Reference

Trigger Broadcast

Manually trigger a pre-configured Customer.io broadcast to send messages to your audience immediately, with the option to customize recipients and personalize content for each user.

Get Broadcast Triggers

Retrieve all trigger instances associated with a specific broadcast campaign, including their metadata and processing status. Use this to monitor and track how your automated messages are being triggered and executed.

Get Trigger

Retrieve detailed information about a specific broadcast trigger, including its configuration, campaign details, and personalization settings. This helps you verify that broadcasts are set up correctly and understand what data is being used to customize messages.

List Newsletters

Retrieve all newsletters you've created in Customer.io, helping you see an overview of your communication campaigns and their settings. This is useful when you need to find specific newsletters or review your complete newsletter library.

Get Customer.io Workspace Webhooks

Retrieve all webhook configurations set up in your Customer.io workspace to see which events are being tracked and where notifications are being sent.

Get Integrations

Retrieve a complete list of all integrations currently configured in your Customer.io workspace to see what tools and services are connected to your account.

List Collections

View all your customer segments and lists to understand your audience organization and manage your targeted communication campaigns.

List IP Addresses

Retrieve all IP addresses that Customer.io uses to send emails and messages, so you can configure your email infrastructure or firewall to properly receive their communications.

List Snippets

Retrieve all saved text snippets from your Customer.io workspace that you can reuse across emails, messages, and campaigns.

Send Batch CDP Calls

Send multiple customer data events and profile updates to Customer.io in a single efficient batch request, reducing API calls and improving performance when managing customer interactions at scale.

Track Event

Records specific user actions and behaviors in Customer.io, enabling you to track conversions, purchases, feature usage, and other important events that trigger personalized marketing campaigns.

Report Push Notification Events

Reports push notification events (opens, conversions, deliveries) to Customer.io to track how customers interact with your push messages. Use this to keep your customer engagement data synchronized and understand push campaign performance.

Track Page View

Records when a visitor views a page on your website, helping you track user navigation and behavior patterns. This data enriches your customer profiles and enables better segmentation for targeted marketing campaigns.

Track Screen View

Records when users view specific screens in your mobile app to understand navigation patterns and user engagement. This data helps you see how customers move through your app and triggers personalized follow-up actions based on their behavior.

Get Messages

Retrieve a list of messages sent from your workspace with delivery metrics and details. Use this to track communication history, analyze message performance, and audit sent emails across your customer base.

List Transactional Messages

Retrieve all transactional message templates available in your Customer.io workspace to discover which automated messages you can send and get their IDs for API integration.

Identify Person

Create or update customer profiles in Customer.io with their attributes and behavior data, enabling personalized communication and tracking. This ensures your customer data stays current and synchronized across all your marketing and messaging activities.

Create Profile Alias

Merge multiple customer profiles in Customer.io by linking alternative identifiers to a single canonical profile, consolidating all their data and communication history.

Suppress Customer Profile

Permanently remove a customer profile from your account and prevent it from ever being re-added using the same identifier. This is useful for honoring customer deletion requests and maintaining compliance with privacy regulations.

Add Person to Group

Assign customers to organizational groups like companies or projects, enabling you to segment and manage customer relationships at scale. This helps you organize your audience by account, department, or business entity for targeted communication.

Get Segments

Retrieves all segments from your Customer.io workspace so you can see which customer groups you've created and their configurations. This helps you understand your audience segmentation strategy and identify which segments are available for campaigns.

Get Segment Details

Retrieves detailed information about a specific customer segment including its size, criteria, and member composition. Use this to understand segment characteristics before targeting them with campaigns or analyzing audience behavior.

Get Segment Membership

Retrieve a list of customers who belong to a specific segment in your audience, allowing you to page through and access segment member details. This helps you identify and work with groups of customers that share common characteristics or behaviors.

Unsubscribe from Delivery

Remove a customer from a specific email delivery to prevent them from receiving that message. This lets you respect unsubscribe requests or remove people from campaigns they no longer want to receive.