Create Accounts
NUTSHELL_CREATE_ACCOUNTSAdd new company accounts to your Nutshell CRM with essential contact information like name, phone, email, or website details.
Nutshell
78 actions for Nutshell workflows.
Operations are the actions a workflow can take in Nutshell, grouped by category. Each lists its method, parameters, and a template you can drop it into.
Manage company accounts in your CRM system, including creating, updating, and retrieving account records. Use these operations to maintain account data, apply custom fields, and organize accounts by type within your workflow automation.
Create Accounts
NUTSHELL_CREATE_ACCOUNTSAdd new company accounts to your Nutshell CRM with essential contact information like name, phone, email, or website details.
List Accounts
NUTSHELL_LIST_ACCOUNTS_LIST_ITEMSRetrieves all accounts from your Nutshell CRM with optional filtering and sorting capabilities, allowing you to access your complete customer database on demand.
Create Custom Field for Accounts
NUTSHELL_CREATE_ACCOUNTS_CUSTOMFIELDSAdd custom fields to your company accounts in Nutshell to track information specific to your business needs, such as industry details, partnership status, or budget limits.
Delete Account
NUTSHELL_DELETE_ACCOUNTPermanently removes an account from your Nutshell CRM, which is useful when you need to clean up your customer database or end a business relationship. This action cannot be reversed, so use it carefully when you're certain the account should be deleted.
Edit Nutshell Account
NUTSHELL_EDIT_ACCOUNTUpdate account information in your CRM such as company name, description, tags, contact details, or associations. This keeps your customer records current and organized without manually navigating your CRM interface.
Get Account
NUTSHELL_GET_ACCOUNTRetrieve detailed information about a specific customer account in Nutshell, including contact details, company information, and account history. This helps you quickly access customer data without navigating the platform manually.
Get Account Custom Fields
NUTSHELL_GET_ACCOUNTS_CUSTOMFIELDSRetrieve all custom field definitions and values for a specific account in Nutshell, allowing you to access account-specific data that extends beyond standard fields.
List Account Custom Field Attributes
NUTSHELL_LIST_ACCOUNTS_CUSTOMFIELD_ATTRIBUTESRetrieve all custom fields available for account records in your Nutshell CRM, including their names, types, and configuration details. Use this to understand what account data you can track and manage within your CRM system.
List Account Fields
NUTSHELL_LIST_ACCOUNTS_FIELDSRetrieves all available custom and standard fields for account records in Nutshell, including their data types and configurations. Use this to understand what account information you can store and manage in your CRM.
List Account Types
NUTSHELL_LIST_ACCOUNTTYPESRetrieve all available account types configured in your Nutshell CRM system. Use this to understand what account classification options are available for organizing and categorizing your contacts.
Undelete Account
NUTSHELL_UNDELETE_ACCOUNTSRestore a previously deleted account in your CRM system, bringing back all associated account information and contact history. Use this when you need to reactivate a customer relationship that was accidentally removed or is returning to do business.
Update Account with JSON Patch
NUTSHELL_UPDATE_ACCOUNTSModify specific fields in a Nutshell account record using targeted updates without changing the entire record. Use this to keep account details like names, descriptions, and relationships current as your business evolves.
Track and retrieve activities related to contacts and accounts throughout your sales process. These operations let you log activity types, create new activity records, and monitor engagement history for better visibility into customer interactions.
Create Activities
NUTSHELL_CREATE_ACTIVITIESLog phone calls, meetings, emails, and notes in your CRM to maintain a complete activity history with your contacts and leads. Use this to track customer interactions and keep your team aligned on relationship progress.
Get Activity
NUTSHELL_GET_ACTIVITIESRetrieve detailed information about a specific activity in your Nutshell CRM, such as calls, emails, meetings, or tasks associated with your contacts and deals.
List Activities
NUTSHELL_LIST_ACTIVITIESRetrieve all activities from your Nutshell CRM with optional filtering by participants, status, or date range to track customer interactions and follow-ups.
List Activity Types
NUTSHELL_LIST_ACTIVITYTYPESRetrieve all activity types available in your Nutshell CRM system to understand what types of customer interactions you can track and log.
Access competitive intelligence data and mapping information relevant to your accounts. Use these operations to view competitor details and understand competitive positioning within your deals and market analysis workflows.
List Competitor Maps
NUTSHELL_LIST_COMPETITORMAPSRetrieve all competitor mappings associated with your leads to understand which competitors are engaged in each deal. This helps you track competitive threats and adjust your sales strategy accordingly.
