Paddle Integration & Payment Workflow Automation
Run Paddle on autopilot. Keep the veto.
87 actions56 triggers
Paddle fires billing events and your subscriptions, refunds, and pricing changes move without you seeing them first. Rills queues every proposed action so you approve before anything ships.
Interactive. No signup. 14 days free · approvals always free.
Most automation fires first, asks later. Rills shows you the change before it ships.
Every consequential payments action from Paddle arrives on your phone first. Approve in seconds. Decline without explaining yourself. Workflows wait, paused at zero cost, until you decide.
Queue 3
Create refund adjustment for 8 disputed transactions?
8 transactions flagged · adjustment.created events in last 6h
Same charge amount across all 8: possible duplicate-billing pattern
No prior refund on these customer accounts this billing cycle
Free to wait. Free to think.
Approvals and logic don't cost a credit. Pause a workflow for three hours or three weeks. The price is the same: zero. You only pay when something real happens: an AI call, an outbound action.
Approve from your phone in five seconds.
Swipe right when you're sure. Decline when you're not. Between meetings, mid-coffee, on the train. No dashboard to babysit, no inbox triage, no 3am stomach-drop wondering what shipped while you slept.
Routine cases graduate themselves.
Every approval feeds a confidence score for that exact workflow shape. The obvious cases (the ones you've green-lit fifty times) start running on their own. The judgment calls still come to you.
About Paddle automation
Billing events in Paddle pile up without warning: a duplicate adjustment gets created, a paused subscription resumes for the wrong customer, a new price goes live on a product you hadn't finished reviewing. Paddle automation moves fast, and the mistakes show up in support tickets, not dashboards.
When Paddle runs unsupervised
The payments category is one of the few places where a single automated action can trigger a refund, a charge, or a customer-visible change you can't quietly undo. Unchecked, the events below go out without a second pair of eyes.
- adjustment.created fires and a refund posts to a customer account before you've confirmed whether the original charge was actually an error.
- customer.updated ships a business record change that overwrites tax or billing details you still needed to verify.
- A resume-subscription operation runs on a paused account the customer deliberately stopped, and the charge hits before you'd seen the support note.
- A price update goes live on an active product while existing subscribers are mid-billing-cycle, breaking the rate they expected.
- A new report generates and surfaces transaction data that triggers a downstream action before you've validated the numbers.
What Rills does inside Paddle
Rills watches your Paddle triggers, including address.created, customer.created, and adjustment.updated, and surfaces a proposed action for each event before anything executes. When a refund adjustment needs creating or a trialing subscription is ready to activate, Rills drafts the action and holds it so you can approve Paddle changes on your own schedule.
The adjustment still goes out; you just see it first.
When Paddle events should and shouldn't act on their own
Not every Paddle event carries the same risk. Some are routine enough to graduate to autonomous once Rills has seen the pattern a dozen times. Others should always wait for a human, no matter how familiar they look.
- address.created: low-stakes record creation with no billing consequence; routine enough to run autonomously after a few approvals.
- client_token.created: token issuance with no immediate charge attached; a reasonable candidate for autonomous action once the pattern is established.
- api_key.expiring: informational signal only; safe to route to a notification workflow without a manual gate.
- adjustment.created: a refund or credit is about to move money; always hold for approval regardless of confidence score.
- customer.updated: billing address or tax data is changing on a live account; the downstream consequences are too varied to approve in bulk.
- business.updated: entity-level data tied to invoicing and compliance; one wrong update can affect multiple transactions and should never ship unseen.
What wakes Rills up in Paddle
When these events fire, Rills proposes the next move and waits for your call.
Customer Created
Fires when a new customer is created
Discount Created
Fires when a new discount is created
Payout Paid
Fires when a payout is paid to your bank account
Product Created
Fires when a new product is created
Subscription Activated
Fires when a subscription becomes active after trial or payment
Subscription Canceled
Fires when a subscription is canceled
What Rills can do in Paddle
6 of 87 actions across reads, writes, and updates.
- 01
List all customers
Retrieve all your customers with filtering and search capabilities to view who's purchasing from you. Use this to maintain an up-to-date customer directory, find specific customers by email or name, and identify active versus archived accounts.
- 02
Create a new discount
Create a percentage or flat-amount discount code that customers can use at checkout or apply programmatically to transactions and subscriptions. Set expiration dates, usage limits, and product restrictions to control when and how the discount is redeemed.
- 03
Create a new product
Create a new product in your Paddle catalog to start selling something. Products form the foundation of your pricing structure and can be paired with multiple price points for subscriptions or one-time sales.
- 04
List all products
Retrieve all your products from Paddle to view what you're selling and their current status. Use this to keep your product catalog synchronized across your business systems and website.
- 05
Cancel a subscription
Stop a customer's subscription either immediately or at the end of their current billing period, allowing you to handle cancellation requests and manage customer churn.
- 06
List all subscriptions
Retrieve all your subscriptions with filtering options to monitor recurring billing relationships and customer subscription status. Use this to track active subscribers, identify at-risk customers, and understand your subscription business metrics.
Common questions about Paddle automation
How do I automate Paddle refunds without letting AI act on its own?
Rills watches your Paddle adjustment events and proposes the refund action before anything posts. You approve or reject from your phone. Nothing goes back to the customer until you say so. Approvals and workflow logic are free; you only pay when the action actually runs.
Can I get mobile approvals before Paddle subscription changes go through?
Yes. When Rills detects a trigger like a paused subscription ready to resume, it queues the proposed action and sends it to your mobile approval queue. You review it from your phone and decide. The action waits for your call, no matter where you are.
How do I automate Paddle discount and pricing updates without breaking things?
Rills proposes the price or discount change based on your workflow rules, then holds it for your approval before it updates in Paddle. If the proposed change looks wrong, you reject it. Nothing ships until you confirm it looks right.
Can I automate Paddle customer and address management as my catalog grows?
Rills can propose updates to customer business records and address data when the right Paddle events fire. You review the queued proposals and approve the ones that make sense. Routine updates can graduate to autonomous over time as confidence scoring learns your patterns.
How is Rills different from Zapier for Paddle automation?
Zapier executes the action the moment the trigger fires. Rills proposes the action and waits for your approval before anything touches your Paddle data or goes to a customer. If you have ever had an automation fire off a refund or a price change before you knew it happened, that is the difference.
Why use Rills instead of Make for Paddle workflows?
Make builds execution pipelines that run without asking you. Rills builds a decision layer on top of your Paddle events so you keep the veto on every action that matters. You are not watching a dashboard; you are reviewing proposed actions from your phone and deciding what ships.
Does Rills support Paddle webhook events like adjustments and address changes?
Yes. Rills works with Paddle events including adjustment.created, adjustment.updated, address.created, address.updated, business.created, business.updated, and more. When those events fire, Rills can trigger a proposed action and queue it for your review before anything runs.
How much does Rills cost for Paddle automation?
Approvals and all workflow logic are free. You only pay for real actions, meaning AI calls and external API work that actually execute. If you review a proposed Paddle refund and reject it, that costs nothing. You pay only when an action goes through.