DashboardSign inStart your trial

AgencyZoom

Reference

99 actions for AgencyZoom workflows.

01. Operations

Act on AgencyZoom from a workflow

Operations are the actions a workflow can take in AgencyZoom, grouped by category. Each lists its method, parameters, and a template you can drop it into.

Authentication

5 operations

Manage user sessions and access credentials. Use these operations to handle login, logout, and SSO authentication flows, ensuring secure access to the system.

Action

Authenticate for JWT via V4 SSO

AGENCYZOOM_AUTHENTICATE_FOR_JWTVIA_V4_SSO

Completes single sign-on authentication for AgencyZoom by exchanging an authorization code for a secure token, enabling API access to manage insurance workflows.

1 input
Action

Get auth URL for V4 SSO

AGENCYZOOM_GET_AUTH_URL_FOR_V4_SSO

Generates a new, single-use authentication URL for logging into AgencyZoom's V4 Single Sign-On system, ensuring secure and up-to-date access to the CRM.

Action

Log the user in

AGENCYZOOM_LOG_THE_USER_IN

Authenticates an existing AgencyZoom user with their email and password to obtain a JSON Web Token (JWT) for secure API access, enabling automated management of CRM data.

2 input
Action

Log the user out

AGENCYZOOM_LOG_THE_USER_OUT

Terminates the current user's active session in AgencyZoom, ensuring secure access control and preventing unauthorized use of the account.

Action

Log user in via SSO

AGENCYZOOM_V4_SSO_LOG_THE_USER_IN

Enables secure user authentication through Single Sign-On, allowing users to access the AgencyZoom platform without separate credentials.

2 input

Carriers

1 operation

Retrieve a list of insurance carriers. This is useful when you need to populate carrier selection menus or verify carrier availability.

Action

Get a list of carriers

AGENCYZOOM_GET_A_LIST_OF_CARRIERS

Retrieves all insurance carriers stored in your AgencyZoom account, enabling you to populate selection lists or synchronize carrier data with other business tools.

Customers

5 operations

Manage customer records within the system. Use these operations to search, create, update, get details, or delete customers as part of your client management workflows.

Action

Batch create contacts

AGENCYZOOM_BATCH_CREATE_CONTACT

Adds multiple contacts to AgencyZoom in a single request, saving time when you need to quickly populate your CRM with a batch of new individuals.

1 input
Action

Delete a customer

AGENCYZOOM_DELETE_A_CUSTOMER

Permanently removes a customer record and all associated data from AgencyZoom, helping keep your CRM clean and compliant with data deletion requests.

1 input
Action

Get the customer details

AGENCYZOOM_GET_THE_CUSTOMER_DETAILS

Retrieves a complete customer profile, including personal information, policies, notes, tasks, files, and custom fields, so you can quickly access all related data from one source.

1 input
Action

Search customers

AGENCYZOOM_SEARCH_CUSTOMERS

Find customers in your AgencyZoom CRM by filtering on contact details, policy attributes, or custom fields, and control the order and number of results returned.

Action

Update customer info using id

AGENCYZOOM_UPDATE_CUSTOMER

Updates an existing customer's details in AgencyZoom, allowing you to correct or change their contact information, preferences, or account status.

25 input

Drivers

7 operations

Associate and manage drivers linked to opportunities. These operations let you create, update, get details, link, unlink, or delete drivers for a given opportunity.

Action

Create a driver for an opportunity

AGENCYZOOM_CREATE_A_DRIVER_FOR_AN_OPPORTUNITY

Adds a driver record to an existing AgencyZoom opportunity, enabling you to associate driver details with a quote or policy application.

10 input
Action

Delete an opportunity driver by ID

AGENCYZOOM_DELETE_A_DRIVER

Permanently removes a specific driver record linked to an insurance opportunity, helping maintain accurate and clean data in your CRM.

1 input
Action

Get a list of drivers for an opportunity

AGENCYZOOM_GET_A_LIST_OF_DRIVERS_FOR_AN_OPPORTUNITY

Retrieves detailed information about all drivers linked to a specific insurance opportunity, including personal details and licensing info, to help manage client relationships

1 input
Action

Get the driver details

AGENCYZOOM_GET_THE_DRIVER_DETAILS

Retrieve the full profile of a specific driver associated with an AgencyZoom opportunity, making it easy to access their details for follow-ups, verification, or record updates.

