Manage and retrieve predefined activity types used throughout your Capsule CRM instance. Use these operations to understand what activity type icons and metadata are available when logging interactions with contacts and organizations.
Action
Get Activity Type
CAPSULE_CRM_GET_ACTIVITY_TYPERetrieve detailed information about a specific activity type in your CRM, including its name, icon, and how it affects contact history. Use this to understand which activity types are available and how they're configured in your system.
1 input
Handle file uploads and retrieval associated with CRM records. These operations let you attach supporting documents to parties, opportunities, and other entities, then retrieve them when needed.
Action
Get Attachment
CAPSULE_CRM_GET_ATTACHMENTRetrieve a specific attachment from Capsule CRM along with its file content and metadata. Use this to download files linked to customer records, notes, emails, or tasks.
1 input
Organize and manage kanban-style boards for visual workflow tracking in Capsule CRM. Create, update, and configure boards along with their stages to match your team's process and project requirements.
Action
Delete Board
CAPSULE_CRM_DELETE_BOARDRemove a board from your Capsule CRM workspace when it's no longer needed, helping you keep your project organization clean and focused on active work.
1 input
Action
Get Board
CAPSULE_CRM_GET_BOARDAccess detailed information about a specific board in Capsule CRM, including its name, description, and creation details. Use this when you need to reference board settings or verify board configuration for your sales workflow.
1 input
Define custom grouping and classification systems within your CRM. Use category operations to establish organizational structures that help segment parties, opportunities, and other records by your business logic.
Action
Create Capsule CRM Category
CAPSULE_CRM_CREATE_CATEGORYCreate a new task category in Capsule CRM to organize and color-code your tasks for better workflow management. This helps you quickly categorize work by type, priority, or team responsibility.
2 input
Action
Delete Category
CAPSULE_CRM_DELETE_CATEGORYRemove an outdated or unused category from Capsule CRM to keep your contact organization clean and relevant. Use this when categories no longer reflect your business structure or customer segments.
1 input
Action
Get Category
CAPSULE_CRM_GET_CATEGORYRetrieve the details of a specific category in your CRM, including its name and color settings. Use this to look up category information for organizing and managing your contacts.
1 input
Build and maintain custom data fields tailored to your organization's needs. These operations let you define, modify, and remove custom fields that extend the standard Capsule CRM record types.
Action
Create Custom Field Definition
CAPSULE_CRM_CREATE_CUSTOM_FIELD_DEFINITIONCreate custom fields to extend your contact, opportunity, and project records with business-specific information that isn't covered by standard fields.
8 input
Action
Delete Custom Field Definition
CAPSULE_CRM_DELETE_CUSTOM_FIELD_DEFINITIONPermanently removes a custom field definition from your Capsule CRM system, clearing that field from all associated records. Use this when you no longer need specific custom data fields for your contacts, deals, or projects.
2 input
Action
Get Custom Field Definition
CAPSULE_CRM_GET_CUSTOM_FIELD_DEFINITIONRetrieve detailed information about a custom field in Capsule CRM, including its data type, configuration, and available options. Use this to understand how custom fields are structured before working with contact or company data.
2 input
Create and manage individual activity entries—notes, calls, emails, and other interactions—tied to parties and opportunities. Track the complete history of communication and follow-up actions through entry management.
Action
Create Entry
CAPSULE_CRM_CREATE_ENTRYAdd a new note entry to Capsule CRM and link it to a specific contact, opportunity, or project for future reference. This helps you maintain a complete activity history and keep important information organized in one place.
8 input
Action
Delete Entry
CAPSULE_CRM_DELETE_ENTRYRemoves a note, email, or task entry from Capsule CRM by its ID, allowing you to clean up outdated or incorrect records in your CRM system.
1 input
Action
Get Entry
CAPSULE_CRM_GET_ENTRYRetrieve detailed information about a specific note, email, or task entry from your CRM by its ID. Use this to access full entry details for reference, follow-up, or integration with other tools.
1 input
Categorize and analyze why opportunities don't convert by managing lost reason codes. These operations help you capture structured feedback and identify patterns in lost deals for process improvement.
Action
Create Lost Reason
CAPSULE_CRM_CREATE_LOST_REASONCreate a new lost reason category in Capsule CRM to track and categorize why sales opportunities didn't convert. This helps you understand sales loss patterns and measure conversion rates accurately.
