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Persona

Reference

69 actions for Persona workflows.

01. Operations

Act on Persona from a workflow

Operations are the actions a workflow can take in Persona, grouped by category. Each lists its method, parameters, and a template you can drop it into.

Accounts

10 operations

Manage customer account profiles with full lifecycle support including creation, updates, consolidation, and tagging capabilities. Use these operations to maintain accurate customer records, organize accounts with custom tags, and perform searches across your account database during identity verification and customer management workflows.

Action★ Featured

Create an Account

PERSONA_CREATE_AN_ACCOUNT

Sets up a new account in Persona with customer information including name, email, phone, and address details. Use this to register new customers or contacts in your system.

7 input
Action★ Featured

List All Accounts

PERSONA_LIST_ALL_ACCOUNTS

Retrieve all accounts in your Persona system with optional filtering by reference ID or account type, helping you manage and organize your contact database.

9 input
Action★ Featured

Search Accounts

PERSONA_SEARCH_ACCOUNTS

Find specific customer or business accounts in Persona by filtering with flexible criteria like attributes, tags, or status. This helps you quickly locate the accounts you need to work with without manual searching.

7 input
Action★ Featured

Set Tags on Account

PERSONA_SET_TAGS

Organize and categorize your Persona account with custom tags to keep your customer records organized and easy to find. Tags replace all existing ones, making it simple to update your account organization system.

6 input
Action★ Featured

Update an Account

PERSONA_UPDATE_AN_ACCOUNT

Modify and keep your customer account information current in Persona, including contact details, addresses, and custom fields to maintain accurate records.

7 input
Action

Add Tag to Account

PERSONA_ADD_TAG_TO_ACCOUNT

Organize and categorize your customer accounts by applying labels or tags for better account management and segmentation. This helps you quickly identify and group accounts based on characteristics, status, or business needs.

6 input
Action

Consolidate Accounts

PERSONA_CONSOLIDATE_INTO_ACCOUNT

Merge multiple duplicate or related accounts into a single primary account, consolidating all data and activity into one unified record.

6 input
Action

Redact an Account

PERSONA_REDACT_AN_ACCOUNT

Permanently removes sensitive personal information from a Persona account to comply with privacy regulations and data protection laws. This action is irreversible and ensures compliance with requests to delete customer data.

6 input
Action

Remove Account Tag

PERSONA_REMOVE_ACCOUNT_TAG

Remove a tag from a customer account in Persona to keep your contact database organized and up-to-date. This helps you maintain accurate customer classifications and remove outdated categorizations.

6 input
Action

Retrieve an Account

PERSONA_RETRIEVE_AN_ACCOUNT

Fetch complete details of a specific account by its ID to access customer information, communication history, and account status in one request.

6 input

Cases

2 operations

Search and retrieve support or investigation cases associated with your verification processes. These operations help you locate specific cases and view all cases in your system when managing customer inquiries and compliance-related investigations.

Action

List All Cases

PERSONA_LIST_ALL_CASES

Retrieve all cases from your Persona system with optional filtering and pagination to organize and track your customer interactions and support tickets.

10 input
Action

Search Cases

PERSONA_SEARCH_CASES

Find specific customer cases or support tickets by applying filters and search criteria to quickly locate relevant issues. This helps you retrieve only the cases that match your current needs without manual searching.

6 input

Devices

1 operation

Access information about devices associated with your users and customers. Use this operation to retrieve device details when analyzing user behavior and managing multi-device verification scenarios.

Action

List All Devices

PERSONA_LIST_ALL_DEVICES

Retrieve all devices associated with a specific customer inquiry session to understand what devices they're using or asking about.

7 input

Documents

4 operations

Create, retrieve, and update generic document records in your system. These operations enable you to store and manage supporting documentation beyond standard identity documents during verification workflows.

Action

Create Generic Document

PERSONA_CREATE_DOCUMENT_GENERIC

Creates a new document record in your account or client inquiry, allowing you to organize and store different types of documents for reference and management.

5 input
Action

Retrieve a Document

PERSONA_RETRIEVE_DOCUMENT

Fetch the details and content of a specific document stored in Persona by providing its ID, allowing you to access previously saved files, records, or communications.

6 input
Action

Retrieve Generic Document

PERSONA_RETRIEVE_DOCUMENT_GENERIC

Fetches the details and content of a specific document by its ID, allowing you to access important files and information stored in your Persona system.

6 input
Action

Update Generic Document

PERSONA_UPDATE_DOCUMENT_GENERIC

Modify an existing document in Persona by updating its fields, files, or document type, enabling you to correct information or reorganize client records without creating duplicates.

7 input

Events

2 operations

Retrieve and track system events related to your verification processes and account activities. Use these operations to monitor workflow progression and audit verification actions across your account.

