Dialpad API Operations Reference

communication

192 operations

ActionDIALPAD_ACCESS_CONTROL_POLICIES_LISTING

Access control policies listing

Retrieves a list of access control policies for the authenticated Dialpad company.

1 input

ActionDIALPAD_ADD_BLOCKED_PHONE_NUMBERS

Add blocked phone numbers

Adds specified phone numbers to the blocked list in Dialpad.

1 input

ActionDIALPAD_ADD_DEPARTMENT_OPERATOR_BY_ID

Add department operator by id

Adds a new operator to a specific department in Dialpad.

4 input

ActionDIALPAD_ADD_MEMBER_TO_CHANNEL

Add member to channel

Adds a new member to a specified channel within the Dialpad communication platform.

2 input

ActionDIALPAD_ADD_MEMBER_TO_COACHING_TEAM

Add member to coaching team

Adds a new member to a specific coaching team in Dialpad.

3 input

ActionDIALPAD_ADD_OPERATOR_TO_CALL_CENTER

Add operator to call center

This endpoint adds a new operator to a specified call center in the Dialpad system.

6 input

ActionDIALPAD_ADD_OPERATOR_TO_OFFICE

Add operator to office

This endpoint adds a new operator to a specific office within the Dialpad system.

4 input

ActionDIALPAD_ADD_PARTICIPANT_TO_CALL

Add participant to call

Adds a new participant to an existing call in the Dialpad system.

2 input

ActionDIALPAD_ASSIGN_FAX_LINE_TO_TARGET

Assign fax line to target

Creates and assigns a new fax line to a specified target (user or department) in the Dialpad system.

3 input

ActionDIALPAD_ASSIGN_NUMBER_TO_CALL_ROUTER

Assign number to call router

This endpoint assigns a phone number to a specific call router in the Dialpad system.

4 input

ActionDIALPAD_ASSIGN_PHONE_NUMBER_TO_OFFICE

Assign phone number to office

This endpoint assigns a phone number to a specific office in the Dialpad system.

4 input

ActionDIALPAD_ASSIGN_PHONE_NUMBER_TO_ROOM

Assign phone number to room

Assigns a phone number to a specified room in Dialpad.

4 input

ActionDIALPAD_ASSIGN_PHONE_NUMBER_TO_TARGET

Assign phone number to target

Assigns a phone number to a specified target within the Dialpad system.

5 input

ActionDIALPAD_ASSIGN_PHONE_NUMBER_TO_USER

Assign phone number to user

This endpoint assigns a phone number to a specific Dialpad user.

4 input

ActionDIALPAD_ASSIGN_POLICY_TO_USER_BY_ID

Assign policy to user by id

Assigns an access control policy to a specific user within the Dialpad system.

4 input

ActionDIALPAD_ATTACH_LABELS_TO_CALL

Attach labels to call

Creates or updates labels for a specific call in the Dialpad system.

2 input

ActionDIALPAD_CONFIGURE_CALL_CENTER_SETTINGS

Configure call center settings

This endpoint creates a new call center within the Dialpad system with customizable settings for call handling, routing, operational hours, and advanced…

42 input

ActionDIALPAD_CREATE_ACCESS_CONTROL_POLICY

Create access control policy

Creates a new access control policy in Dialpad, defining a set of permissions and their application scope.

5 input

ActionDIALPAD_CREATE_AGENT_STATUS_SUBSCRIPTION

Create agent status subscription

Creates or updates an agent status subscription for real-time monitoring of contact center agent statuses in Dialpad.

3 input

ActionDIALPAD_CREATE_CALL_REVIEW_SHARE_LINK

Create call review share link

Creates a shareable link for a specific call review in the Dialpad platform.

2 input

ActionDIALPAD_CREATE_CALL_ROUTER_CONFIGURATION

Create call router configuration

Creates a new call router in the Dialpad system, allowing for custom call routing logic based on a specified URL.

7 input

ActionDIALPAD_CREATE_CALLBACK

Create callback

Creates a callback request in a Dialpad call center.

2 input

ActionDIALPAD_CREATE_CHANNEL_ENDPOINT

Create channel endpoint

Creates a new communication channel within the Dialpad platform.

4 input

ActionDIALPAD_CREATE_CUSTOM_IVR_WITH_AUDIO_FILE

Create custom ivr with audio file

Creates a new custom Interactive Voice Response (IVR) system within the Dialpad platform.

6 input

ActionDIALPAD_CREATE_NEW_CONTACT_ENTRY

Create new contact entry

The CreateContact endpoint adds a new contact to Dialpad's system.