2 input
Action
Delete Lost Reason
CAPSULE_CRM_DELETE_LOST_REASONRemove outdated or incorrect lost reason categories from your CRM while preserving historical data for reporting purposes. This helps keep your sales pipeline organized and ensures your team only sees relevant reasons when marking opportunities as lost.
1 input
Action
Get Lost Reason
CAPSULE_CRM_GET_LOST_REASONRetrieve details about a specific lost reason in Capsule CRM, including its name and settings. This helps you understand why deals have been lost and track which reasons are most common in your sales pipeline.
1 input
Define progress checkpoints within sales pipelines and track advancement through deal stages. Organize milestones to reflect critical moments in your sales cycle that drive forecasting and performance visibility.
Action
Create Capsule CRM Milestone
CAPSULE_CRM_CREATE_MILESTONECreate a new milestone stage in your sales pipeline to track progress toward deals, setting success probability and timeline expectations for each stage.
3 input
Action
Delete Milestone
CAPSULE_CRM_DELETE_MILESTONERemove a milestone from your Capsule CRM when it's no longer relevant to your sales process. This helps keep your pipeline organized and eliminates outdated reference points for tracking deals.
1 input
Action
Get Milestone
CAPSULE_CRM_GET_MILESTONERetrieve detailed information about a specific milestone from your Capsule CRM, including its name, description, completion status, and probability to track deal progress.
1 input
Core operations for managing sales prospects and deals from creation through closure. Handle all aspects of opportunity lifecycle including parties involved, associated projects, search, and status tracking.
Action★ Featured
Create Opportunity
CAPSULE_CRM_CREATE_OPPORTUNITYCreate a new sales opportunity in Capsule CRM to track potential deals with customers throughout your sales pipeline.
12 input
Action
Add Party to Opportunity
CAPSULE_CRM_CREATE_OPPORTUNITY_PARTYAssociate a person or organization with an existing opportunity to expand your sales involvement and track all parties engaged in a deal.
2 input
Action
Delete Opportunity
CAPSULE_CRM_DELETE_OPPORTUNITYRemove an opportunity from your Capsule CRM pipeline when deals are no longer viable or need to be discarded. Deleted opportunities can be restored within 30 days if needed.
1 input
Action
Delete Opportunity Party
CAPSULE_CRM_DELETE_OPPORTUNITY_PARTYRemove a contact or organization from an opportunity in Capsule CRM when they're no longer involved in that deal. Use this to keep your opportunity records accurate and reflect current stakeholders.
2 input
Action
Get Opportunity
CAPSULE_CRM_GET_OPPORTUNITYRetrieve detailed information about a specific opportunity in Capsule CRM, including its value, status, milestone, and associated contacts or organizations. Use this to access comprehensive opportunity details for reporting, decision-making, or workflow automation.
1 input
Manage contacts and organizations—the central records in your CRM system. Create, update, search, and organize parties to maintain accurate information about the people and companies you work with.
Action★ Featured
Create Capsule CRM Party
CAPSULE_CRM_CREATE_PARTYAdd a new person or organization to your Capsule CRM database when you've gathered their contact information and want to create a permanent record for future interactions.
16 input
Action
Delete Party
CAPSULE_CRM_DELETE_PARTYPermanently removes a person or organization from Capsule CRM, allowing you to clean up your database when contacts are no longer relevant to your business.
1 input
Structure your sales workflow by managing pipelines and their associated stages. Configure and update pipelines to represent your unique sales process and track opportunities through each step.
Action
Get Pipeline
CAPSULE_CRM_GET_PIPELINERetrieve detailed information about a specific sales pipeline from Capsule CRM, including its name, description, and creation details. Use this when you need to understand pipeline structure or verify pipeline settings.
1 input
Organize delivery work and initiatives linked to opportunities and parties. Use project operations to group tasks, assign teams, and track the execution of client engagements and internal projects.
Action
Add Project Party
CAPSULE_CRM_ADD_PROJECT_PARTYAssociate an additional contact or organization with a specific project to expand collaboration and communication channels beyond the primary assignee.
2 input
Action
Create Project
CAPSULE_CRM_CREATE_PROJECTCreates a new project in Capsule CRM to organize and track work, deliverables, or client engagements linked to a specific contact or company.
9 input
Action
Delete Project
CAPSULE_CRM_DELETE_PROJECTRemove a project from your Capsule CRM when it's no longer needed, with the ability to restore it within 30 days if needed.
1 input
Action
Delete Project Party
CAPSULE_CRM_DELETE_PROJECT_PARTYRemove a person or organization from a specific project in your CRM when they're no longer involved or their role has changed. This helps keep your project team information accurate and current.
