Engage Integration & User Workflow Automation
Run Engage on autopilot. Keep the veto.
22 actions
A subscriber status change or user merge fires in Engage before you've had a chance to review it. Rills proposes every action and waits for your approval.
Interactive. No signup. 14 days free · approvals always free.
Most automation fires first, asks later. Rills shows you the change before it ships.
Every consequential communication action from Engage arrives on your phone first. Approve in seconds. Decline without explaining yourself. Workflows wait, paused at zero cost, until you decide.
Queue 3
Update subscriber status for 34 lapsed users to inactive?
34 users · no open or click in past 30d
Same criteria as last month's cleanup batch
6 users overlap with active trial accounts
Free to wait. Free to think.
Approvals and logic don't cost a credit. Pause a workflow for three hours or three weeks. The price is the same: zero. You only pay when something real happens: an AI call, an outbound action.
Approve from your phone in five seconds.
Swipe right when you're sure. Decline when you're not. Between meetings, mid-coffee, on the train. No dashboard to babysit, no inbox triage, and no surprise send you find out about after it's already out the door.
Routine cases graduate themselves.
Every approval feeds a confidence score for that exact workflow shape. The obvious cases (the ones you've green-lit fifty times) start running on their own. The judgment calls still come to you.
About Engage automation
Messaging that goes to the wrong segment, or a user deletion that fires before you confirmed it was safe, shows up in your inbox as a complaint you can't easily walk back. Engage automation is only as careful as the rules you wrote last month.
When Engage runs unsupervised
Engage operations touch live subscriber relationships, and a rule that made sense at setup can cause real damage when conditions change.
- Subscribe User to List fires for a contact who already unsubscribed, putting you in violation of their explicit opt-out.
- Delete User runs on a record that was flagged by mistake, erasing a paying customer's history permanently.
- Convert User Type flips a subscriber to a different segment mid-campaign, landing them in a sequence they were never meant to enter.
- Merge Users combines two accounts that only looked like duplicates, collapsing distinct billing and communication histories.
- Update Subscriber Status silences an active user because a stale tag matched the suppression rule.
What Rills does inside Engage
Rills watches for the conditions that would trigger a consequential Engage operation, such as a batch Archive User run, a bulk Update Subscriber Status change, or a Remove Customer from Account action, and holds each proposal in a queue before anything executes.
The subscriber change still happens; you just see it before it goes out.
Why Engage has no triggers and how Rills fills the gap
Engage does not emit events that can start a Rills workflow directly, so Rills uses scheduled checks and upstream signals from your other tools to decide when to propose an action.
- Rills polls on a schedule and queues a Subscribe User to List proposal whenever a contact in a connected CRM crosses a threshold you defined, such as a purchase or a form submission.
- An upstream payment event can prompt Rills to propose Update Subscriber Status or Add Customer to Accounts inside Engage, keeping your communication layer in sync without running automatically.
- Rills can batch a Delete Subscriber From List or Archive User proposal after a scheduled review window, so you approve the communication cleanup in one pass rather than discovering it after the fact.
- A Merge Users proposal surfaces when Rills detects a duplicate pattern across a connected data source, letting you approve or reject each merge before Engage collapses the records.
What Rills can do in Engage
6 of 22 actions across reads, writes, and updates.
- 01
Add User to Lists
Subscribe customers or accounts to specific communication lists in Engage.so for targeted messaging campaigns. This helps you organize your audience by interests, segments, or engagement levels.
- 02
Create List
Creates a new subscriber list in Engage to organize and manage your contacts by groups or campaigns. This helps you segment your audience for targeted communication efforts.
- 03
Subscribe User to List
Add a user to a specific mailing list in Engage, creating their profile if needed and avoiding duplicates. Use this to build targeted audience segments for email campaigns and marketing initiatives.
- 04
Track User Event
Records user actions and behaviors in your application so you can understand customer engagement patterns and create targeted segments based on their activity.
- 05
Create User
Add a new customer or team member to your Engage account with optional profile information, device tokens for push notifications, and list subscriptions. This enables you to expand your contact database and set up communication channels for new users.
- 06
Update User
Updates or creates customer information in Engage, including details like name, plan, location, and other custom attributes. Use this to keep your customer database synchronized with changes in their status or profile.
Common questions about Engage automation
How do I automate Engage list management without losing control?
Rills proposes actions like adding users to lists or archiving stale ones, then waits for your approval before anything changes in Engage. You review the proposed action, decide if it looks right, and only then does it go through. Nothing ships without your call.
Can I get mobile approvals before Rills deletes or archives an Engage user?
Yes. When Rills proposes a delete or archive action, it lands in your mobile approval queue. You review it from your phone, approve or reject it, and it only executes after you swipe. Irreversible actions like deleting a user wait for you no matter where you are.
How do I automate Engage subscriber status updates without bad data going out?
Rills queues every proposed subscriber status change for your review before it touches your Engage account. You see exactly which users are affected and what the new status will be. If something looks off, you reject it. It does not go out unless you approve it.
Can Rills automate merging duplicate Engage users without me watching it the whole time?
Rills can propose merge actions based on rules you define, but it does not execute them unsupervised. Each merge proposal sits in your queue until you review it. Over time, as you approve similar merges consistently, Rills learns and can handle routine cases on its own.
How do I automate Engage account role updates for my team without making mistakes?
Rills identifies which account role changes need to happen and proposes them for your review. You see who is affected, what role they are moving to, and you approve or block each one before it goes live in Engage. No role change ships without your say.
How is Rills different from Zapier for Engage automation?
Zapier fires actions the moment a trigger hits. If the logic is wrong, the action is already done. Rills proposes the action first and holds it until you approve. You keep the veto on anything customer-visible or data-sensitive, which matters when you are managing user deletions or account changes in Engage.
Why use Rills instead of Make for Engage workflows?
Make runs scenarios automatically once they are live. Rills puts a human approval step between the AI proposal and the actual Engage action. For operations like removing customers from accounts or converting user types, that pause is the difference between a clean operation and a support ticket you did not see coming.
How much does Rills cost for Engage automation?
Approvals and all workflow logic are free. You only pay for real actions: AI calls and external API work that actually executes in Engage. If you are reviewing proposals and rejecting ones that do not look right, you are not charged for those. You pay for what ships, not for the thinking that happens before it does.