Create Account
DYNAMICS365_DYNAMICSCRM_CREATE_ACCOUNTAdd a new customer or company account to your Dynamics 365 system so you can track interactions, opportunities, and business relationships in one centralized place.
Dynamics 365
16 actions for Dynamics 365 workflows.
Operations are the actions a workflow can take in Dynamics 365, grouped by category. Each lists its method, parameters, and a template you can drop it into.
Manage customer account records in your sales pipeline. Use these operations to establish new business relationships and maintain account information within your Dynamics 365 system.
Create Account
DYNAMICS365_DYNAMICSCRM_CREATE_ACCOUNTAdd a new customer or company account to your Dynamics 365 system so you can track interactions, opportunities, and business relationships in one centralized place.
Handle customer service tickets and support requests throughout their lifecycle. Create and update cases to track issues, resolutions, and customer interactions for better service management.
Create Case
DYNAMICS365_DYNAMICSCRM_CREATE_CASEGenerate a new support ticket or incident record in your CRM to track customer issues and manage resolution workflows. This helps you organize and prioritize customer problems from initial report through resolution.
Update Case
DYNAMICS365_DYNAMICSCRM_UPDATE_CASEModify an existing customer support case in Dynamics 365 to reflect status changes, new information, or resolution details. This keeps your support records current and ensures your team has accurate case information for customer follow-up.
Build and maintain your customer contact database with individual records. Add new contacts to support sales outreach, customer service, and relationship management workflows.
Create Contact
DYNAMICS365_DYNAMICSCRM_CREATE_CONTACTAdds a new contact to your Dynamics 365 CRM system, allowing you to store and organize customer information in a centralized database.
Track and manage customer billing documents from creation through updates. Retrieve invoice data to monitor payment status, update billing information, and maintain financial records within your organization.
Create Invoice
DYNAMICS365_DYNAMICSCRM_CREATE_INVOICEGenerate new invoice records in your CRM system to document sales transactions and track customer billing. This automatically creates invoices that integrate with your customer data and sales records.
Dynamicscrm get a invoice
DYNAMICS365_DYNAMICSCRM_GET_A_INVOICERetrieve detailed information about a specific invoice from your Dynamics 365 system, including amounts, dates, line items, and payment status to track and manage your billing.
Get all invoices action
DYNAMICS365_GET_ALL_INVOICES_ACTIONRetrieve all invoices from your Dynamics 365 system to view complete billing records and transaction history. This helps you monitor outstanding payments, track revenue, and manage accounts receivable across all clients.
Update Invoice
DYNAMICS365_DYNAMICSCRM_UPDATE_INVOICEModify invoice details in your Dynamics 365 system, such as amounts, due dates, line items, or status, to keep your financial records accurate and up-to-date.
Nurture prospective customers through the sales funnel by managing lead records. Create new leads, retrieve lead details, and update lead status to track progress toward conversion opportunities.
Create Lead
DYNAMICS365_DYNAMICSCRM_CREATE_LEADAdd a new lead to your Dynamics 365 CRM system to track and manage potential customers. This helps you capture prospect information and organize your sales pipeline in one centralized location.
Dynamicscrm get all leads
DYNAMICS365_DYNAMICSCRM_GET_ALL_LEADSRetrieves all leads from your Dynamics 365 database so you can review, analyze, and take action on your sales pipeline. This helps you stay on top of all potential customers without manually searching through your CRM.
Update Lead
DYNAMICS365_DYNAMICSCRM_UPDATE_LEADModify lead information in your Dynamics 365 CRM when details change, such as contact info, company details, or lead status, keeping your customer database current and accurate.
Dynamicscrm get a lead
DYNAMICS365_DYNAMICSCRM_GET_A_LEADRetrieve detailed information about a specific lead in your Dynamics 365 CRM system, including contact details, company information, and interaction history. Use this to view lead profiles and assess their sales readiness.
Drive revenue growth by managing sales opportunities from initial engagement to closure. Create and update opportunity records to monitor deals, forecast pipeline, and track sales progress.
Create Opportunity
DYNAMICS365_DYNAMICSCRM_CREATE_OPPORTUNITYCreates a new sales opportunity record in Dynamics 365 to track potential deals and revenue prospects. This helps you document and manage customer interactions that could turn into actual sales.
Update Opportunity
DYNAMICS365_DYNAMICSCRM_UPDATE_OPPORTUNITYModify details of an existing sales opportunity in Dynamics 365, such as deal value, stage, or expected close date, to keep your pipeline current and accurate.
Process customer orders and manage the sales-to-fulfillment workflow. Create new sales orders and update existing ones to reflect order changes, pricing adjustments, and fulfillment status.
Create Sales Order
DYNAMICS365_DYNAMICSCRM_CREATE_SALES_ORDERGenerate a new sales order in your CRM system to track customer purchases and manage the complete order-to-fulfillment process.
Update Sales Order
DYNAMICS365_DYNAMICSCRM_UPDATE_SALES_ORDERModify an existing sales order in your CRM system to reflect changes in order details, quantities, or customer information. This keeps your sales records accurate and up-to-date without creating duplicate orders.
Drop a trigger and an action into a template; approve from your phone; the workflow runs.