2 input
Action
Get Project
CAPSULE_CRM_GET_PROJECTRetrieve detailed information about a specific project in Capsule CRM to access its current status, timeline, and associated details.
1 input
Design and manage individual workflow stages within your pipelines. Create and customize stages to represent the states opportunities move through as they progress toward closure.
Action
Create Stage
CAPSULE_CRM_CREATE_STAGEAdd a new workflow stage to your Capsule CRM board to organize and track deals through custom pipeline steps. This helps you structure your sales process exactly how your business operates.
4 input
Action
Delete Stage
CAPSULE_CRM_DELETE_STAGERemove a sales stage from your Capsule CRM board when it's no longer part of your sales process. This helps keep your pipeline clean and organized by eliminating outdated or redundant stages.
1 input
Action
Get Stage
CAPSULE_CRM_GET_STAGERetrieve detailed information about a specific stage in your Capsule CRM sales pipeline, including its name, description, and position order. Use this to verify stage configurations or pull stage details for automation workflows.
1 input
Create and track action items tied to parties, opportunities, and projects. Manage task lifecycle from creation through completion to keep your team focused on follow-ups and commitments.
Action★ Featured
Create Task
CAPSULE_CRM_CREATE_TASKCreate a new task in Capsule CRM with a description and due date, optionally linking it to contacts, deals, or projects to keep your workflow organized.
10 input
Action
Delete Task
CAPSULE_CRM_DELETE_TASKRemove completed or outdated tasks from your Capsule CRM pipeline to keep your task list accurate and focused. This helps maintain a clean database and reduces clutter when tasks are no longer relevant.
1 input
Action
Get Task
CAPSULE_CRM_GET_TASKRetrieve detailed information about a specific task including its description, due date, status, and related contacts or opportunities. Use this to access complete task details for tracking progress or understanding task context.
1 input
Define job titles and roles available within your Capsule CRM instance. Manage title options to ensure consistent classification of contacts by their professional roles.
Action
Create Capsule CRM Title
CAPSULE_CRM_CREATE_TITLEAdd new custom person titles to your Capsule CRM system so your contacts can be addressed professionally with personalized honorifics. This lets you customize how you organize and refer to your business relationships.
1 input
Action
Delete Title
CAPSULE_CRM_DELETE_TITLERemove a job title from your Capsule CRM system when it's no longer relevant to your business structure or team organization.
1 input
Build and execute multi-step workflows and processes that guide interactions across your CRM. Create track definitions to standardize repeatable sequences, then create individual track instances to move records through those steps.
Action
Create Track
CAPSULE_CRM_CREATE_TRACKApply a predefined sequence of tasks or workflow steps to a project or opportunity in Capsule CRM, automating how you manage your sales process.
5 input
Action
Create Track Definition
CAPSULE_CRM_CREATE_TRACK_DEFINITIONSet up a reusable workflow template in Capsule CRM that automates a sequence of tasks for your business processes, saving time when managing multiple opportunities or projects.
5 input
Action
Delete Track
CAPSULE_CRM_DELETE_TRACKRemoves a track from Capsule CRM when it's no longer relevant to your sales process or customer journey. Use this to keep your pipeline organized and up-to-date as your business needs evolve.
1 input
Action
Delete Track Definition
CAPSULE_CRM_DELETE_TRACK_DEFINITIONRemoves a track definition from Capsule CRM so you can clean up obsolete customer journey workflows and keep your CRM organized as your business processes evolve.
1 input
Action
Get Track
CAPSULE_CRM_GET_TRACKRetrieve detailed information about a specific track including its description, date, direction, and associated tasks to view your sales pipeline progress and deal status.
2 input
Action
Get Track Definition
CAPSULE_CRM_GET_TRACK_DEFINITIONRetrieve detailed information about a specific sales track in Capsule CRM, including its description, rules, and associated tasks. Use this to understand how your sales pipeline stages are configured and what automation or tasks are tied to each stage.
1 input
Manage user accounts and team member information within your Capsule CRM instance. Retrieve user details and employee information to understand team structure and assign ownership of records.
Action
Get Current User
CAPSULE_CRM_GET_CURRENT_USERRetrieves the authenticated user's profile information including their name, timezone, currency preferences, and login history. Use this to verify user identity and access their account settings.
1 input
Action
Get User
CAPSULE_CRM_GET_USERRetrieve complete details for a specific user including their contact information, email preferences, timezone settings, and associated account information. Use this to access or verify user profile data within your CRM system.