10 input

ActionDIALPAD_CREATE_NEW_DEPARTMENT_RECORD

Create new department record

Creates a new department within the Dialpad system with customizable settings for call handling, operating hours, and advanced features.

30 input

ActionDIALPAD_CREATE_PIN_FOR_INTERNATIONAL_ROOM_CALLS

Create pin for international room calls

Creates a PIN for protected international calls from a Dialpad room.

1 input

ActionDIALPAD_CREATE_ROOM_IN_OFFICE_VIA_POST

Create room in office via post

Creates a new room within a specified office in the Dialpad system.

2 input

ActionDIALPAD_CREATE_SCHEDULE_REPORTS_ENDPOINT

Create schedule reports endpoint

Creates a scheduled report in the Dialpad system for various types of communication data.

11 input

ActionDIALPAD_CREATE_SECONDARY_OFFICE

Create secondary office

Creates a new office within the Dialpad system with specified configurations and settings.

53 input

ActionDIALPAD_CREATE_SMS_EVENT_SUBSCRIPTION

Create sms event subscription

Creates a new SMS event subscription in the Dialpad API, allowing users to receive notifications for inbound and/or outbound SMS messages.

7 input

ActionDIALPAD_CREATE_USER_WITH_AUTO_ASSIGN

Create user with auto assign

Creates a new user account in the Dialpad system with the specified details.

6 input

ActionDIALPAD_CREATE_WEBHOOK_POST_ENDPOINT

Create webhook post endpoint

Creates a new webhook integration for receiving real-time event notifications from Dialpad.

2 input

ActionDIALPAD_DEAUTHORIZE_OAUTH2_SESSION

Deauthorize oauth2 session

Deauthorizes (revokes) an OAuth2 access token, effectively terminating the application's access to the Dialpad API.

ActionDIALPAD_DELETE_ACCESS_CONTROL_POLICY_BY_ID

Delete access control policy by id

Deletes a specific access control policy from the Dialpad system.

1 input

ActionDIALPAD_DELETE_AGENT_STATUS_BY_ID

Delete agent status by id

Deletes a specific agent status subscription identified by its unique ID.

1 input

ActionDIALPAD_DELETE_CALL_CENTER_BY_ID

Delete call center by id

Deletes a specific call center from the Dialpad system.

1 input

ActionDIALPAD_DELETE_CALL_SUBSCRIPTION_BY_ID

Delete call subscription by id

Deletes a specific call subscription from the Dialpad system.

1 input

ActionDIALPAD_DELETE_CALL_REVIEW_SHARE_LINK_BY_ID

Delete callreviewsharelink by id

This endpoint deletes a specific call review share link in the Dialpad system.

1 input

ActionDIALPAD_DELETE_CALL_ROUTER_BY_ID

Delete callrouter by id

Deletes a specific call router from the Dialpad system.

1 input

ActionDIALPAD_DELETE_CHANNEL_BY_ID

Delete channel by id

Deletes a specific channel from the Dialpad communication platform.

1 input

ActionDIALPAD_DELETE_CHANNEL_MEMBER_BY_ID

Delete channel member by id

Removes a specified member from a Dialpad channel.

2 input

ActionDIALPAD_DELETE_CONTACT_BY_ID

Delete contact by id

Deletes a specific contact from the Dialpad system using the provided contact ID.

1 input

ActionDIALPAD_DELETE_CUSTOM_IVR_BY_TARGET_TYPE_AND_IVRTYPE

Delete customivr by targettype and ivrtype

Deletes a custom Interactive Voice Response (IVR) configuration from a specified target in the Dialpad system.

5 input

ActionDIALPAD_DELETE_DEPARTMENT_RESOURCE

Delete department resource

Deletes a specific department from the Dialpad system.

1 input

ActionDIALPAD_DELETE_DESKPHONE_BY_USER_ID

Delete deskphone by user id

Deletes a specific deskphone associated with a user in the Dialpad system.

2 input

ActionDIALPAD_DELETE_DESKPHONE_IN_ROOM

Delete deskphone in room

This endpoint removes a specific deskphone from a designated room within the Dialpad system.

2 input

ActionDIALPAD_DELETE_NUMBER_VIA_API

Delete number via api

Deletes a specific phone number from the user's Dialpad account.

2 input

ActionDIALPAD_DELETE_OFFICE_OPERATOR_BY_ID

Delete office operator by id

Removes a specified operator (user or room) from a particular office in the Dialpad system.

