream signals to surface actions at the right moment rather than waiting for a push that never comes.
- Rills polls List Group Channels on a schedule to catch channels with unusual activity and queue a moderation review before the situation escalates.
- An upstream support ticket or form submission can start a workflow that calls List Group Channel Members and proposes a targeted mute or ban for your approval.
- Get User Group Channel Count by Join Status runs on a schedule to surface dormant or suspicious accounts, so you can approve or skip a bulk action before it touches real users.
- A scheduled check against List Sendbird Users flags accounts that match a flagged pattern, batching the proposed actions into a single approval rather than firing one by one.
What Rills can do in Sendbird
6 of 37 actions across reads, writes, and updates.
- 01
Add Members To Group Channel
Invite one or more users to join an existing group chat or collaboration channel so they can participate in conversations and share information with team members.
- 02
Create Group Channel
Creates a new group messaging channel with selected users, enabling organized team conversations and project-based discussions.
- 03
List Group Channels
Retrieve a list of your group channels with optional filtering and pagination to manage team conversations and communication channels. This helps you organize and monitor all active group discussions in one place.
- 04
Send Message
Send text messages, files, or admin notifications to a group channel, enabling you to communicate updates and share information with your team or community in real-time.
- 05
Create Sendbird User
Registers a new user account in Sendbird so they can immediately start participating in channels and sending messages with your team or customers.
- 06
Update Sendbird User
Modify user details such as display names, profile images, account status, and custom metadata in your Sendbird communication platform.
Common questions about Sendbird automation
How do I automate Sendbird user bans without losing control?
Rills proposes the ban, you approve it before it fires. If AI flags a user for removal from a group channel, the action waits in your queue. Nothing ships until you swipe yes. You keep the veto on every moderation decision, even the ones that feel routine.
Can I get mobile approvals before Rills mutes a Sendbird user?
Yes. Every mute or ban Rills proposes shows up in your mobile approval queue. You review it from your phone, approve or reject, and only then does the action go through. No dashboard required, no action fires while you're away from your desk.
How do I automate adding members to a Sendbird group channel?
Rills watches for the conditions you define, then proposes an add-member action for your review. You see who is being added and to which channel before it happens. Approve it from your phone or let it sit until you're ready. The channel doesn't change until you say so.
Can Rills automatically delete Sendbird messages and wait for my approval?
Yes. Rills queues a delete-message action and holds it until you approve. Messages flagged by AI do not disappear until you've reviewed the proposal. This matters when a wrong deletion in a customer channel could cause confusion or a support ticket you didn't expect.
How do I automate Sendbird session token revocation safely?
Rills proposes revoking all session tokens for a user and puts it in your approval queue before anything changes. Revoking tokens is the kind of action you really want to review first, because the consequences for a real customer are immediate and hard to walk back.
How is Rills different from Zapier for Sendbird automation?
Zapier runs actions the moment conditions are met. Rills proposes the action and waits for your approval before it ships. For Sendbird operations like banning users, deleting messages, or revoking session tokens, that pause is the difference between a clean outcome and a support fire you're putting out at 11pm.
Does Rills support Sendbird channel management like listing members and operators?
Yes. Rills can list group channel members, check operator assignments, and retrieve channel counts by join status. These read operations feed into proposed actions, so you have the context you need when an approval lands in your queue and you're deciding whether to let it go through.
How much does Rills cost for Sendbird automation?
Approvals and workflow logic are free. You only pay when Rills takes a real action, like an AI call or an external operation such as banning a user or deleting a message. If you're reviewing and rejecting, you're not paying. The approval layer costs nothing.