1 input
Action

Link a driver to opportunity

AGENCYZOOM_LINK_A_DRIVER_TO_OPPORTUNITY

Connects an existing driver to a specific job or load opportunity, or changes which driver is assigned to it.

2 input
Action

Unlink driver from opportunity

AGENCYZOOM_UNLINK_A_DRIVER_FROM_OPPORTUNITY

Removes a driver's association from an insurance opportunity, allowing you to update policy details or driver lineup without affecting the rest of the opportunity.

2 input
Action

Update a driver's details

AGENCYZOOM_UPDATE_A_DRIVER_S_DETAILS

Updates an existing driver's personal information, such as name, in your AgencyZoom database to keep records accurate and up-to-date.

10 input

Files

4 operations

Handle file attachments for leads and customers. Use these operations to upload, rename, list, or delete files to keep documents organized.

Action

Delete customer file

AGENCYZOOM_DELETE_A_CUSTOMER_FILE

Permanently removes a specific file from a customer's record, helping you keep your CRM organized and clutter-free

2 input
Action

Delete file from lead

AGENCYZOOM_DELETE_A_LEAD_FILE

Removes a specific file attached to a lead record when it's no longer needed, was uploaded by mistake, or needs to be replaced with an updated version.

2 input
Action

Get lead files

AGENCYZOOM_GET_LEAD_FILES

Retrieves key metadata (e.g., name, size, type, dates, creator) for files attached to leads, enabling you to inventory and manage attachments without downloading them.

1 input
Action

Rename lead file

AGENCYZOOM_UPDATE_A_LEAD_FILE_NAME

Renames a specific file attached to a lead record, allowing you to keep documents organized and consistently labeled.

4 input

Leads

18 operations

Create, update, search, and manage leads throughout the sales pipeline. These operations cover tasks like batch creation, status changes, and retrieving lead details.

Action★ Featured

Create lead

AGENCYZOOM_CREATE_LEAD

Creates a new lead or updates an existing one in AgencyZoom, allowing you to track potential clients through your sales pipeline.

37 input
Action★ Featured

Get the lead details

AGENCYZOOM_GET_THE_LEAD_DETAILS

Retrieves a complete profile for a specific lead, including contact details, status, associated opportunities, quotes, and interaction history.

1 input
Action★ Featured

Search leads

AGENCYZOOM_SEARCH_LEADS

Searches and retrieves leads from AgencyZoom based on filters, sorting, and pagination criteria, allowing you to find the exact leads you need for your business.

Action★ Featured

Update lead

AGENCYZOOM_UPDATE_LEAD

Updates contact details, status, or notes for an existing lead in AgencyZoom to keep your CRM accurate and organized.

38 input
Action

Batch create leads

AGENCYZOOM_BATCH_CREATE_LEAD

Creates multiple leads at once, streamlining the process of adding new contacts or prospects to your AgencyZoom CRM.

1 input
Action

Change lead status

AGENCYZOOM_CHANGE_STATUS_FOR_LEAD

Moves a lead through your sales pipeline by updating its status (e.g., Won, Lost) and optionally adjusting workflow, pipeline stage, source, or tags.

12 input
Action

Create business lead

AGENCYZOOM_CREATE_BIZ_LEAD

Creates or updates a business lead record in AgencyZoom with full personal and company details, streamlining B2B lead management and follow-up.

42 input
Action

Get a list of pipelines

AGENCYZOOM_GET_A_LIST_OF_PIPELINES

Retrieves all pipeline names and their stages from AgencyZoom, providing the structure used to organize leads and deals without returning individual items.

Action

Get a list of recycle events

AGENCYZOOM_GET_A_LIST_OF_RECYCLE_EVENTS

Retrieves the available recycle event types and associated X-Date information for a specific lead, enabling you to trigger follow-up actions based on predefined event categories.

1 input
Action

Get lead source categories

AGENCYZOOM_GET_A_LIST_OF_LEAD_SOURCE_CATEGORIES

Retrieves all predefined lead source categories available in AgencyZoom to classify where leads originate.