Action

List all Events

PERSONA_LIST_ALL_EVENTS

Retrieve all events from your Persona account, including support for filtering and pagination to help you access communication history and organization activity.

9 input
Action

Retrieve an Event

PERSONA_RETRIEVE_AN_EVENT

Fetch detailed information about a specific event that was logged in Persona, including its properties, timing, and associated data.

6 input

Imports

2 operations

Access and manage importer configurations used for bulk data integration into your system. These operations help you track and retrieve importers that process batch customer data and verification information.

Action

List all Importers

PERSONA_LIST_ALL_IMPORTERS

Retrieve a complete list of all data importers configured in your Persona account, including those for accounts, email lists, and other data sources. This helps you track and manage all active import operations in one place.

7 input
Action

Retrieve an Importer

PERSONA_RETRIEVE_AN_IMPORTER

Fetch detailed information about a specific import operation in Persona by its ID, including status, configuration, and results. Use this to track the progress of your data imports or troubleshoot import issues.

6 input

Inquiries

3 operations

Manage verification inquiries and their associated sessions within your workflow. Use these operations to track inquiry status, expire sessions when needed, and maintain oversight of all inquiry instances in your system.

Action★ Featured

List All Inquiries

PERSONA_LIST_ALL_INQUIRIES

Retrieve a complete list of all inquiries from your Persona account with optional filtering by status, account, or other criteria. This helps you manage and track customer communications in one place.

11 input
Action

Expire Inquiry Sessions

PERSONA_EXPIRE_INQUIRY_SESSIONS

Instantly terminate multiple inquiry sessions by providing their IDs, allowing you to close conversations and free up your capacity to handle new customer inquiries.

6 input
Action

List All Inquiry Sessions

PERSONA_LIST_ALL_INQUIRY_SESSIONS

Retrieve all your customer inquiry sessions in one place, with optional filtering to find specific conversations or track communication history.

7 input

Lists

30 operations

Build and maintain custom list items for identity verification criteria including names, phone numbers, email addresses, government IDs, and countries. These operations support both individual item creation and bulk imports, enabling you to establish comprehensive verification rule sets for your workflows.

Action

Archive a Geolocation List Item

PERSONA_ARCHIVE_A_GEOLOCATION_LIST_ITEM

Safely remove a geolocation entry from your active lists while keeping the historical record intact, allowing you to clean up your location data without permanent loss.

4 input
Action

Archive a Name List Item

PERSONA_ARCHIVE_A_NAME_LIST_ITEM

Removes a contact from your active name list by archiving it, keeping your contact database organized and up-to-date without permanent deletion.

1 input
Action

Archive Browser Fingerprint List Item

PERSONA_ARCHIVE_A_BROWSER_FINGERPRINT_LIST_ITEM

Marks a browser fingerprint list item as archived in Persona, allowing you to remove it from active use while preserving the historical record for compliance or future reference.

4 input
Action

Archive Country List Item

PERSONA_ARCHIVE_A_COUNTRY_LIST_ITEM

Mark a country list item as archived to remove it from active use without permanently deleting it. This helps keep your country lists organized and up-to-date.

6 input
Action

Archive Email Address List Item

PERSONA_ARCHIVE_EMAIL_ADDRESS_LIST_ITEM

Move an email address or domain from an active list to archived status, keeping your contact lists clean and organized without permanently deleting entries. This helps maintain list hygiene while preserving historical data for compliance or reference.

6 input
Action

Archive Government ID Number List Item

PERSONA_ARCHIVE_A_GOVERNMENT_ID_NUMBER_LIST_ITEM

Removes a government ID number from your active records by archiving it, keeping your documentation clean while maintaining historical records.

4 input
Action

Archive IP Address List Item

PERSONA_ARCHIVE_IP_ADDRESS_LIST_ITEM

Remove an IP address from your active monitoring list by archiving it, useful when that address is no longer relevant to your security or communication needs.

4 input
Action

Archive Phone Number List Item

PERSONA_ARCHIVE_PHONE_NUMBER_LIST_ITEM

Mark a phone number list item as archived in Persona to remove it from active use while preserving the data for future reference.

4 input
Action

Archive String List Item

PERSONA_ARCHIVE_STRING_LIST_ITEM

Mark a string list item as archived to remove it from active use without permanently deleting it, useful for maintaining clean records while preserving historical data. This keeps your lists organized and makes it easy to restore items if needed.

6 input
Action

Create Country List Item

PERSONA_CREATE_COUNTRY_LIST_ITEM

Add a country to your identity verification or compliance list in Persona, enabling you to manage which countries you accept or verify for your business operations.