List Competitors
NUTSHELL_LIST_COMPETITORSRetrieve a list of all competitors tracked in your Nutshell CRM or search for specific competitors by name to stay informed about your competitive landscape.
Retrieve foundational system settings and metadata for your Nutshell instance, including editions, industries, territories, and filter definitions. Reference these operations during setup and to ensure your automation respects your organization's configured structure.
List Editions
NUTSHELL_LIST_EDITIONSRetrieve all available editions from your Nutshell CRM account to understand pricing tiers and feature sets. Use this when evaluating which edition matches your business needs or managing multiple team editions.
List Filters
NUTSHELL_LIST_FILTERSRetrieve all saved filters from your Nutshell CRM to quickly access pre-configured views and segments for leads, contacts, and accounts. This helps you reuse filtering logic across reports and data lists without manually recreating filters each time.
List Industries
NUTSHELL_LIST_INDUSTRIESRetrieve all available industry classifications from your Nutshell CRM to understand what options are available for categorizing your contacts and accounts.
List Markets
NUTSHELL_LIST_MARKETSRetrieve all available markets from your Nutshell CRM system to view market details and currency information for your sales operations.
List Territories
NUTSHELL_LIST_TERRITORIESRetrieve all territories configured in your Nutshell CRM to view your sales regions and get territory identifiers for assigning leads or organizing your team.
Create, manage, and retrieve individual contact records associated with accounts in your CRM. Use these operations to maintain contact details, apply custom fields, update contact information, and organize your contact database for targeted communications.
Create Contacts
NUTSHELL_CREATE_CONTACTSAdd new contacts to your Nutshell CRM with email, phone, or other identifying information so you can track and manage relationships with prospects and customers.
List Contacts
NUTSHELL_LIST_CONTACTSRetrieve your contacts from Nutshell CRM with filtering and search capabilities to find specific people in your database. Use this when you need to access contact information for outreach, reporting, or workflow automation.
Delete Contact
NUTSHELL_DELETE_CONTACTSRemove a contact from your Nutshell CRM when you no longer need to maintain their information, such as when a prospect is no longer interested or a business relationship ends.
Get Contact
NUTSHELL_GET_CONTACTSRetrieve detailed information about a specific contact from your Nutshell CRM by their ID, including their contact details, communication history, and associated data.
Get Contact Custom Fields
NUTSHELL_GET_CONTACTS_CUSTOMFIELDSRetrieve custom field definitions and values for a specific contact in Nutshell, allowing you to view all personalized data attributes stored for that contact.
List Contact Custom Field Attributes
NUTSHELL_LIST_CONTACTS_CUSTOMFIELD_ATTRIBUTESRetrieve all custom field attributes available for contacts in your Nutshell CRM, allowing you to see which custom fields you can use to store and organize contact information.
List Contact Fields
NUTSHELL_LIST_CONTACTS_FIELDSRetrieve all available contact fields in Nutshell to understand what data attributes you can store and manage for each contact record.
List Contacts
NUTSHELL_LIST_CONTACTS_LIST_ITEMSRetrieve all contacts from your Nutshell CRM with optional filtering and sorting capabilities. Use this to access your contact database for analysis, reporting, or integration with other business tools.
Undelete Contact
NUTSHELL_UNDELETE_CONTACTSRestore a previously deleted contact in Nutshell CRM to regain access to their information and communication history. Use this when you accidentally delete a contact or need to reactivate a relationship with a past customer.
Update Nutshell Contact
NUTSHELL_UPDATE_CONTACTSModify specific details of an existing contact in your CRM, including name, description, custom fields, and relationships to other entities.
Access event records and track event history within your CRM system. These operations help you retrieve scheduled events and deleted event data for reporting and compliance purposes in your automation workflows.
List Deleted Events
NUTSHELL_LIST_DELETED_EVENTSRetrieve a feed of deleted events from your Nutshell CRM to track which contacts, deals, or other records have been removed and when they were deleted.
List Events
NUTSHELL_LIST_EVENTSRetrieve a list of events from your Nutshell CRM to track customer interactions, activity history, and team actions. Useful for staying updated on what's happening with your contacts and deals.
Retrieve form configurations from your Nutshell instance to understand data collection touchpoints. Use this operation to reference available forms when routing submissions or triggering workflows based on form data.
List Forms
NUTSHELL_LIST_FORMSRetrieve all available forms from your Nutshell CRM account to view, manage, or integrate your lead capture forms.
Access invoice records associated with your accounts and deals. Use this operation to retrieve invoice information for financial tracking and reporting within your workflow automation processes.