3 input

ActionDIALPAD_DELETE_OPERATOR_FROM_CALL_CENTER

Delete operator from call center

Removes a specified operator from a call center in the Dialpad system.

2 input

ActionDIALPAD_DELETE_OPERATOR_FROM_DEPARTMENT

Delete operator from department

Removes a specified operator from a department in the Dialpad system.

3 input

ActionDIALPAD_DELETE_RECORDING_SHARE_LINK_BY_ID

Delete recording share link by id

Deletes a specific recording share link in the Dialpad system.

1 input

ActionDIALPAD_DELETE_ROOM_BY_ID

Delete room by id

Deletes a specific room from the Dialpad system using its unique identifier.

1 input

ActionDIALPAD_DELETE_SCHEDULE_REPORT_BY_ID

Delete schedule report by id

Deletes a specific scheduled report from the Dialpad system.

1 input

ActionDIALPAD_DELETE_SMS_SUBSCRIPTION_BY_ID

Delete sms subscription by id

Deletes a specific SMS subscription from the Dialpad system.

1 input

ActionDIALPAD_DELETE_SUBSCRIPTION_CHANGELOG_BY_ID

Delete subscription changelog by id

Deletes a specific changelog entry from a subscription in the Dialpad system.

1 input

ActionDIALPAD_DELETE_SUBSCRIPTION_CONTACT_BY_ID

Delete subscription contact by id

Deletes a specific subscription contact from the Dialpad system.

1 input

ActionDIALPAD_DELETE_USER_BY_ID

Delete user by id

Deletes a user from the Dialpad system based on the provided user ID.

1 input

ActionDIALPAD_DELETE_WEBHOOK_BY_ID

Delete webhook by id

Deletes a specific webhook subscription from the Dialpad platform using its unique identifier.

1 input

ActionDIALPAD_DELETE_WEBSOCKET_CONNECTION_BY_ID

Delete websocket connection by id

Closes and removes a specific WebSocket connection in the Dialpad system.

1 input

ActionDIALPAD_FETCH_CALL_BY_ID

Fetch call byid

Retrieves detailed information about a specific call using its unique identifier.

1 input

ActionDIALPAD_FETCH_CALL_TRANSCRIPT_BY_ID

Fetch call transcript by id

Retrieves the transcript for a specific call in the Dialpad system.

1 input

ActionDIALPAD_FETCH_CUSTOM_IVRS

Fetch custom ivrs

Retrieves a list of all custom Interactive Voice Response (IVR) configurations associated with the authenticated Dialpad account.

3 input

ActionDIALPAD_FETCH_OPERATORS_FOR_OFFICE_ID

Fetch operators for office id

Retrieves a list of operators associated with a specific office in Dialpad.

1 input

ActionDIALPAD_FETCH_SCHEDULED_REPORTS

Fetch scheduled reports

Retrieves a list of scheduled reports from the Dialpad system.

1 input

ActionDIALPAD_FETCH_TRANSCRIPT_URL_BY_CALL_ID

Fetch transcript url by call id

Retrieves the URL of a transcript for a specific call in the Dialpad system.

1 input

ActionDIALPAD_FETCH_USER_DETAILS_BY_ID

Fetch user details by id

Retrieves detailed information about a specific user in the Dialpad system.

1 input

ActionDIALPAD_FORMAT_PHONE_NUMBERS

Format phone numbers

The formatphonenumber endpoint is used to standardize and format phone numbers within the Dialpad ecosystem.

2 input

ActionDIALPAD_GET_AVAILABLE_LICENSES_FOR_AN_OFFICE

Get available licenses for an office

Retrieves the number of available (unused) licenses for a specific office within a Dialpad organization.

1 input

ActionDIALPAD_GET_CALL_CENTER_STATUS_BY_ID

Get call center status by id

Retrieves the current operational status of a specific call center in the Dialpad system.

1 input

ActionDIALPAD_GET_CALL_LABELS

Get call labels

Retrieves a list of all available call labels in the Dialpad system.

1 input

ActionDIALPAD_GET_CALL_REVIEW_SHARE_LINK_BY_ID

Get call review share link by id

Retrieves or generates a share link for a specific call review in the Dialpad system.

1 input

ActionDIALPAD_GET_CALL_SUBSCRIPTION_DETAILS

Get call subscription details

Retrieves a list of call subscriptions associated with the authenticated user's account in the Dialpad platform.

3 input

ActionDIALPAD_GET_CHANNEL_MEMBERS_BY_ID

Get channel members by id

Retrieves a list of members for a specific channel in Dialpad.