6 input
Action

Create Email Address List Item

PERSONA_CREATE_EMAIL_ADDRESS_LIST_ITEM

Add email addresses to watchlists or blocklists in Persona to manage communications and filter contacts based on your business needs. This helps you organize and control which emails you actively monitor or want to exclude.

6 input
Action

Create Government ID Number List Item

PERSONA_CREATE_GOVERNMENT_ID_NUMBER_LIST_ITEM

Add government ID numbers like SSNs, passports, or driver's licenses to monitoring lists for compliance and risk management purposes.

1 input
Action

Create IP Address List Item

PERSONA_CREATE_AN_IP_ADDRESS_LIST_ITEM

Add IP addresses to your identity verification watchlists or allowlists to control which devices or locations can access your services or complete verification processes.

5 input
Action

Create Name List Item

PERSONA_CREATE_NAME_LIST_ITEM

Add a person's name to a specific list in Persona for verification, monitoring, or organizational purposes. This helps you maintain organized records of contacts or individuals relevant to your business needs.

4 input
Action

Create Phone Number List Item

PERSONA_CREATE_PHONE_NUMBER_LIST_ITEM

Adds a phone number to a designated list in Persona for organizing and tracking contact information. Use this when you need to build contact lists for outreach, verification, or customer segmentation purposes.

4 input
Action

Create String List Item

PERSONA_CREATE_STRING_LIST_ITEM

Add new text values to existing lists in Persona for filtering, matching, or organizing data used in your communication workflows.

5 input
Action

Import Email Address Lists

PERSONA_IMPORT_EMAIL_ADDRESS_LISTS

Bulk upload email addresses from a CSV file into a list for identity verification or organizational purposes. This streamlines the process of managing large groups of email contacts without manual entry.

3 input
Action

Import IP Address Lists

PERSONA_IMPORT_IP_ADDRESS_LISTS

Bulk upload IPv4 or IPv6 addresses into your Persona IP address lists for managing network security, access control, and communication filtering across your organization.

4 input
Action

Import Name Lists

PERSONA_IMPORT_NAME_LISTS

Import multiple names into Persona for identity verification and customer validation purposes. Streamline the process of adding large groups of names to your existing name lists.

1 input
Action

Import Phone Number Lists

PERSONA_IMPORT_PHONE_NUMBER_LISTS

Bulk upload phone numbers in E.164 format to your existing contact lists in Persona for organizing and managing communication outreach.

4 input
Action

List All Lists

PERSONA_LIST_ALL_LISTS

Retrieve all lists from your Persona account to view your complete collection of audience segments, contact groups, or distribution lists in one place.

8 input
Action

Retrieve a Country List Item

PERSONA_RETRIEVE_A_COUNTRY_LIST_ITEM

Fetches details about a specific country from your Persona database, allowing you to access stored information like country codes, names, or custom attributes associated with that country record.

6 input
Action

Retrieve a Geolocation List Item

PERSONA_RETRIEVE_A_GEOLOCATION_LIST_ITEM

Fetch detailed information about a specific location entry stored in your geolocation list, such as coordinates, address, or associated metadata. This helps you access and verify location data you've previously saved for your customers or operational sites.

6 input
Action

Retrieve a Name List Item

PERSONA_RETRIEVE_A_NAME_LIST_ITEM

Fetch detailed information about a specific contact or entry from your Persona name list, including names, status, and match data to verify or review individual records.

6 input
Action

Retrieve a String List Item

PERSONA_RETRIEVE_A_STRING_LIST_ITEM

Fetches a specific item from your Persona string list using its ID, allowing you to retrieve stored information when needed. This is useful when you need to access individual contact details, preferences, or other list items for your outreach or communication activities.

6 input
Action

Retrieve Browser Fingerprint List Item

PERSONA_RETRIEVE_BROWSER_FINGERPRINT_LIST_ITEM

Fetch detailed information about a specific browser fingerprint profile stored in your Persona system to verify user identity or investigate suspicious account activity.

6 input
Action

Retrieve Email Address List Item

PERSONA_RETRIEVE_EMAIL_ADDRESS_LIST_ITEM

Retrieves detailed information about a specific email address in your contact list, including its status, validation state, and engagement metrics.

6 input
Action

Retrieve Government ID Number List Item

PERSONA_RETRIEVE_GOVERNMENT_ID_NUMBER_LIST_ITEM

Fetch detailed information about a specific government ID number entry in your Persona system, including its classification, verification status, and tracking metrics. Use this to verify individual ID records and monitor their activity history.

6 input
Action

Retrieve IP Address List Item

PERSONA_RETRIEVE_AN_IP_ADDRESS_LIST_ITEM

Fetch detailed information about a specific IP address from your Persona list, including its status, how many times it matched, and when it was added or updated.