Action

Get lead sources

AGENCYZOOM_GET_A_LIST_OF_LEAD_SOURCES

Retrieves all configured lead sources to analyze where your leads are coming from and manage source-based sales exclusions

Action

Get list of end stages

AGENCYZOOM_GET_LIST_OF_END_STAGES

Retrieves all final stages defined in your AgencyZoom account, such as 'Converted' or 'Closed', to help you track completed processes and analyze pipeline outcomes.

Action

Move lead to sold

AGENCYZOOM_MOVE_LEAD_TO_SOLD

Converts an existing lead to a sold status, recording the specific product, premium, and effective dates to finalize the sale.

3 input
Action

Search business classifications

AGENCYZOOM_SEARCH_BUSINESS_CLASSIFICATIONS

Lists all business classifications from AgencyZoom, including IDs and codes, to help you organize and categorize your client records with standardized industry labels.

Action

Search leads count

AGENCYZOOM_SEARCH_LEADS_COUNT

Aggregates and returns the number of leads in each workflow stage, providing a quick overview of your pipeline without individual lead details.

Action

Search life and health leads

AGENCYZOOM_SEARCH_LIFE_AND_HEALTH_LEADS

Searches your life and health insurance leads stored in AgencyZoom using flexible filters, such as lead type, date range, or location, so you can quickly find the right prospects to follow up with.

Action

Update business lead

AGENCYZOOM_UPDATE_BUSINESS_LEAD

Updates an existing business lead's details, such as contact information, pipeline stage, assignment, or source, to keep the CRM record accurate and actionable.

43 input
Action

Update lead status by id

AGENCYZOOM_UPDATE_LEAD_STATUS_BY_ID

Updates a lead's status in AgencyZoom to reflect their current stage in your sales process, such as marking them as won, lost, or scheduled for future follow-up.

12 input

Locations

1 operation

Retrieve a list of locations. This is helpful when you need to reference physical locations for leads, customers, or opportunities.

Action

Get a list of locations

AGENCYZOOM_GET_A_LIST_OF_LOCATIONS

Retrieves all agency locations or branches, enabling you to view and manage your multi-location business in one place.

Notes

3 operations

Add and retrieve notes for leads and customers. Use these operations to log important information or comments that need to be associated with a specific record.

Action

Create a customer note

AGENCYZOOM_CREATE_A_CUSTOMER_NOTE

Adds a new note to an existing customer's profile, enabling solopreneurs to document interactions, preferences, and action items without overwriting previous entries.

2 input
Action

Create a lead note

AGENCYZOOM_CREATE_A_LEAD_NOTE

Attaches a new note to an existing lead record in AgencyZoom, enabling you to capture important context, actions, and follow-up details for each prospect.

2 input
Action

Retrieve notes for specific lead

AGENCYZOOM_GET_LEAD_NOTES

Fetches the complete history of notes associated with a lead, allowing you to quickly review prior context and conversations before planning your next interaction.

1 input

Opportunities

8 operations

Manage opportunities tied to leads or customers. These operations allow you to create, update, delete, and retrieve opportunity details as deals progress.

Action★ Featured

Create an opportunity

AGENCYZOOM_CREATE_AN_OPPORTUNITY

Adds a new lead opportunity to AgencyZoom, enabling you to track potential sales deals from initial contact through to close. Use this when you need to log a fresh prospect or new business chance that isn't yet in your pipeline.

14 input
Action★ Featured

Get the opportunities for a lead

AGENCYZOOM_GET_THE_OPPORTUNITIES_FOR_A_LEAD

Retrieves all sales opportunities linked to a specific lead, including deal amounts, stages, and close dates.

1 input
Action

Create a lead opportunity

AGENCYZOOM_CREATE_A_LEAD_OPPORTUNITY

Adds a new sales opportunity to an existing lead, capturing details like carrier and product line to track potential deals through the pipeline.

6 input
Action

Delete a lead opportunity

AGENCYZOOM_DELETE_A_LEAD_OPPORTUNITY

Removes a specific opportunity from a lead record to clean up outdated or incorrect sales data, while keeping the lead itself intact.

2 input
Action

Delete an opportunity

AGENCYZOOM_DELETE_AN_OPPORTUNITY

Permanently removes a specific opportunity from the CRM using its unique identifier, helping solopreneurs keep their sales pipeline clean and accurate.