2 input

ActionDIALPAD_GET_DEPARTMENTS_BY_OFFICE_ID

Get departments by office id

Retrieves a list of all departments associated with a specific office in the Dialpad system.

2 input

ActionDIALPAD_GET_DESKPHONE_BY_PARENT_ID

Get deskphone by parent id

Retrieves detailed information about a specific deskphone within a designated room or parent entity in the Dialpad system.

2 input

ActionDIALPAD_GET_DESKPHONES_FOR_USER_PARENT_ID

Get deskphones for user parent id

Retrieves a list of deskphones associated with a specific user in the Dialpad system.

1 input

ActionDIALPAD_GET_DESKPHONES_IN_ROOMS

Get deskphones in rooms

Retrieves a list of deskphones associated with a specific room in the Dialpad system.

1 input

ActionDIALPAD_GET_OFFICE_CALL_CENTERS

Get office call centers

Retrieves a list of call centers associated with a specific office in the Dialpad platform.

2 input

ActionDIALPAD_GET_OPERATOR_SKILLS_BY_CALL_CENTER_AND_USER

Get operator skills by call center and user

Retrieves the skill information for a specific operator within a designated call center.

2 input

ActionDIALPAD_GET_PHONE_NUMBER_DETAILS

Get phone number details

Retrieves detailed information about a specific phone number associated with the Dialpad account.

1 input

ActionDIALPAD_GET_RECORDING_SHARE_LINK_BY_ID

Get recording share link by id

Retrieves detailed information about a specific recording share link in the Dialpad system.

1 input

ActionDIALPAD_GET_ROOMS_LIST

Get rooms list

Retrieves a list of all available meeting rooms or spaces within the Dialpad system.

2 input

ActionDIALPAD_GET_SUBSCRIPTION_CONTACT_BY_ID

Get subscription contact by id

Retrieves the subscription information for a specific contact in the Dialpad system.

1 input

ActionDIALPAD_GET_USER_CALLER_ID

Get user caller id

Retrieves the caller ID information for a specific user in the Dialpad system.

1 input

ActionDIALPAD_GET_USER_DESKPHONES

Get user deskphones

Retrieves detailed information about a specific deskphone associated with a particular user in the Dialpad system.

2 input

ActionDIALPAD_GET_USER_E911_DETAILS

Get user e911 details

Retrieves the Enhanced 911 (E911) information for a specific user in the Dialpad system.

1 input

ActionDIALPAD_GET_WEBHOOKS_INFORMATION

Get webhooks information

Retrieves a list of all webhooks configured for the authenticated user's Dialpad account.

1 input

ActionDIALPAD_HANGUP_CALL_VIA_ID

Hangup call via id

Terminates an active call in the Dialpad system.

1 input

ActionDIALPAD_INITIATE_IVR_CALL_API_ENDPOINT

Initiate ivr call api endpoint

Initiates an outbound IVR (Interactive Voice Response) call using the Dialpad API.

5 input

ActionDIALPAD_INITIATE_OUTBOUND_CALL_VIA_API

Initiate outbound call via api

The InitiateOutboundCall endpoint allows you to programmatically initiate an outbound call using the Dialpad API.

8 input

ActionDIALPAD_INITIATE_USER_CALL_WITH_GROUP_OPTIONS

Initiate user call with group options

Initiates an outbound call for a specified Dialpad user.

6 input

ActionDIALPAD_LIST_CHANNELS_API

List channels api

Retrieves a list of all available communication channels in the Dialpad platform.

2 input

ActionDIALPAD_LIST_CONFERENCE_ROOMS

List conference rooms

Retrieves a list of conference rooms available in the Dialpad system.

1 input

ActionDIALPAD_LIST_OFFICES_ENDPOINT

List offices endpoint

Retrieves a list of offices within the Dialpad platform.

2 input

ActionDIALPAD_LIST_USERS

List users

Retrieves a list of users from the Dialpad system.

5 input

ActionDIALPAD_MODIFY_CONTACT_DETAILS_USING_ID

Modify contact details using id

Updates an existing contact's information in the Dialpad system.

10 input

ActionDIALPAD_MODIFY_CUSTOM_IVR_SETTINGS

Modify custom ivr settings

Updates a custom Interactive Voice Response (IVR) configuration for a specific target within the Dialpad system.

5 input

ActionDIALPAD_MODIFY_OPERATOR_SKILL_LEVEL

Modify operator skill level

Updates the skill level of a specific operator in a designated call center.