2 input
Action
List Activity Type Icons
CAPSULE_CRM_LIST_ACTIVITY_TYPE_ICONSTool to list available activity type icons in Capsule CRM.
Action
List Activity Types
CAPSULE_CRM_LIST_ACTIVITY_TYPESTool to list all activity types on the Capsule account.
Action
List Board Stages
CAPSULE_CRM_LIST_BOARD_STAGESTool to list stages associated with a board in Capsule CRM.
4 input
Action
List Boards
CAPSULE_CRM_LIST_BOARDSTool to list all boards on the Capsule CRM account.
Action
List Categories
CAPSULE_CRM_LIST_CATEGORIESTool to list all task categories on the Capsule account.
Action
List Countries
CAPSULE_CRM_LIST_COUNTRIESTool to list all countries on the Capsule CRM account.
Action
List Currencies
CAPSULE_CRM_LIST_CURRENCIESTool to list all available currencies on the Capsule account.
Action
List Custom Field Definitions
CAPSULE_CRM_LIST_CUSTOM_FIELD_DEFINITIONSTool to list all custom field definitions for parties, opportunities, or projects (kases).
1 input
Action
List Deleted Opportunities
CAPSULE_CRM_LIST_DELETED_OPPORTUNITIESTool to list opportunities deleted or restricted since a given date.
1 input
Action
List deleted parties
CAPSULE_CRM_LIST_DELETED_PARTIESTool to retrieve parties deleted since a given date.
1 input
Action
List Deleted Projects
CAPSULE_CRM_LIST_DELETED_PROJECTSTool to list projects deleted or restricted since a given date.
1 input
Action
List Entity Entries
CAPSULE_CRM_LIST_ENTITY_ENTRIESTool to list entries (notes, emails, tasks) for a specific party, opportunity, or project.
5 input
Action
List Entity Tags
CAPSULE_CRM_LIST_ENTITY_TAGSTool to list all tag definitions for a specific entity type (parties, opportunities, or kases).
1 input
Action
List Entity Tracks
CAPSULE_CRM_LIST_ENTITY_TRACKSTool to list tracks applied to a specific opportunity or project.
5 input
Action
List Entries By Date
CAPSULE_CRM_LIST_ENTRIES_BY_DATETool to list notes, emails, and completed party tasks in descending order by entry date.
3 input
Action
List Goals
CAPSULE_CRM_LIST_GOALSTool to list all goals on the Capsule account.
2 input
Action
List Lost Reasons
CAPSULE_CRM_LIST_LOST_REASONSTool to list all lost reasons on the Capsule account.
Action
List Milestones
CAPSULE_CRM_LIST_MILESTONESTool to list all milestones on the Capsule account.
2 input
Action
List Opportunities
CAPSULE_CRM_LIST_OPPORTUNITIESTool to list all opportunities from Capsule CRM with pagination and filtering.
4 input
Action
List Opportunity Parties
CAPSULE_CRM_LIST_OPPORTUNITY_PARTIESTool to list additional parties associated with an opportunity in Capsule CRM.
4 input
Action
List Opportunity Projects
CAPSULE_CRM_LIST_OPPORTUNITY_PROJECTSTool to list projects (cases) associated with a specific opportunity in Capsule CRM.
4 input
Action
List Organisation Employees
CAPSULE_CRM_LIST_ORG_EMPLOYEESTool to list employees linked to a specific organisation (party).
4 input
Action
List Parties
CAPSULE_CRM_LIST_PARTIESTool to list all parties (contacts) on the account.
4 input
Action
List Party Opportunities
CAPSULE_CRM_LIST_PARTY_OPPORTUNITIESTool to list all opportunities associated with a specific party in Capsule CRM.
3 input
Action
List Party Projects
CAPSULE_CRM_LIST_PARTY_PROJECTSTool to list projects associated with a specific party in Capsule CRM.
4 input
Action
List Pipeline Milestones
CAPSULE_CRM_LIST_PIPELINE_MILESTONESTool to list milestones associated with a specific pipeline in Capsule CRM.
3 input
Action
List Pipelines
CAPSULE_CRM_LIST_PIPELINESTool to list all sales pipelines on the Capsule account.
3 input
Action
List Project Parties
CAPSULE_CRM_LIST_PROJECT_PARTIESTool to list parties associated with a specific project in Capsule CRM.
4 input
Action
List Projects
CAPSULE_CRM_LIST_PROJECTSList projects (cases) from Capsule CRM with pagination and filtering options.
