Appointo Workflow Automation & Approvals
Run Appointo on autopilot. Keep the veto.
11 actions
New bookings, cancellations, and reschedules inside Appointo reach customers immediately. Rills queues them for approval before they fire.
Interactive. No signup. 14 days free · approvals always free.
Most automation fires first, asks later. Rills shows you the change before it ships.
Every consequential scheduling action from Appointo arrives on your phone first. Approve in seconds. Decline without explaining yourself. Workflows wait, paused at zero cost, until you decide.
Queue (3)
Create 12 bookings from the Shopify order batch?
12 orders with booking products
All slots confirmed available
Same pattern as last Tuesday's batch
Free to wait. Free to think.
Approvals and logic don't cost a credit. Pause a workflow for three hours or three weeks. The price is the same: zero. You only pay when something real happens: an AI call, an outbound action.
Approve from your phone in five seconds.
Swipe right when you're sure. Decline when you're not. Between meetings, mid-coffee, on the train. No dashboard to babysit, no inbox triage, and no surprise send you find out about after it's already out the door.
Clear runs stop waiting on you.
Every run is scored against your review step. The ones that clearly match your judgment run above your threshold without a tap; the borderline ones still come to the queue. Autonomy is earned run by run, never switched on for good.
About Appointo automation
The lack of a review step in Appointo automation means every booking change fires unseen, putting customer relationships at risk.
When Appointo runs unsupervised
Without human approval, Appointo workflows ship changes to customer-facing calendars and emails immediately.
- A Create Booking fires into a slot that was already filled, generating a double-booked customer.
- A Cancel Booking runs for an appointment the customer still plans to attend, triggering an unwanted cancellation notice.
- A Reschedule Booking moves a confirmed time without confirming the new slot is actually free.
- An Upsert Appointment Configuration change accidentally opens up time slots that staff aren't available for.
- An Update Booking Buffers adjustment shifts the pre and post booking padding, making all follow-up appointments overlap.
What Rills does inside Appointo
Rills intercepts bookings, cancellations, and reschedules before they reach a customer. When a workflow proposes a new booking, a cancellation, or a reschedule, that proposal sits in an approval queue so you can confirm the context.
The booking still goes through; you just see it first.
Why Appointo has no triggers and how Rills fills the gap
Appointo doesn't emit its own events, so workflows can't react to booking changes automatically. Instead, Rills relies on scheduled runs, manual initiation, or triggers from other systems like Shopify.
- Schedule a workflow to regularly list bookings and propose reschedules where gaps appear.
- Trigger a Create Booking from a Shopify order webhook, with Rills holding the suggested time for approval.
- Manually push a batch of cancellation proposals from a spreadsheet, each gated by Rills.
- Poll appointment availability and propose Upsert Appointment Configuration updates when open slots drift.
What Rills can do in Appointo
6 of 11 actions across reads, writes, and updates.
- 01
Authenticate Appointo API Token
Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header.
- 02
Cancel Booking
Tool to cancel a booking or selected customers.
- 03
Create Booking
Tool to create a new booking.
- 04
Get Appointment Availability
Tool to get calendar availability for a specific appointment.
- 05
List Appointments
Tool to list appointments.
- 06
List Bookings
Tool to list bookings.