3 input

ActionDIALPAD_MODIFY_WEBHOOK_CONFIGURATION

Modify webhook configuration

Updates an existing webhook configuration in the Dialpad API.

3 input

ActionDIALPAD_MOVE_USER_TO_SPECIFIED_OFFICE

Move user to specified office

Updates a user's office assignment within the Dialpad system.

2 input

ActionDIALPAD_OAUTH2_AUTHORIZE_ENDPOINT

Oauth2 authorize endpoint

Initiates the OAuth 2.0 authorization process for the Dialpad API.

7 input

ActionDIALPAD_PATCH_ACCESS_CONTROL_POLICY_BY_ID

Patch access control policy by id

This endpoint allows you to update an existing access control policy in the Dialpad system.

6 input

ActionDIALPAD_PATCH_AGENT_STATUS_EVENT_SUBSCRIPTION

Patch agent status event subscription

Updates an existing agent status subscription in the Dialpad system.

4 input

ActionDIALPAD_PATCH_CALL_ROUTER_BY_ID

Patch call router by id

Updates an existing call router in the Dialpad system.

9 input

ActionDIALPAD_PATCH_DEPARTMENT_DETAILS_BY_ID

Patch department details by id

Updates the settings and configuration of a specific department in the Dialpad system.

30 input

ActionDIALPAD_PATCH_SUBSCRIPTION_CHANGELOG_ENDPOINT

Patch subscription changelog endpoint

Updates an existing change log event subscription in the Dialpad system.

3 input

ActionDIALPAD_PATCH_USER_ACTIVE_CALL_RECORDING

Patch user active call recording

Updates the call recording settings for an active call of a specific Dialpad user.

4 input

ActionDIALPAD_PATCH_USER_STATUS

Patch user status

Updates the status of a specific user in the Dialpad system.

3 input

ActionDIALPAD_PATCH_WEBSOCKET_SIGNATURE_SECRET

Patch websocket signature secret

Updates the signature secret for a specific websocket connection in the Dialpad platform.

2 input

ActionDIALPAD_POST_CALL_EVENT_SUBSCRIPTION

Post call event subscription

Creates a new call event subscription in the Dialpad system, allowing real-time notifications for various call states and actions.

6 input

ActionDIALPAD_POST_RECORDING_SHARE_LINK

Post recording share link

Creates a shareable link for a specific recording in Dialpad, such as a call recording or voicemail.

3 input

ActionDIALPAD_POST_SUBSCRIPTION_CHANGE_LOG_EVENT

Post subscription change log event

Creates or updates a subscription for changelog events in the Dialpad system.

2 input

ActionDIALPAD_POST_USERS_SCREENPOP_URI

Post users screenpop uri

Triggers a screen pop for a specific Dialpad user, displaying relevant information during a call or communication event.

2 input

ActionDIALPAD_POST_WEBSOCKET_CONNECTION_SECRET

Post websocket connection secret

Creates a websocket connection for real-time communication with the Dialpad platform.

1 input

ActionDIALPAD_REASSIGN_PHONE_NUMBER_TO_TARGET

Reassign phone number to target

Assigns or reassigns a phone number to a specific target within the Dialpad system.

4 input

ActionDIALPAD_REDEEM_ACCESS_OR_REFRESH_TOKEN

Redeem access or refresh token

The OAuth 2.0 token endpoint for Dialpad's API is used to obtain access tokens for authenticating API requests.

ActionDIALPAD_REMOVE_BLOCKED_NUMBERS

Remove blocked numbers

Removes specified phone numbers from the blocked list in the Dialpad system.

1 input

ActionDIALPAD_RETRIEVE_ACCESS_CONTROL_POLICY_ASSIGNMENTS

Retrieve access control policy assignments

Retrieves the assignments of a specific access control policy in Dialpad.

2 input

ActionDIALPAD_RETRIEVE_ACCESS_CONTROL_POLICY_BY_ID

Retrieve access control policy by id

Retrieves detailed information about a specific access control policy in the Dialpad system.

1 input

ActionDIALPAD_RETRIEVE_AGENT_STATUS_BY_ID

Retrieve agent status by id

Retrieves detailed information about a specific agent status subscription using its unique identifier.

1 input

ActionDIALPAD_RETRIEVE_AGENT_STATUS_SUBSCRIPTION

Retrieve agent status subscription

Retrieves a list of agent status subscriptions from the Dialpad system.

1 input

ActionDIALPAD_RETRIEVE_APP_SETTINGS

Retrieve app settings

Retrieves the current application settings for the authenticated Dialpad account.