1 input
Action

Get the opportunity details

AGENCYZOOM_GET_THE_OPPORTUNITY_DETAILS

Retrieves all relevant information about a specific sales opportunity, including its deal value, stage, associated contacts, and notes, so you can quickly review and act on it.

1 input
Action

Update a lead opportunity

AGENCYZOOM_UPDATE_A_LEAD_OPPORTUNITY

Updates the details of an existing opportunity linked to a specific lead, such as carrier, product line, premium, items, or custom fields, enabling you to keep prospect records accurate as negotiations or client preferences change.

7 input
Action

Update an opportunity

AGENCYZOOM_UPDATE_AN_OPPORTUNITY

Update an existing sales opportunity with new details such as stage, value, custom fields, or owner, keeping your pipeline accurate and actionable.

14 input

Policies

6 operations

Work with insurance policies for customers. Use these operations to retrieve, update, delete policies, add tags, or get loss reasons for policy management workflows.

Action

Add tags to a policy

AGENCYZOOM_UPDATE_TAGS_FOR_A_POLICY

Appends new labels or categories to an insurance policy, allowing you to organize and quickly identify policies by key attributes without affecting existing tags.

3 input
Action

Delete a customer policy

AGENCYZOOM_DELETE_A_CUSTOMER_POLICY

Permanently removes a customer's policy record from the system, typically used when a policy is cancelled, inactive, or no longer needed.

2 input
Action

Get AMS policies for a customer

AGENCYZOOM_GET_AMS_POLICIES_FOR_A_CUSTOMER

Retrieves insurance policy details for a specific customer from their connected Agency Management System.

1 input
Action

Get loss reasons

AGENCYZOOM_GET_A_LIST_OF_LOSS_REASONS

Retrieve the list of predefined loss reasons (e.g., 'Lost to competitor', 'Premium too high') from AgencyZoom to use when marking leads as lost or for reporting.

Action

Get policies for a customer

AGENCYZOOM_GET_POLICIES_FOR_A_CUSTOMER

Retrieves all insurance policies for a specific customer, including policy details such as type, carrier, premium, effective dates, and assigned agents.

1 input
Action

Update policy by id

AGENCYZOOM_UPDATE_A_POLICY

Updates an existing insurance policy record by its unique identifier, allowing you to keep policy details current and accurate for your clients.

20 input

Products

2 operations

List product categories and get product lines with policy types. This is useful for configuring product offerings or populating dropdowns in your automation.

Action

Get product lines and policy types

AGENCYZOOM_GET_A_LIST_OF_PRODUCT_LINES_POLICY_TYPES

Retrieves all available product lines and policy types from AgencyZoom, including their unique IDs, names, and associated product categories, enabling you to reference and organize insurance offerings in your workflows.

Action

List Product Categories

AGENCYZOOM_LIST_PRODUCT_CATEGORIES

Retrieves all product categories (ID and name) from AgencyZoom, giving you a clear view of how your products are organized for easy management and reporting.

Quotes

4 operations

Create, update, delete, and retrieve quotes for leads. These operations are essential when generating and managing pricing proposals.

Action

Create a lead quote

AGENCYZOOM_CREATE_A_LEAD_QUOTE

Generates a new insurance quote for an existing lead in your AgencyZoom CRM, allowing you to present pricing options to potential clients without binding the policy or processing payments.

6 input
Action

Delete a lead quote

AGENCYZOOM_DELETE_A_LEAD_QUOTE

Permanently removes a specific quote associated with a lead, helping solopreneurs maintain accurate records by eliminating outdated or erroneous quotes

2 input
Action

Get lead quotes

AGENCYZOOM_GET_LEAD_QUOTES

Retrieves all insurance quotes—both active and inactive—for a specific lead, allowing you to review the full quote history and track changes over time

1 input
Action

Update lead quote data

AGENCYZOOM_UPDATE_A_LEAD_QUOTE

Updates the details of an existing quote for a specific lead in AgencyZoom, enabling you to modify carrier, product line, or other quote information as needed.

7 input

Settings

1 operation

Retrieve a list of custom fields. Use this to understand the available custom data fields that can be used throughout the system.