List Invoices
NUTSHELL_LIST_INVOICESRetrieve a list of invoices from your Nutshell CRM with optional filtering by lead, date range, and pagination to track billing activity and financial records.
Manage the complete lead lifecycle from creation through conversion, including status updates and pipeline management. These operations enable you to create leads, track custom fields, reopen leads, and monitor lead progression through your sales process.
Create Lead
NUTSHELL_CREATE_LEADSAdd a new lead to your Nutshell CRM with essential contact information and optional custom details. Use this to quickly capture and organize new prospects in your sales pipeline.
List Leads
NUTSHELL_LIST_LEADSRetrieve and view multiple leads from your Nutshell CRM database with the ability to filter, search, and organize results to find specific prospects.
Update Lead
NUTSHELL_UPDATE_LEADSModify specific lead information in Nutshell CRM, such as contact details, status, or custom fields, without affecting other lead data.
Create Custom Field for Leads
NUTSHELL_CREATE_LEADS_CUSTOMFIELDAdd custom fields to your lead records in Nutshell to track information specific to your business needs, such as referral sources, lead scores, or industry type.
Delete Lead
NUTSHELL_DELETE_LEADSRemove a lead from your Nutshell CRM when it's no longer relevant or a duplicate. Nutshell safely soft-deletes leads so you can recover them if needed.
Get Lead
NUTSHELL_GET_LEADSRetrieve detailed information about a specific lead in your Nutshell CRM by ID. Use this when you need to access a lead's contact details, interaction history, or status to follow up or make business decisions.
Get Lead's Custom Fields
NUTSHELL_GET_LEADS_CUSTOMFIELDSRetrieve all custom field data associated with a specific lead in Nutshell CRM, allowing you to access lead-specific information stored in your custom fields.
Get Leads Report
NUTSHELL_LIST_LEADS_REPORTGenerate analytics and reports on your leads in Nutshell CRM, including sales performance, pipeline status, new lead activity, and forecasts with optional filtering by date ranges and segments.
List Lead Custom Field Attributes
NUTSHELL_LIST_LEADS_CUSTOMFIELD_ATTRIBUTESRetrieves all custom field definitions and configurations available for leads in your Nutshell CRM, helping you understand what data fields you can track and manage for your leads.
List Lead Fields
NUTSHELL_LIST_LEADS_FIELDSRetrieve all available fields and their properties for lead records in Nutshell to understand what data you can capture and work with. Useful for planning your lead management strategy and ensuring you're collecting the right customer information.
List Leads
NUTSHELL_LIST_LEADS_LIST_ITEMSRetrieve all leads from your Nutshell CRM with optional filtering and sorting capabilities, allowing you to access your prospect database on demand.
Reopen Lead
NUTSHELL_REOPEN_LEADSReopen a lead that was previously closed or marked as won, allowing you to re-engage with prospects or customers who are relevant again. This is useful when deals fall through, customers want to revisit opportunities, or leads need further follow-up.
Undelete Lead
NUTSHELL_UNDELETE_LEADSRestore a lead that was previously deleted from your Nutshell CRM, bringing back all associated contact information and history so you can continue working with that prospect.
Update Lead Status
NUTSHELL_UPDATE_STATUS_LEADSMove leads through your sales pipeline by updating their status to reflect where they stand in your sales process, such as marking them as won, lost, or any custom outcome stage you've defined.
Watch Lead
NUTSHELL_WATCH_LEADSMonitor a lead in Nutshell CRM to receive real-time updates and notifications about their activity and status changes.
Create and manage notes attached to records throughout your CRM for collaboration and documentation. Use these operations to add notes, retrieve note history, and maintain communication records for accounts, contacts, and deals.
Create Notes
NUTSHELL_CREATE_NOTESAttach notes to contacts, leads, accounts, or other entities in your Nutshell CRM to keep important context and communication history organized in one place.
Delete Note
NUTSHELL_DELETE_NOTESPermanently remove notes from Nutshell CRM when they're no longer needed or contain outdated information. This helps keep your customer records clean and organized by removing clutter from deal and contact histories.
Get Note
NUTSHELL_GET_NOTESRetrieve a specific note from your Nutshell CRM to access stored details, context, or follow-up information about a customer interaction or deal.
List Notes
NUTSHELL_LIST_NOTESRetrieve a list of notes from your Nutshell CRM, with optional filtering and pagination to manage large volumes of customer interactions and follow-ups.
Undelete Note
NUTSHELL_UNDELETE_NOTESRestore a previously deleted note in your Nutshell CRM so you don't lose important customer interaction details. This is useful when notes are accidentally removed or you need to recover important information.