2 input

ActionDIALPAD_RETRIEVE_BLOCKED_NUMBER_DETAILS

Retrieve blocked number details

Retrieves information about a specific blocked number in the Dialpad system.

1 input

ActionDIALPAD_RETRIEVE_BLOCKED_PHONE_NUMBERS

Retrieve blocked phone numbers

Retrieves a comprehensive list of all phone numbers that have been blocked through the Dialpad API.

1 input

ActionDIALPAD_RETRIEVE_CALL_CENTER_BY_ID

Retrieve call center by id

Retrieves detailed information about a specific call center in the Dialpad system.

1 input

ActionDIALPAD_RETRIEVE_CALL_CENTERS_INFORMATION

Retrieve call centers information

Retrieves a list of call centers and their associated information from the Dialpad platform.

3 input

ActionDIALPAD_RETRIEVE_CALL_INFORMATION

Retrieve call information

Retrieves call information from the Dialpad system.

5 input

ActionDIALPAD_RETRIEVE_CALL_ROUTERS_V2_API

Retrieve call routers v2 api

Retrieves a list of call routers configured in the Dialpad system.

2 input

ActionDIALPAD_RETRIEVE_CALL_SUBSCRIPTION_BY_ID

Retrieve call subscription by id

Retrieves detailed information about a specific call subscription in the Dialpad system.

1 input

ActionDIALPAD_RETRIEVE_CALLCENTER_OPERATORS_BY_ID

Retrieve callcenter operators by id

Retrieves a list of operators associated with a specific call center in Dialpad.

1 input

ActionDIALPAD_RETRIEVE_CALL_ROUTER_BY_ID

Retrieve callrouter by id

Retrieves detailed information about a specific call router in the Dialpad system.

1 input

ActionDIALPAD_RETRIEVE_CHANNEL_BY_ID

Retrieve channel by id

Retrieves detailed information about a specific communication channel in the Dialpad platform using its unique identifier.

1 input

ActionDIALPAD_RETRIEVE_COACHING_STATS_V2

Retrieve coaching stats v2

The GetStatistics endpoint retrieves comprehensive statistics for various aspects of Dialpad usage, including calls, customer satisfaction (CSAT),…

12 input

ActionDIALPAD_RETRIEVE_COACHING_TEAM_BY_ID

Retrieve coaching team by id

Retrieves detailed information about a specific coaching team in Dialpad.

1 input

ActionDIALPAD_RETRIEVE_COACHING_TEAMS_INFORMATION

Retrieve coaching teams information

Retrieves information about coaching teams in the Dialpad platform.

1 input

ActionDIALPAD_RETRIEVE_COMPANY_DATA

Retrieve company data

Retrieves detailed information about a specific company within the Dialpad platform.

ActionDIALPAD_RETRIEVE_CONFERENCE_MEETINGS

Retrieve conference meetings

Retrieves information about conference meetings in the Dialpad platform.

2 input

ActionDIALPAD_RETRIEVE_CONTACT_BY_ID

Retrieve contact by id

Retrieves detailed information for a specific contact in your Dialpad account using the contact's unique identifier.

1 input

ActionDIALPAD_RETRIEVE_CONTACT_LIST

Retrieve contact list

Retrieves a list of contacts from the Dialpad platform.

3 input

ActionDIALPAD_RETRIEVE_DEPARTMENT_BY_ID

Retrieve department by id

Retrieves detailed information about a specific department within the Dialpad organization.

1 input

ActionDIALPAD_RETRIEVE_DEPARTMENT_OPERATORS_BY_ID

Retrieve department operators by id

Retrieves a list of operators associated with a specific department in Dialpad.

1 input

ActionDIALPAD_RETRIEVE_E911_OFFICE_DETAILS

Retrieve e911 office details

Retrieves the Enhanced 911 (E911) settings for a specific office within the Dialpad communication platform.

1 input

ActionDIALPAD_RETRIEVE_LIST_OF_DEPARTMENTS

Retrieve list of departments

Retrieves a list of departments for a specified office within the Dialpad organization.

3 input

ActionDIALPAD_RETRIEVE_MEMBERS_OF_COACHING_TEAM_BY_ID

Retrieve members of coaching team by id

Retrieves a list of members belonging to a specific coaching team in Dialpad.

1 input

ActionDIALPAD_RETRIEVE_NUMBERS_VIA_API_V2

Retrieve numbers via api v2

Retrieves a list of phone numbers associated with the user's Dialpad account.

