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Callpage

Reference

26 actions for Callpage workflows.

01. Operations

Act on Callpage from a workflow

Operations are the actions a workflow can take in Callpage, grouped by category. Each lists its method, parameters, and a template you can drop it into.

Analytics

1 operation

Track and retrieve performance metrics for your call center team. Use these operations to monitor manager activity and generate reports on call handling efficiency for optimization and compliance purposes.

Action

Get Manager Status Statistics

CALLPAGE_GET_MANAGER_STATUS_STATISTICS

Retrieves summary statistics about your manager statuses, showing how many managers are currently enabled or disabled for a specific widget. Use this to monitor your team's availability and communication setup at a glance.

3 input

Calls

2 operations

Access historical call records and initiate new calls or schedule callbacks through Callpage. These operations enable you to retrieve past interactions and programmatically trigger outbound communication within your automation workflows.

Action★ Featured

Get Calls History

CALLPAGE_GET_CALLS_HISTORY

Retrieve your historical call data with flexible filtering options to analyze call patterns, performance, and customer interactions across your widgets and team members.

13 input
Action★ Featured

Widget Call or Schedule

CALLPAGE_POST_WIDGET_CALL_OR_SCHEDULE

Enables you to initiate an immediate call or schedule one at an available time through an embedded widget on your website or application. This streamlines customer communication by letting visitors connect with you directly without leaving your site.

3 input

Managers

5 operations

Manage your team's manager accounts with full CRUD capabilities. Create, update, retrieve, and remove manager profiles to control who can access and oversee call operations in your system.

Action

Create Manager

CALLPAGE_POST_CREATE_MANAGER

Add a team member or staff person as a manager to handle incoming calls and manage call flow for a specific widget on your Callpage account.

4 input
Action

Delete Manager

CALLPAGE_DELETE_MANAGER

Remove a manager from a Callpage widget to prevent them from receiving further lead inquiries and interactions routed through that widget.

2 input
Action

Get All Managers

CALLPAGE_GET_ALL_MANAGERS

Retrieve all managers assigned to a specific widget, with support for pagination to view the complete list. Useful when you need to see who's handling customer interactions for a particular form or page.

3 input
Action

Get Manager

CALLPAGE_GET_MANAGER

Retrieve detailed information about a specific manager including their configuration, availability, and assigned departments. Use this to understand manager settings and their current availability status.

2 input
Action

Update Manager

CALLPAGE_POST_UPDATE_MANAGER

Modify a manager's availability, business hours, or other settings in your Callpage system to keep their status current and accurate.

4 input

SMS

4 operations

Handle SMS messaging campaigns and configurations for your Callpage instance. Create messages, track delivery history, modify message content, and reset SMS settings as needed for your communication workflows.

Action★ Featured

Create SMS Message

CALLPAGE_CREATE_SMS_MESSAGE

Send automated SMS messages triggered by specific call events from your Callpage widget, such as completed calls or missed calls. This helps you stay instantly notified about important call activity without manually checking your system.

4 input
Action

Get All SMS Messages

CALLPAGE_GET_ALL_SMS_MESSAGES

Retrieve all SMS message templates configured for your Callpage widget, including both default and custom messages you've created. This helps you review and manage all text communications sent to your leads.

1 input
Action

Reset SMS

CALLPAGE_POST_RESET_SMS

Restore your widget's SMS messages to their original default templates, allowing you to undo any custom message changes you've made.

2 input
Action

Update SMS

CALLPAGE_POST_UPDATE_SMS

Modify custom SMS messages sent through your Callpage widget to keep your communication templates current with your messaging strategy.

4 input

System

1 operation

Access foundational API information and configuration details for Callpage integration. This operation provides essential root-level data needed to establish and validate your API connection.

Action

Get API Root

CALLPAGE_GET_API_ROOT

Verifies your API connection to Callpage and confirms that your authentication credentials are working correctly, so you can ensure seamless integration before making other API calls.

Users

4 operations

Administer user accounts with complete lifecycle management capabilities. Add team members, modify user details, remove inactive accounts, and retrieve your user roster to keep your Callpage system current.

Action★ Featured

Create User

CALLPAGE_CREATE_USER

Add a new team member to your CallPage account by providing their name, phone number, email, and role, enabling them to access and manage your communication tools.

5 input
Action

Delete User by Id

CALLPAGE_DELETE_USER

Remove a user account from your Callpage system when they no longer need access or have left your organization. This helps maintain clean contact records and control who can access your communication platform.

1 input
Action

Get All Users

CALLPAGE_GET_ALL_USERS

Retrieve a complete list of all users from your CallPage account with pagination support. Useful for syncing user data with other systems or conducting account audits.

2 input
Action

Update User

CALLPAGE_POST_UPDATE_USER

Modify an existing user's profile information including contact details, role assignments, and account status to keep your team directory current and accurate.

6 input

Voice Messages

3 operations

Configure and manage voice message campaigns for automated outreach. Create voice message templates, retrieve all messages in your system, and reset configurations as you refine your voice communication strategy.

Action

Create Voice Message

CALLPAGE_POST_CREATE_VOICE_MESSAGE

Creates a custom voice message that plays on your Callpage widget to greet visitors or managers with a personalized message in their preferred language. This helps you welcome callers and set the tone for their experience before they connect with you.

4 input
Action

Get All Voice Messages

CALLPAGE_GET_ALL_VOICE_MESSAGES

Retrieve all voice messages associated with your Callpage widget, including both custom recordings and default system messages. Use this to review, audit, or manage the voice prompts your callers hear.

1 input
Action

Reset Voice Messages

CALLPAGE_POST_RESET_VOICE_MESSAGE

Revert custom voice messages back to the default system messages for a specific widget, allowing you to undo personalization and start fresh with standard prompts.

2 input

Widgets

6 operations

Build and maintain call widgets that embed Callpage functionality across your digital properties. Create, customize, assign users to widgets, and manage widget lifecycle to optimize how visitors can reach your team.

Action★ Featured

Create Widget

CALLPAGE_POST_CREATE_WIDGET

Creates a new Callpage widget that you can embed on your website to enable visitor engagement and contact collection. This operation generates a unique widget ID for installation on your site.

3 input
Action★ Featured

Get All Widgets

CALLPAGE_GET_ALL_WIDGETS

Retrieve a complete list of your Callpage widgets with pagination support, allowing you to view and manage all your customer engagement forms and landing pages in one place.

2 input
Action

Add Users to Widget

CALLPAGE_ADD_USERS_TO_WIDGET

Assign users as managers to your Callpage widgets so they can handle visitor interactions and manage leads from your landing pages.

3 input
Action

Delete Widget by Id

CALLPAGE_POST_DELETE_WIDGET

Remove a specific widget from your Callpage account when you no longer need it. This helps keep your communication tools organized and removes outdated call collection forms.

1 input
Action

Get Widget

CALLPAGE_GET_WIDGET

Retrieve the complete configuration and settings for a specific Callpage widget using its ID, allowing you to review or verify how a particular widget is set up.

1 input
Action

Update Widget

CALLPAGE_POST_UPDATE_WIDGET

Modify the configuration of an existing Callpage widget, including its URL, description, settings, language, and active status. Use this to keep your communication tool current with your evolving business needs.

6 input
What now

Use Callpage in a workflow

Drop a trigger and an action into a template; approve from your phone; the workflow runs.