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Folk

Reference

23 actions for Folk workflows.

01. Operations

Act on Folk from a workflow

Operations are the actions a workflow can take in Folk, grouped by category. Each lists its method, parameters, and a template you can drop it into.

Companies

5 operations

Manage your organization's company records by creating new entries, retrieving existing company details, updating information, and removing records as needed. Use these operations to keep your company database synchronized with other tools in your workflow automation.

Action★ Featured

Create Company

FOLK_CREATE_COMPANY

Creates a new company record in Folk with essential details like name, industry, and contact information. This helps you build and organize your business contacts and customer database in one centralized place.

13 input
Action★ Featured

List Companies

FOLK_LIST_COMPANIES

Retrieve a paginated list of companies in your workspace with optional filtering capabilities. Use this to view all your contacts, find specific organizations, or get an overview of your customer base.

4 input
Action

Delete Company

FOLK_DELETE_COMPANY

Permanently removes a company record from your workspace. Use this when you need to clean up duplicate entries, outdated company information, or records that are no longer relevant to your business.

1 input
Action

Get Company

FOLK_GET_COMPANY

Retrieve detailed information about a specific company in your CRM by looking up its ID, allowing you to access company profiles, contact details, and business data whenever needed.

1 input
Action

Update Company

FOLK_UPDATE_COMPANY

Modify company details in your workspace by updating fields like name, industry, location, or contact information. This helps keep your customer database current without affecting other stored information.

9 input

Contacts

5 operations

Handle individual contact management throughout your CRM by creating new people records, viewing contact details, updating information, and deleting entries. These operations enable you to maintain an accurate and current contact database as part of your automated workflows.

Action★ Featured

Create Person

FOLK_CREATE_PERSON

Adds a new contact to your Folk CRM with details like name, email, phone, and custom information. This helps you organize and track people important to your business in one centralized database.

6 input
Action★ Featured

List People

FOLK_LIST_PEOPLE

Retrieve and browse through all contacts stored in your workspace, with the ability to paginate through large contact lists. Use this to access your complete contact database for review, export, or integration with other tools.

4 input
Action★ Featured

Update Person

FOLK_UPDATE_PERSON

Modify contact details and information for an existing person in your CRM workspace, such as updating their job title, email, or company affiliation.

14 input
Action

Delete Person

FOLK_DELETE_PERSON

Permanently removes a person record from your workspace. Use this when a contact needs to be deleted from your CRM system.

1 input
Action

Get Person

FOLK_GET_PERSON

Retrieve complete profile information for a specific person in your Folk CRM using their unique ID. This is useful when you need to access detailed contact or customer data quickly.

1 input

Groups

2 operations

Organize and retrieve information about contact groupings and their custom field configurations within Folk. Use these operations to understand your group structure and access field definitions for segmentation and filtering purposes.

Action

List Group Custom Fields

FOLK_LIST_GROUP_CUSTOM_FIELDS

Retrieve all custom fields configured for a specific group and entity type to understand what additional data you can capture or manage for that group.

4 input
Action

List Groups

FOLK_LIST_GROUPS

Retrieve all groups in your workspace to organize and manage team structures or customer segments. This helps you understand how your contacts are categorized and segmented across your CRM.

2 input

Notes

5 operations

Capture and manage notes attached to contacts or companies by creating new entries, retrieving specific notes, updating content, and deleting records. These operations help you maintain contextual information and communication history throughout your automated processes.

Action★ Featured

Create Note

FOLK_CREATE_NOTE

Add internal notes to people, companies, or deals in your Folk workspace to document conversations, follow-ups, or important details. This helps you maintain a complete record of all client interactions and business context in one place.

4 input
Action

Delete Note

FOLK_DELETE_NOTE

Permanently remove a note from your workspace when it's no longer needed or was created by mistake. This action cannot be undone, so use it only when you're certain the note should be deleted.

1 input
Action

Get Note

FOLK_GET_NOTE

Retrieve the full details of a specific note you've saved in your CRM, including its content and metadata. Use this when you need to reference or review important information attached to a contact or deal.

1 input
Action

List Notes

FOLK_LIST_NOTES

Retrieve all notes stored in your workspace with support for pagination to browse through them efficiently. This helps you quickly access and review customer interactions, follow-ups, and important information you've documented.

2 input
Action

Update Note

FOLK_UPDATE_NOTE

Modify an existing note in your workspace to keep customer information, follow-ups, and internal observations current. Update only the specific fields you need to change without affecting other note details.

3 input

Reminders

2 operations

Track and manage reminders set for follow-ups and tasks within Folk. Use these operations to view active reminders and remove completed ones as part of your workflow automation.

Action

Delete Reminder

FOLK_DELETE_REMINDER

Permanently removes a reminder from your workspace when it's no longer needed or relevant. Use this to keep your reminder list clean and organized.

1 input
Action

List Reminders

FOLK_LIST_REMINDERS

Retrieve a paginated list of all reminders in your workspace, with optional filtering by specific contacts or entities to help you stay organized and on top of follow-ups.

3 input

Users

3 operations

Access information about team members and workspace participants in Folk. Use these operations to identify users, retrieve their details, and determine the current authenticated user for permission and context-aware automation.

Action

Get Current Workspace User

FOLK_GET_CURRENT_WORKSPACE_USER

Retrieves the profile information of the currently authenticated user in your Folk workspace, allowing you to access details like name, email, and user ID for personalization and verification purposes.

Action

Get User

FOLK_GET_USER

Retrieve detailed information about a specific user in your Folk workspace, including their contact details and profile information. This is useful when you need to verify user data or pull information for internal records.

1 input
Action

List Users

FOLK_LIST_USERS

Retrieve a paginated list of all workspace users in your Folk CRM instance. This helps you see everyone in your organization and manage team access.

2 input

Webhooks

1 operation

View configured webhooks that connect Folk to external systems and trigger automated workflows. Use this operation to audit your webhook setup and monitor which events are pushing data to other applications.

Action

List Webhooks

FOLK_LIST_WEBHOOKS

Retrieve all configured webhooks in your workspace to see which systems are connected and receiving real-time updates from Folk. This helps you manage integrations and verify that critical business processes are properly automated.

2 input
What now

Use Folk in a workflow

Drop a trigger and an action into a template; approve from your phone; the workflow runs.