Navigate your sales pipeline structure including pipelines, stages, and lead outcomes. These operations let you retrieve pipeline definitions, move leads between stages, and understand the structure governing your sales process flows.
List Lead Outcomes
NUTSHELL_LIST_OUTCOMESRetrieve all available lead outcome options from your Nutshell CRM to understand what statuses or results you can assign to leads in your pipeline.
List Lead Stages
NUTSHELL_LIST_LEADS_STAGESRetrieves all workflow stages associated with a specific lead in your Nutshell CRM, helping you track where each prospect stands in your sales pipeline. Use this to understand the complete journey of a lead from initial contact through conversion.
List Pipelines
NUTSHELL_LIST_STAGESETSRetrieve all sales pipelines from your Nutshell CRM to see your available sales stages and manage leads across different pipeline workflows.
List Stages
NUTSHELL_LIST_STAGESRetrieves all available sales pipeline stages from your Nutshell CRM, allowing you to understand your sales process workflow and reference stage IDs for lead management tasks.
Set Lead Pipeline
NUTSHELL_SET_PIPELINE_LEADSAssign a lead to a specific sales pipeline in Nutshell CRM to organize prospects according to your sales process and track their progress through different stages.
Access product catalogs, categories, and mapping information for your business. Use these operations to retrieve available products and their relationships to accounts when managing deals and product-based workflows.
Delete Product Map
NUTSHELL_DELETE_PRODUCTMAPSRemove a product from a lead's record when it's no longer relevant or was added by mistake, with permanent deletion of that association.
Get Product Category
NUTSHELL_GET_PRODUCTCATEGORIESRetrieves detailed information about a specific product category from your Nutshell CRM, including its properties and settings. Use this when you need to verify category details or access category information for reporting or integration purposes.
List Product Categories
NUTSHELL_LIST_PRODUCTCATEGORIESRetrieve all product categories configured in your Nutshell CRM to view your complete product taxonomy and organization structure.
List Product Maps
NUTSHELL_LIST_PRODUCTMAPSRetrieves the list of product mappings in your Nutshell CRM, showing which products are associated with leads and deals. This helps you understand your product portfolio and track product-customer relationships.
List Products
NUTSHELL_LIST_PRODUCTSRetrieve your product catalog from Nutshell CRM with optional filtering by name or SKU to quickly access inventory details. Useful for finding specific products or reviewing your complete product lineup.
Retrieve quote records associated with your deals and accounts. Use this operation to access quote data for financial proposals and deal tracking within your automation workflows.
List Quotes
NUTSHELL_LIST_QUOTESRetrieve a list of quotes from your Nutshell CRM with optional filtering by lead, date range, and pagination to track all your sales proposals in one place.
Manage the origins and channels through which leads and contacts enter your CRM system. Use these operations to create, track, and organize lead sources for attribution and reporting in your sales workflows.
Create Sources
NUTSHELL_CREATE_SOURCESCreate new lead sources in Nutshell CRM to track and categorize where your leads originate, helping you understand which marketing channels and strategies are most effective.
List Sources
NUTSHELL_LIST_SOURCESRetrieve all available lead sources from your Nutshell CRM to understand where your contacts are coming from and manage lead attribution.
Undelete Source
NUTSHELL_UNDELETE_SOURCESRestore a previously deleted lead source in your Nutshell CRM, allowing you to reactivate tracking channels that were accidentally removed or are needed again.
Create, update, and manage tasks assigned to your team members. Use these operations to control task workflows, track completion, and ensure timely follow-up on sales and customer service activities.
Delete Task
NUTSHELL_DELETE_TASKSRemove a task from your Nutshell CRM when it's no longer needed or completed. Deleted tasks are soft-deleted, meaning you can recover them if necessary.
Get Task
NUTSHELL_GET_TASKSRetrieve detailed information about a specific task in your Nutshell CRM, including status, due dates, and assigned details.
Update Task with JSON Patch
NUTSHELL_UPDATE_TASKSModify task details in Nutshell such as titles, descriptions, and due dates using standard JSON Patch format. Ideal for automating task updates triggered by other business events or workflows.
Retrieve information about users in your Nutshell instance for assignment and visibility purposes. Use this operation to identify available team members when assigning tasks, accounts, or leads in your workflows.
List Users
NUTSHELL_LIST_USERSRetrieve all users currently set up in your Nutshell CRM account to manage team access and understand who has data visibility across your organization.
Drop a trigger and an action into a template; approve from your phone; the workflow runs.