Action

Get a list of custom fields

AGENCYZOOM_GET_A_LIST_OF_CUSTOM_FIELDS

Retrieves the definitions of all custom fields configured in your AgencyZoom account, providing the field names, types, and settings without any record-specific values.

Tasks

10 operations

Manage tasks associated with leads, customers, or other entities. These operations let you create, update, search, complete, reopen, or delete tasks to track work items.

Action★ Featured

Create task post endpoint

AGENCYZOOM_CREATE_TASK

Creates a new task in AgencyZoom, enabling you to assign it to a team member or link it to a customer, lead, or contact.

12 input
Action★ Featured

Search and list tasks

AGENCYZOOM_SEARCH_TASKS

Retrieves a filtered list of tasks from your AgencyZoom account, supporting pagination to manage large result sets. Use this to quickly find specific tasks without manually scrolling through your task list.

14 input
Action

Batch delete tasks

AGENCYZOOM_BATCH_DELETE_TASK

Permanently removes multiple tasks in one request, with the response indicating overall batch success rather than individual task status.

1 input
Action

Delete a task

AGENCYZOOM_DELETE_A_TASK

Permanently removes a task from your AgencyZoom system, helping you maintain a clean and organized workflow by eliminating completed, duplicate, or irrelevant items.

1 input
Action

Get lead tasks

AGENCYZOOM_GET_LEAD_TASKS

Retrieves all tasks associated with a specific lead, allowing you to review past activities and plan follow-ups.

1 input
Action

Get the customer tasks

AGENCYZOOM_GET_THE_CUSTOMER_TASKS

Retrieve all tasks associated with a specific customer to review their ongoing activities, follow-ups, and action items.

1 input
Action

Get the task details

AGENCYZOOM_GET_THE_TASK_DETAILS

Fetches full details of a specific task in AgencyZoom, including its status, due date, assignee, notes, and attachments, using the task's unique identifier.

1 input
Action

Mark task as completed

AGENCYZOOM_COMPLETE_TASK

Marks a specific task as completed in AgencyZoom to track progress and keep your workflow organized.

1 input
Action

Reopen a task

AGENCYZOOM_REOPEN_A_TASK

Reactivates a previously completed or closed task in AgencyZoom, allowing you to resume work or add new comments without losing the original record.

2 input
Action

Update task

AGENCYZOOM_UPDATE_TASK

Updates an existing task in AgencyZoom with new details such as status, due date, priority, or assignee, helping you keep your workflow accurate and organized.

13 input

Threads

9 operations

Handle email and SMS communication threads. Use these operations to search, view, mark as read/unread, delete messages, or manage thread details.

Action

Delete email thread

AGENCYZOOM_DELETE_THREAD

Permanently removes a specific email thread from your AgencyZoom account, helping you keep your communication history organized and clutter-free.

1 input
Action

Delete thread message

AGENCYZOOM_DELETE_MESSAGE

Removes a specific email message from a thread, helping maintain clean and accurate communication records.

1 input
Action

Get SMS thread messages

AGENCYZOOM_TEXT_DETAIL_THREAD

Retrieves all messages within a specific SMS conversation thread, including content, attachments, and sender/recipient details. Useful for reviewing full communication history with a lead or client.

1 input
Action

Get thread details

AGENCYZOOM_GET_THREAD_DETAILS

Retrieves complete details of a specific email thread, including participants, subject, and message history, to track client conversations and follow-ups.

Action

Mark thread as unread

AGENCYZOOM_MARK_THREAD_AS_UNREAD_API_ENDPOINT

Marks a text conversation thread as unread using its unique identifier, allowing you to flag it for later review without altering the message content.

2 input
Action

Remove text thread

AGENCYZOOM_REMOVE_TEXT_THREAD_ENDPOINT

Permanently deletes an SMS conversation thread from AgencyZoom, helping you maintain a clean and organized communication history.

1 input
Action

Search email threads

AGENCYZOOM_SEARCH_EMAIL_THREADS

Discover and review email thread summaries for your contacts and deals in AgencyZoom, helping you stay on top of conversations without manual searching.

Action

Search SMS threads

AGENCYZOOM_SEARCH_SMS_THREADS

Searches and retrieves SMS threads from AgencyZoom using filters, sorting, and pagination, helping solopreneurs quickly find relevant customer conversations.