2 input

ActionDIALPAD_RETRIEVE_OFF_DUTY_STATUS_BY_OFFICE_ID

Retrieve off duty status by office id

Retrieves the list of custom off-duty statuses for a specific office within the Dialpad system.

1 input

ActionDIALPAD_RETRIEVE_OFFICE_BY_ID

Retrieve office by id

Retrieves detailed information about a specific office within the Dialpad system.

1 input

ActionDIALPAD_RETRIEVE_OFFICE_PLAN_BY_ID

Retrieve office plan by id

Retrieves the current plan details for a specific office in your Dialpad organization.

1 input

ActionDIALPAD_RETRIEVE_OPERATOR_DUTY_STATUS

Retrieve operator duty status

Retrieves the current duty status of a specific call center operator in Dialpad.

1 input

ActionDIALPAD_RETRIEVE_ROOM_INFORMATION_BY_ID

Retrieve room information by id

Retrieves detailed information about a specific room in the Dialpad system.

1 input

ActionDIALPAD_RETRIEVE_SCHEDULE_REPORT_BY_ID

Retrieve schedule report by id

Retrieves detailed information about a specific scheduled report in the Dialpad system.

1 input

ActionDIALPAD_RETRIEVE_SMS_OPT_OUT_BY_COMPANY_ID

Retrieve sms opt out by company id

Retrieves the SMS opt-out list for a specific company within the Dialpad platform.

4 input

ActionDIALPAD_RETRIEVE_SMS_SUBSCRIPTION_BY_ID

Retrieve sms subscription by id

Retrieves detailed information about a specific SMS subscription in Dialpad.

1 input

ActionDIALPAD_RETRIEVE_SMS_SUBSCRIPTIONS

Retrieve sms subscriptions

Retrieves a list of SMS subscriptions associated with the authenticated user's Dialpad account.

3 input

ActionDIALPAD_RETRIEVE_SPECIFIC_WEBHOOK_BY_ID

Retrieve specific webhook by id

Retrieves detailed information about a specific webhook configuration in the Dialpad system.

1 input

ActionDIALPAD_RETRIEVE_STAT_BY_ID

Retrieve stat by id

Retrieves detailed statistics and analytics data for a specific entity within the Dialpad platform.

1 input

ActionDIALPAD_RETRIEVE_SUBSCRIPTION_CHANGE_LOG

Retrieve subscription change log

Retrieves the changelog for Dialpad API subscriptions.

1 input

ActionDIALPAD_RETRIEVE_SUBSCRIPTION_CHANGE_LOG_BY_ID

Retrieve subscription change log by id

Retrieves the changelog for a specific subscription in the Dialpad system.

1 input

ActionDIALPAD_RETRIEVE_SUBSCRIPTION_CONTACTS

Retrieve subscription contacts

Retrieves subscription information for contacts in the Dialpad system.

1 input

ActionDIALPAD_RETRIEVE_TEAMS_FOR_OFFICE_ID

Retrieve teams for office id

Retrieves a list of teams associated with a specific office in the Dialpad organization.

2 input

ActionDIALPAD_RETRIEVE_USER_DEVICE_BY_ID

Retrieve user device by id

Retrieves detailed information about a specific user device associated with a Dialpad account.

1 input

ActionDIALPAD_RETRIEVE_USER_DEVICES_LIST

Retrieve user devices list

Retrieves a list of devices associated with users in the Dialpad system.

2 input

ActionDIALPAD_RETRIEVE_USER_PERSONAS_BY_ID

Retrieve user personas by id

Retrieves all personas associated with a specific user in the Dialpad system.

1 input

ActionDIALPAD_RETRIEVE_WEBSOCKET_BY_ID

Retrieve websocket by id

Retrieves detailed information about a specific WebSocket connection using its unique identifier.

1 input

ActionDIALPAD_RETRIEVE_WEBSOCKET_CONNECTION

Retrieve websocket connection

Retrieves information about WebSocket connections or initiates a WebSocket connection for real-time event subscriptions with Dialpad.

1 input

ActionDIALPAD_SEND_SMS_WITH_OPTIONAL_MEDIA_AND_GROUP_SENDER

Send sms with optional media and group sender

The SendSMS endpoint allows you to send SMS or MMS messages through the Dialpad platform to one or multiple recipients.

9 input

ActionDIALPAD_SET_USER_CALLER_ID_BY_ID

Set user caller id by id

Sets or blocks the Caller ID for a specific Dialpad user.