6 input
Action
List REST Hooks
CAPSULE_CRM_LIST_REST_HOOKSTool to list all REST hook subscriptions on the Capsule CRM account.
Action
List Site
CAPSULE_CRM_LIST_SITETool to retrieve site (account) information for the authenticated Capsule CRM account.
Action
List Stages
CAPSULE_CRM_LIST_STAGESTool to list all stages on the Capsule CRM account.
4 input
Action
List Tasks
CAPSULE_CRM_LIST_TASKSTool to list tasks on the Capsule account.
4 input
Action
List Teams
CAPSULE_CRM_LIST_TEAMSTool to list all teams on the Capsule CRM account.
1 input
Action
List Titles
CAPSULE_CRM_LIST_TITLESTool to list all custom person titles on the Capsule account.
Action
List Track Definitions
CAPSULE_CRM_LIST_TRACK_DEFINITIONSTool to list all track definitions on the Capsule account.
2 input
Action
List Users
CAPSULE_CRM_LIST_USERSList all users on the Capsule CRM account.
1 input
Action
Restore Board
CAPSULE_CRM_RESTORE_BOARDTool to restore a deleted board in Capsule CRM.
1 input
Action
Run Filter Query
CAPSULE_CRM_RUN_FILTER_QUERYTool to run structured filter queries on parties, opportunities or kases.
5 input
Action
Search Opportunities
CAPSULE_CRM_SEARCH_OPPORTUNITIESTool to search for opportunities in Capsule CRM by query string.
3 input
Action
Search Parties
CAPSULE_CRM_SEARCH_PARTIESTool to search for parties (contacts/organisations) in Capsule CRM by query string.
3 input
Action
Search Projects
CAPSULE_CRM_SEARCH_PROJECTSTool to search for projects (cases) in Capsule CRM by query string.
3 input
Action
Update Capsule CRM Board
CAPSULE_CRM_UPDATE_BOARDTool to update an existing board in Capsule CRM.
2 input
Action
Update Capsule CRM Category
CAPSULE_CRM_UPDATE_CATEGORYTool to update an existing category in Capsule CRM.
2 input
Action
Update Capsule CRM Lost Reason
CAPSULE_CRM_UPDATE_LOST_REASONTool to update an existing lost reason in Capsule CRM.
2 input
Action
Update Capsule CRM Milestone
CAPSULE_CRM_UPDATE_MILESTONETool to update an existing milestone in Capsule CRM.
2 input
Action
Update Capsule CRM Party
CAPSULE_CRM_UPDATE_PARTYTool to update an existing person or organisation (Party) in Capsule CRM.
3 input
Action
Update Capsule CRM Pipeline
CAPSULE_CRM_UPDATE_PIPELINETool to update an existing pipeline in Capsule CRM.
2 input
Action
Update Capsule CRM Stage
CAPSULE_CRM_UPDATE_STAGETool to update an existing stage in Capsule CRM.
2 input
Action
Update Capsule CRM Track
CAPSULE_CRM_UPDATE_TRACKTool to update an existing track in Capsule CRM.
3 input
Action
Update Capsule CRM Track Definition
CAPSULE_CRM_UPDATE_TRACK_DEFINITIONTool to update an existing track definition in Capsule CRM.
2 input
Action
Update Custom Field Definition
CAPSULE_CRM_UPDATE_CUSTOM_FIELD_DEFINITIONTool to update an existing custom field definition in Capsule CRM.
3 input
Action
Update Entity Tag
CAPSULE_CRM_UPDATE_ENTITY_TAGTool to update an existing tag for an entity type (parties, opportunities, or kases) in Capsule CRM.
3 input
Action
Update Entry
CAPSULE_CRM_UPDATE_ENTRYTool to update an existing entry (note, email, or task) in Capsule CRM.
2 input
Action
Update Opportunity
CAPSULE_CRM_UPDATE_OPPORTUNITYTool to update an existing opportunity in Capsule CRM.
2 input
Action
Update Project
CAPSULE_CRM_UPDATE_PROJECTTool to update an existing project (case) in Capsule CRM.
3 input
Action
Update Task
CAPSULE_CRM_UPDATE_TASKTool to update an existing task in Capsule CRM.
2 input
Action
Update User
CAPSULE_CRM_UPDATE_USERTool to update an existing user in Capsule CRM.
3 input
Action
Upload Attachment
CAPSULE_CRM_UPLOAD_ATTACHMENTTool to upload an attachment to Capsule CRM.
1 input