Action

Update email thread read status

AGENCYZOOM_UNREAD_THREAD

Marks an email thread as read or unread in AgencyZoom to help organize and prioritize communication.

2 input

Tickets

1 operation

List service tickets. This operation is used to retrieve support or service tickets associated with customers or accounts.

Action

List service tickets

AGENCYZOOM_SERVICE_TICKET_LIST

View all service tickets in your AgencyZoom account, with filters to find specific tickets by status, priority, or category.

5 input

Users

7 operations

Manage user profiles and organizational structure. These operations let you retrieve employee lists, departments, groups, and update your own profile.

Action

Get a list of assign groups

AGENCYZOOM_GET_A_LIST_OF_ASSIGN_GROUPS

Fetches all assign groups in AgencyZoom, enabling you to organize and route items (like leads or tasks) to specific teams or units.

Action

Get a list of CSRs

AGENCYZOOM_GET_A_LIST_OF_CSRS

Retrieves a list of all Customer Service Representatives (CSRs) with their unique identifiers and names, useful for managing support team assignments or integrating with other tools.

Action

Get a list of employees

AGENCYZOOM_GET_A_LIST_OF_EMPLOYEES

Retrieves all employees registered in your agency, enabling you to view your complete team roster for management, auditing, or integration purposes.

Action

Get a list of life professionals

AGENCYZOOM_GET_A_LIST_OF_LIFE_PROFESSIONALS

Retrieves contact and status information for life insurance professionals from your AgencyZoom account, useful for managing your network of agents without accessing sensitive sales or customer data.

Action

Get a list of producers

AGENCYZOOM_GET_A_LIST_OF_PRODUCER

Fetches a complete list of producers (agents) in your AgencyZoom account, enabling you to manage team members and streamline client workflow.

Action

Get departments groups

AGENCYZOOM_GET_DEPARTMENTS_GROUPS

Fetches the department and group hierarchy of an agency to analyze its organizational layout and team composition.

1 input
Action

Update my profile

AGENCYZOOM_UPDATE_MY_PROFILE

Updates the name, email, and optional phone number associated with your own user account in AgencyZoom.

4 input

Vehicles

7 operations

Associate and manage vehicles linked to opportunities. Use these operations to create, update, get details, link, unlink, or delete vehicles for a given opportunity.

Action

Create a vehicle for an opportunity

AGENCYZOOM_CREATE_A_VEHICLE_FOR_AN_OPPORTUNITY

Links a specific vehicle record to an existing sales opportunity, enabling tracking of the vehicle details within the deal.

6 input
Action

Delete a vehicle

AGENCYZOOM_DELETE_A_VEHICLE

Permanently remove a vehicle record from your inventory when it is no longer available, ensuring your listings stay current and accurate.

1 input
Action

Get the vehicle details

AGENCYZOOM_GET_THE_VEHICLE_DETAILS

Retrieves the full details of a specific vehicle from your AgencyZoom CRM, helping you quickly access specs, history, and attributes needed to manage sales, inventory, or customer communications.

1 input
Action

Link vehicle to opportunity

AGENCYZOOM_LINK_A_VEHICLE_TO_OPPORTUNITY

Connects a specific vehicle record to a sales opportunity, enabling streamlined tracking of auto insurance quotes or policy sales without manual data entry.

2 input
Action

Retrieve vehicles for opportunity

AGENCYZOOM_GET_A_LIST_OF_VEHICLES_FOR_AN_OPPORTUNITY

Fetches all vehicles linked to a specific sales opportunity, allowing you to review vehicle details for a deal without manually searching.

1 input
Action

Unlink vehicle from opportunity

AGENCYZOOM_UNLINK_A_VEHICLE_FROM_OPPORTUNITY

Removes the association between a vehicle and an opportunity, allowing you to correct or update records without deleting the vehicle or opportunity themselves.

2 input
Action

Update a vehicle's details

AGENCYZOOM_UPDATE_A_VEHICLE_S_DETAILS

Edit existing vehicle details linked to an opportunity, such as make, model, VIN, or coverage options, without creating a new vehicle record.

6 input
What now

Use AgencyZoom in a workflow

Drop a trigger and an action into a template; approve from your phone; the workflow runs.