2 input

ActionDIALPAD_SUBSCRIBE_CONTACT_EVENT

Subscribe contact event

Creates a new contact event subscription in the Dialpad platform, allowing you to receive real-time updates about changes to contacts.

3 input

ActionDIALPAD_TOGGLE_USER_DO_NOT_DISTURB_STATUS

Toggle user do not disturb status

The ToggleUserDoNotDisturb endpoint allows you to update the Do Not Disturb (DND) status for a specific user in the Dialpad system.

4 input

ActionDIALPAD_TOGGLE_VI_CALL_FOR_USER_BY_ID

Toggle vi call for user by id

Toggles the Voice Intelligence (VI) feature for a specific Dialpad user.

2 input

ActionDIALPAD_TRANSFER_CALL_TO_DESTINATION

Transfer call to destination

Transfers an active call within the Dialpad system to a new destination.

4 input

ActionDIALPAD_UNASSIGN_ACCESS_CONTROL_POLICY_FROM_USER

Unassign access control policy from user

This endpoint unassigns a user from a specific access control policy in Dialpad.

5 input

ActionDIALPAD_UNASSIGN_OFFICE_NUMBER

Unassign office number

This endpoint unassigns a specific phone number from a Dialpad office.

2 input

ActionDIALPAD_UNASSIGN_ROOM_PHONE_NUMBER

Unassign room phone number

This endpoint unassigns a phone number from a specific room in the Dialpad system.

2 input

ActionDIALPAD_UNASSIGN_USER_PHONE_NUMBER

Unassign user phone number

Unassigns a specified phone number from a user's Dialpad account.

2 input

ActionDIALPAD_UNPARK_CALL_BY_USER_ID

Unpark call by user id

Unparks a previously parked call in the Dialpad system.

2 input

ActionDIALPAD_UPDATE_CALL_CENTER_SETTINGS_BY_ID

Update call center settings by id

Updates the configuration of an existing call center in the Dialpad platform.

42 input

ActionDIALPAD_UPDATE_CALL_REVIEW_SHARE_LINK_PRIVACY

Update call review share link privacy

Updates the privacy settings of an existing call review share link in Dialpad.

2 input

ActionDIALPAD_UPDATE_CALL_SUBSCRIPTION_BY_ID

Update call subscription by id

Updates an existing call event subscription in the Dialpad system.

7 input

ActionDIALPAD_UPDATE_CONTACT_INFORMATION

Update contact information

Updates an existing contact's information in the Dialpad system.

10 input

ActionDIALPAD_UPDATE_CONTACT_SUBSCRIPTION_BY_ID

Update contact subscription by id

Updates an existing contact event subscription in the Dialpad system.

4 input

ActionDIALPAD_UPDATE_E911_ADDRESS_FOR_OFFICE

Update e911 address for office

This endpoint updates the Enhanced 911 (E911) address for a specific office in Dialpad.

9 input

ActionDIALPAD_UPDATE_E911_ADDRESS_FOR_USER

Update e911 address for user

Updates the E911 address for a specified user in the Dialpad system.

8 input

ActionDIALPAD_UPDATE_IVR_DETAILS_BY_ID

Update ivr details by id

Updates an existing custom Interactive Voice Response (IVR) workflow in the Dialpad system.

3 input

ActionDIALPAD_UPDATE_OPERATOR_DUTY_STATUS

Update operator duty status

Updates the duty status of a specific call center operator in Dialpad.

3 input

ActionDIALPAD_UPDATE_RECORDING_SHARE_LINK_PRIVACY

Update recording share link privacy

Updates the privacy settings of a specific recording share link in Dialpad.

2 input

ActionDIALPAD_UPDATE_ROOM_DETAILS

Update room details

Updates the configuration of a specific Dialpad room identified by its ID.

3 input

ActionDIALPAD_UPDATE_SCHEDULE_REPORT_SETTINGS

Update schedule report settings

The UpdateScheduledReport endpoint allows you to modify the settings of an existing scheduled report in Dialpad.

12 input

ActionDIALPAD_UPDATE_SMS_SUBSCRIPTION_SETTINGS

Update sms subscription settings

Updates an existing SMS event subscription in the Dialpad API.

8 input

ActionDIALPAD_UPDATE_USER_INFORMATION_BY_ID

Update user information by id

This endpoint allows you to update various aspects of a user's profile and settings in the Dialpad system.

17 input

ActionDIALPAD_VALIDATE_CALLBACK_REQUEST

Validate callback request

Validates a callback request for the Dialpad system.

2 input