6 input
Action

Retrieve Phone Number List Item

PERSONA_RETRIEVE_PHONE_NUMBER_LIST_ITEM

Fetches details of a specific phone number from your Persona list, enabling you to verify contact information or check fraud history for a particular entry.

6 input

Logs

2 operations

Monitor and audit API activity through detailed logs of all system interactions. Use these operations to track request histories, investigate errors, and maintain compliance records for your verification integrations.

Action

List All API Logs

PERSONA_LIST_ALL_API_LOGS

Retrieve a complete history of API requests made to your Persona account, including details like request status, response codes, and timestamps to track system activity and troubleshoot integration issues.

7 input
Action

Retrieve an API Log

PERSONA_RETRIEVE_API_LOG

Fetch details of a specific API request or response that was logged in Persona to review transaction history, troubleshoot integration issues, or audit communication records.

6 input

Reports

1 operation

Access generated reports on your verification and identity management activities. Use this operation to retrieve analytics and insights about your system's performance and usage.

Action

List All Reports

PERSONA_LIST_ALL_REPORTS

Retrieve all reports from your Persona account with optional filtering and pagination to manage adverse media, watchlist, profile, and verification reports in one place.

9 input

Settings

1 operation

View and manage your account settings and rate limits. Use this operation to monitor API quota consumption and adjust rate limit configurations as needed.

Action

List All Rate Limits

PERSONA_LIST_ALL_RATE_LIMITS

Retrieve current rate limit information for your API usage to understand your API quota and usage constraints. Use this to monitor how much capacity you have remaining before hitting limits.

3 input

Transactions

1 operation

Track and retrieve transaction records related to your verification activities. Use this operation to view the complete history of verification events and charges associated with your account.

Action

List All Transactions

PERSONA_LIST_ALL_TRANSACTIONS

Retrieve all transactions from your Persona account with optional filtering to track payments, transfers, and financial activity across your organization.

7 input

Webhooks

9 operations

Configure webhooks to receive real-time event notifications from your verification workflows. These operations enable you to create, manage, and maintain webhook endpoints that trigger automated responses to verification events and system activities.

Action★ Featured

Create Webhook

PERSONA_CREATE_WEBHOOK

Set up real-time notifications that automatically send updates to your application whenever specific events occur in your Persona account, enabling automated workflows and instant alerts.

15 input
Action★ Featured

List All Webhooks

PERSONA_LIST_ALL_WEBHOOKS

Retrieve all webhooks configured for your Persona account to see what automated integrations and event notifications are currently active. This helps you manage and monitor real-time data synchronization with external tools and services.

7 input
Action

Archive a webhook

PERSONA_ARCHIVE_A_WEBHOOK

Deactivate a webhook while preserving its history and configuration for future reference, without permanently deleting it.

6 input
Action

Clone Webhook

PERSONA_CLONE_WEBHOOK

Duplicate an existing webhook configuration with all its original settings, allowing you to quickly replicate event notifications across different environments or workflows without manual setup.

5 input
Action

Disable Webhook

PERSONA_DISABLE_WEBHOOK

Temporarily stop a webhook from receiving events while keeping its configuration intact, allowing you to pause integrations without losing setup details.

6 input
Action

Enable Webhook

PERSONA_ENABLE_WEBHOOK

Activates a webhook in Persona to start receiving real-time notifications and automated updates for your business events. Use this when you need to resume receiving webhooks after they've been disabled.

5 input
Action

Retrieve a Webhook

PERSONA_RETRIEVE_A_WEBHOOK

Fetch detailed information about a specific webhook configuration to review its settings, URL, and event triggers. This helps you verify webhook setup and troubleshoot integration issues without navigating through your dashboard.

6 input
Action

Rotate Webhook Secret

PERSONA_ROTATE_WEBHOOK_SECRET

Generate a new secret key for your webhook to enhance security and verify webhook signatures from Persona, with an optional transition period to keep the old secret working during the rotation.

7 input
Action

Update a Webhook

PERSONA_UPDATE_A_WEBHOOK

Modify your webhook settings to change the destination URL, event types, or other configuration details without losing your existing webhook setup.

16 input

Workflows

1 operation

Monitor the execution and progress of your verification workflows. Use this operation to track workflow runs and analyze their status throughout your identity verification process.

Action

List all Workflow Runs

PERSONA_LIST_ALL_WORKFLOW_RUNS

Retrieve a complete list of all workflow executions in Persona with optional filtering by workflow, inquiry, account, or session, helping you track automation progress and performance.

11 input
What now

Use Persona in a workflow

Drop a trigger and an action into a template; approve from your phone; the workflow runs.